Great hotel!
I have stayed at this hotel a couple of times before, although the last time before this is a number of years back.
as a former resident of fontvieille i love that area, so for me the location is perfect.
i love the hotel too!
but... i had great problems trying to book using hotelsclick.com. i wanted to pay using my american express card and when chosing that at the website there is a pop up saying that i have to call them.
so i tried calling, at least a dozen times. from sweden, from france and monaco upon arrival.
it would ring and then there would be an automated message saying that the operator is busy and to try again later.
i called both the +39 and the +44 numbers.
so after a while i gave up and just went ahead and paid with my mc.
i was just going to stay one night, but i sure like the amex points i get from using that card.
in the midst of this booking extravaganza, i accidentaly booked for the month of september. i didn't double check the booking before payment, so it was my mistake under a stressful situation. 25 euro cancelling fee is acceptable, but not picking up the phone is less so. ;-)
after a couple of hours without my booking appearing in the marriott system a lady double checked my email and she is the one that spotted that i had booked for september instead of august.
so i made a new booking and that worked right away.
the saving using hotelsclick was about 70 euro for one night including breakfast. if i deduct the 25 from the cancellation i still saved a good amount. :-)
after all the booking trouble the super nice hotel staff upgraded my room to a sea view with balcony!
staff were superb.
as a "thanks" i took a young guy from the reception for a spin in the brand new jaguar f-type i was driving. he liked it.
i recommend this hotel. i also recommend hotelsclick as their rate is so good. i guess that the low rate is also the reason for not being able to pick up the phone... ;-)
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