Location The hotel is located in the southern area of Chile on a lake, a few kilometres from volcanoes and also near to entertainment options. Facilities The hotel has a café, shop, bar, conference room and facilities, room service, laundry service, medical service, lifts, a lobby with 24-hour reception and check-out service, as well as air conditioning in common areas. There are a total of 92 guest rooms on offer. Further facilities provided for guests include a hotel safe, cloakroom, breakfast/dining room, WLAN Internet access, a car park and a garage. Rooms The hotel rooms are equipped with individually regulated air conditioning and heating, in addition to a sophisticated security system, private bathroom with shower and bath, satellite/cable television, Internet access and a balcony. The rooms are furnished with king-size beds. Each room also offers a hairdryer, direct dial telephone, safe, minibar and ironing set. Sports/Entertainment The hotel features an indoor heated swimming pool. Refreshments are served at the poolside snack bar and sun loungers are laid out for guests' use. Furthermore, the hotel features a gym, hot tub and sauna. Meals The hotel has a restaurant serving a breakfast buffet each morning and à la carte lunch and dinner. Payment American Express, Diners Club, MasterCard and VISA are accepted as methods of payment.