A basic stopover hotel in need of a little TLC. The rooms are reasoable clean and comfortable. The staff are friendly and helpful and give good service. The food is good and value for money. I have stayed here before and will continue to do so.

Service and value for money

wake up call forgotten on both days I stayed

A very cheap but adequate hotel with good service and food.

Value for money

Pillows

The hotel was brilliant staff were so accommodating nothing was too much for them, they really went out of their way to make us feel comfortable and welcome. The hotel is very central, close to lots of places of interest. We were a large group yet they managed to keep all of us happy. The breakfast was wonderful large range of food to choose from all delicious. The rooms were clean, airy, spacious and nicely decorated.

The staff were so wonderful and accommodating

some of the bathrooms could do with attention but all were clean.

the room was basic but clean and worth iy for a one night stay, i had a nice time in the bar/resturant area
and the breakfast was well set out in the morning.

staff and general set out of the hotel

no shower in my room

We just spent two nights there and found it to be clean and tidy with excellent staff and ideal location
The only exception was the overall finishing touches to the housekeeping standards

Nice and warm and food was nice but expensive

Bedlinen and towels were to a poor standard

Although clearly having seen better days this was a good value stay. Breakfast was fine and rooms perfectly clean.

A number 9 bus from the bottom of Broad Street opposite the ICC drops you off outside the hotel in 10 mins so City Centre is easily acessible.

Price, location, easily accesible by public transport

Not particular friendly at reception.

Rooms were clean, breakfast was good, the bar cramped, ample parking, receptionists hard to deal with - not very organised

Good value

Trying to deal with the receptionists

We have used this hotel several times as a base to see our daughter who lives in birmingham but does not have enough accommodation for us. The hotel is very cheap and the price is reflected in the poor quality of the bedrooms which we have occupied. On the plus side, we consider that bearing in mind the cheap price, the breakfast is good value and we would say that all in all it is excellent value for money.

The price

the condition of the bedrooms with old and damaged mattrasses

I found my stay at the above hotel fine, I only stayed one night but I found it to be very comfortable.

staff very helpful

found the coffee rather expensive and it was very weak

There were 7 of us in 2 double rooms & a triple room. Those of us in the triple rooms had no complaints at it seems we were in the better part of the hotel, who's rooms were given out to non-budget travellers it would seem.
unfortunately the other 4 girls weren't as lucky!Tiny rooms, stains on the wall..but in all honesty it suited our purposes...bed for a nite while we shopped during the day and partied till 4-5 am in the morning anyway!
At 35 quid per person for the entire weekend we'd stay again...
p.s breaksfast is so worht the money!
hotels click is fantastic!

price & location

service wasn't that great, but they were polite

There were 7 of us in 2 double rooms & a triple room. Those of us in the triple rooms had no complaints at it seems we were in the better part of the hotel, who's rooms were given out to non-budget travellers it would seem.
unfortunately the other 4 girls weren't as lucky!Tiny rooms, stains on the wall..but in all honesty it suited our purposes...bed for a nite while we shopped during the day and partied till 4-5 am in the morning anyway!
At 35 quid per person for the entire weekend we'd stay again...
p.s breaksfast is so worht the money!
hotels click is fantastic!

price & location

service wasn't that great, but they were polite

the room's temperature was cool. the bath was dirty. I have found the emptied crisp packs in the drawer and dirty tissue at the corner behind the toilet.

location

noise in the night while my family and I were sleeping

Exceptional value and staff who were only too pleased to help with any enquiry. Would stay again if only to experience the fantastic breakfast.
Still amazed that we got it for the price we did due to hotelsclick.com.Thank you

the peaceful grounds at the back of the otel

 

Probably one of the worst hotels I have ever stayed at and there's been a few. 1st room the shower was broken (no bath) 2nd room they offered was disgusting and the bathroom would of been fine if you were happy to wash feet in shower whilst sitting on the loo - I have cupboards bigger than this. The 3rd room they offered was apparently an upgrade - two single beds pushed together which meant most of the night pulling either one of us out of the gap that appears between the two beds. Cable not working, lift not working and we were on 2nd floor. No usual complimentaries in the bathroom, sheets torn. I appreciate that the workers in hotels seem to be very badly paid but they should at least refrain from speaking in foreign languages which made us and other guests feel completely ignored. If there was fitness equipement then it was very well hidden.

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The list could be endless