Fine for a business stopover
We stayed from one night hoping to see a little of madrid before flying back to the uk. as it turned out we never got into madrid as it didn't seem very easy to do so. the reception staff were excellent when we checked in, however they were extremely busy whenever we wanted to make any enquiry, so we tried to work things out ourselves.
the hotel had a very corporate feel and therefore impersonal. the room was comfortable and well designed, but without sound proofing, so it was possible to hear every conversation from other rooms and the corridor. the shower fittings were plastic and the shower head was too heavy to be supported by the fittings. so the water did not fall properly - frustrating. air conditioning was controlled externally so we had no control over it without involving hotel services.
we decided to eat in the hotel restaurant because it was seemingly difficult to get into town. the meal was very expensive for what it was - quite basic and attempting to be fine dining. overall there are better hotels in madrid that we would stay at next time. it was ok for a stopover but not a very spanish or madrid experience.