Jugements Hotel Wow Kremlin Palace

5 Etoiles


Hotel WOW KREMLIN PALACE L'excellent aménagement des espaces et la qualité des prestations de l'hôtel garantissent un séjour des plus agréables. Rénové en 2004, l'établissement dispose d'un bâtiment principal et d'une annexe (de 6 étages chacun) et compte en tout 874 chambres, dont 15 suites élégantes et 126... Détails majeurs Hotel Wow Kremlin Palace


  • Mention 1/5 1/5
  • Séjour 1/5 1/5
  • Prix 1/5 1/5
  • Chambres 1/5 1/5
  • Position 1/5 1/5
  • Propreté 1/5 1/5
  • Réception 1/5 1/5
  • Services 1/5 1/5
  • Services d'affaires 1/5 1/5

 Commentaires des hôtes

Riyadh, Arabie Saoudite

1/5 Afficher les détails

The worse hotel ever

I had a confirmed reservation at this hotel, upon arrival the receptionist said there's no booking with your name, we never heard of hotel click and they think i made up the voucher! i tried calling hotel click but it keeps giving the answer machine. all the staff were super rude and ignorant, they keep telling me to wait and i waited for 3 hours and every time i remind them they act like they have forgotten my issue. at the end the manager came and said you don't have a reservation so either you book now or to leave! i asked for an official paper from them to make a refund but of course he was laughing and saying it's our policy not to give you such a document! go deal with your agency! please be aware this hotel even if they give you a room for free it's not worth staying in!