HotelsClick.com

Jugements Gran Caribe Hotel Plaza

4 Etoiles

  Ignacio Agramonte No. 267, Habana Vieja, -, La Havane

GRAN CARIBE HOTEL PLAZA L'hôtel a été ouvert en 1909 et était, à l'origine, la demeure de la famille très aisée Marqués de Pinar del Río. L'atmosphère d'origine très agréable et chaleureuse du bâtiment a survécu aux années. Les clients sont accueillis dans la cour intérieure par une statue en marbre de Carrare. Les murs... Détails majeurs Gran Caribe Hotel Plaza

Réserver

  • Mention 2.4/5 2.4/5
  • Séjour 2.2/5 2.2/5
  • Prix 2.5/5 2.5/5
  • Chambres 1.7/5 1.7/5
  • Position 4.2/5 4.2/5
  • Propreté 2.1/5 2.1/5
  • Réception 2.5/5 2.5/5
  • Services 2.1/5 2.1/5
  • Services d'affaires 0.4/5 0.4/5

 Commentaires des hôtes

Doris maria
Heredia, Costa Rica
15/07/2018

2/5 Afficher les détails

Condiciones hotel

Mal servicio en general. las habitaciones en mal estado, con las puertas y cierres de ventanas defectuosos. la lámpara del escritorio sin bombillo. los ajuares de cama viejos y hasta manchados, al igual que las toallas del baño. el teléfono nunca funcionó ni para hacer llamadas, ni para recibirlas. las gavetas del closet rotas, los aire acondicionados viejos y ruidosos, de hecho, en la primera habitación que asignaron, no funcionaba. tuve que bajar a la recepción para señalarlo y me cambiaran a otra que tuviera un equipo en condiciones adecuadas, porque nunca atendieron el teléfono de la recepción. el desayuno pobre, poco variado y con la repostería de la peor calidad. es horrible que se permita fumar en todo el hotel, y en la recepción. en la puerta quienes permiten o no la entrada, son como guardias un poco intimidantes. es caro el precio, para el servicio y las condiciones que ofrece en este momento.

Fermer

plus

Ivan
Los Cristianos, Espagne
21/05/2018

3/5 Afficher les détails

Servicio

Servicio non existente, no papel higiénico en baño ni gel de ducha, desayuno horrible.

Francisco
Almeria, Espagne
27/03/2018

3/5 Afficher les détails

Una autentica verguenza

Jamas me hubiera imaginado que pudiera estar asi. mobiliaro de autentica verguenza. aseo inimaginable. "vergonzoso". sin agua caliente o sencillamente sin agua. cucarachas "dos" la cual pude matar una. pomos de la puerta que se caen. apliques electricos que se caen. cabecero roto. una colchon hundido. no lo recomendaria jamas en mi vida, no repeteria jamas en mi via. ademas eramos 4 parejas y 4 habitaciones a ver cual peor. por favor cerrad y reformad eso. !que verguenza!!!!!!!!!

Fermer

plus

Margaret
N.A., Australie
19/12/2017

2/5 Afficher les détails

Diiscusting

This hotel is sold as a 4 star and i paid a lot of money for the night, it should be pulled down, the bathroom was filthy the bed was at least 100 years old the windows were boarded up with chipboard as they were broken. i know that this a communist country and under rule for a long time, but if the hotel wants tourism they must renovate and clean it up. i would not recomend anyone to stay here. it was the most disgusting hotel that i have stayed in.

Fermer

plus

Maria julia
Argentine
10/07/2017

3/5 Afficher les détails

Estancia

Deberían mejorar las condiciones de los dormitorios. las puertas no cerraban bien, estaban hinchadas. el aire acondicionado no enfriaba correctamente y hacia mucho ruido. la limpieza no era la adecuada. fijarse debajo de las camas.

Laura cervello
N.A., Espagne
14/07/2017

2/5 Afficher les détails

Decepcionante

Decepcionante. así encontramos el hotel. habitaciones e instalaciones en mal estado. personal poco agradable. exceptuando lo del restaurante plaza, situado en el mismo hotel. en ningun momento pone qu ehaya que llevar adaptadores para enchufes, dando por echo que en un hotel de 4* los hay o si no pueden facilitarte uno bien comprado o prestado, pero ni eso. la limpieza deja mucho que desear,a si como el desayuno que para ser variado es de poca calidad.

Fermer

plus

Peter
Spring Hill Queensland , États-Unis
27/03/2017

4/5 Afficher les détails

Hotel plaza

A beautiful turn of the century hotel , great terrace for breakfast on the top floor , over looking old havana , rooms are tired and no amenities but soap , staff amazing , from bar to waiters to house keeping and door men as well credit to all , hotel just needs to be renovated but still keep its old world class

Fermer

plus

Nicola
Sydney, Nouvelle-Zélande
27/03/2017

3/5 Afficher les détails

Recent stay, very noisy

Nice old lobby and great location. we had some great interactions with the staff, a couple weren't particularly helpful. our biggest frustration was the rooms and the noise at night from the road

Stephen
Alexandria, États-Unis
05/02/2017

4/5 Afficher les détails

Great location

This is an older hotel with some flaws but also a lot of good qualities. it looks aged like many of cuba's older hotels but it is also elegant in a great location and with a great view on the 5th floor where you eat breakfast every morning. the location is ideal to explore the historic part of havana. no need for taxis if you like to walk. the central part of havana has many nice squares and all kinds of restaurants and music including at the hotel.

Fermer

plus

David
N.A., Grande-Bretagne
28/12/2016

2/5 Afficher les détails

Gross misrepresentation

Bedrooms were 2 star - very tired, broken tiles, boarded up windows, minimal or no hot water, old beds, poor bedding; check in was 16.00 not 14.00 on website. lobby area has insufficient seating; restaurant food poor

Imogen
Grande-Bretagne
09/10/2016

3/5 Afficher les détails

Havana hotel experience

The beds were comfortable and the room was as clean as could be expected considering there was a damp problem. the first day the breakfast was very tasty. the second day the hot plates weren't working so all was cold and soggy. the hotel was an amazing building from times past but sadly in real need of restoration. the glass ceiling was held together by tape!

Fermer

plus

Thomas
Autriche
09/08/2016

3/5 Afficher les détails

Very central

-

Janina
Allemagne
15/07/2016

1/5 Afficher les détails

Grauenhaft

Dieses hotel ist das schlechteste hotel in dem wir je übernachtet haben. keine glasscheibe mehr im fenster, ausrichtung zur hauptstraße!! ultra laute diskothek bis spät in die nacht direkt nebenan, baustelle und der lärm der autos, die ja dort andauernd hupen. alles andere als sauber, kabel liegen frei, klimaanlage laut, ganz zu schweigen vom zustand des bettes bzw der matratze oder der möbel. wir haben uns einfach nur geekelt und auf unseren eigenen nackenkissen geschlafen. schrecklich!

Fermer

plus

Hannah
Grande-Bretagne
04/06/2016

2/5 Afficher les détails

Poor hotel

Considering the 4 stars and price the hotel quality was below poor. we moved rooms twice. the first being as the basin tap did not work and the general cleanliness of the bathroom. the second room we were moved to the front door would not open. our third room was fine. very basic. the staff were extremely unhelpful and felt always rushed and not personable.

Fermer

plus

Chantal
Suisse
06/05/2016

3/5 Afficher les détails

Rénovations

Etat catastrophique, pas de wc dans le hall d'accueil, rénovation complète nécessairet

Daniele
Italie
04/05/2016

3/5 Afficher les détails

Hotel orribile

Hotel orribile sporchissimo stanze piccola e montos porche dopo 1 norte me me sonó andato.

Marco
Allemagne
27/03/2016

2/5 Afficher les détails

Horrible

The most shabbiest and dirtiest hotel in the world i ever experienced

Anita
Chili
22/03/2016

3/5 Afficher les détails

- bien ubicado - personal muy amable - muy ruidoso - sin agua caliente el dia 22/3 - artefactos de baño (ducha, lavamanos) muy sucios - desayuno muy limitado en cuanto a variedad de comidas. te negro de mala calidad

Luis
Cuba
22/02/2016

2/5 Afficher les détails

A éviter absolument

Pas d'eau, obligé de se laver avec un seau d'eau. des cafards dans la douche. ménage plus qu'approximatif.

Caroline
Grande-Bretagne
19/01/2016

3/5 Afficher les détails

This will be a fabulous place in a few years!

The public areas of the hotel, the bar, the roof top buffet restaurant etc were great, exceeding expectations, but some of the rooms were not so good. what is the point of having air conditioning for example, if there is no glass in the windows? one of our party was in a room with a serious damp problem.

Fermer

plus

Michael
Cuckfield, Grande-Bretagne
25/01/2016

3/5 Afficher les détails

Hotel plaza havana cuba jan 2016

Lucky to get what seemed to be the last room available in any hotel in old havana. overall pleasantly surprised given some of the reviews. grand lobby, rest of hotel badly in need of extensive renovation, but we found it all quite amusing & part of the overall cuba experience. rooms very basic, hand held shower, shuttered windows almost falling out of their frames. our room was facing the internal atrium so was quiet, but lots of construction work going on outside. rooftop breakfast chaotic and poor quality. expensive for what it offered, but great location for a couple of days.

Fermer

plus

Octavio
Mexique
25/10/2015

3/5 Afficher les détails

Quiza no regreso!

El hotel lo estaban reparando y estaba muy sucio, hubo mucho ruido y no pudimos descansar bien!

Isamu
Japon
03/10/2015

4/5 Afficher les détails

Hotel sevilla

Gran problema era que no podíamos alojarnos en el hotel plaza a pesar de que teníamos el comprobante de reserva y debíamos mudarnos a otro hotel. así que el siguiente comentario es para otro hotel(llamado sevilla).

Claus theodor
Danmark
06/08/2015

3/5 Afficher les détails

Old hotel

The hotel has its charm but it is very worn. the door to our room had previously been broken up and only repaired very simple, so that it would be very easy for others to push the locked door open. the bathroom with shower provides only cold water and not enough for a proper bath. of the 2 elevators work only one.

Fermer

plus

John
Dartford, Grande-Bretagne
31/05/2015

3/5 Afficher les détails

A 4 star hotel that really isn't 4 stars!

We turned up at the hotel, and as they say, looks can be deceiving...on the outside it looked ok, and the reception was restored, so it looked quite good... the reception staff were pretty efficient at check-in, and there are two elavators in the place to cater for an awful lot of rooms, and no service lift, so quite often, you'd see staff using at least one of the lifts, so a longer than normal wait is expected when using them. the rooms, i think, were last restored at least 30 years ago, with the duvet cover literally threadbare, with one of those small in-efficient air-con units jutting out of a window working hard to cool a room that's 16ft high! the bathroom was ancient, with a very limp wristed excuse for a shower, with a shower head, which is arguably the largest i've ever seen...but the flow of water was so poor that i could've filled up a jug and had a more pleasant shower. the 'bath towels' were nothing more than handtowels, again, threadbare... if you really want to compare this, a 4* hotel, with a 5* hotel, just cross the street, to the iberostar parque central...just from the lobby, you can see the world of difference and realise that this hotel obviously paints 4 stars everywhere, as it relates to the stars you can see at night, rather than the rating of the hotel... the breakfast, well, it is on par with the shower in the room...limp wristed...not even rateable in the stars...you can go out and spend $2 cuc on a breakfast, which is by far, so much better than the pig swill served up on level 5... all in all, there are so many far cheaper hotels there, which offer the same standard of class, but without falsely advertising it...

Fermer

plus

Karam
Qatar, Syrie
13/04/2015

2/5 Afficher les détails

Worst stay in my life

First of all, you get greeted by the worst reception attendant in the history, old ladies who doesn't care a pit about anything, then you go through this huge old building that has no air condition other than in the room, you get to your room to find that the floor is full of dust that you can see your feet steps on it (although weather is not windy or anything) and you see stains in your bed sheet (got my room changed and both rooms are the same), now the good thing that this hotel can give you the exact atmosphere that was in the 20's with apparently same staff, dust & bed sheets, then you have the balcony door that doesn't close and the a/c is very small for the room, only small towels are provided and 1 soap... i would give it a 1 star and not 4. breakfast, is disgusting, the guy who gives you the omelet (the only fresh thing) is way far from being clean (both of them) as in the bathroom up there is no soap and they use it excessively.

Fermer

plus

Eitan
Upper Galilee, Israël
14/04/2015

2/5 Afficher les détails

No good hotel

Just the location is good.

Natsuko
Port Washington, États-Unis
11/03/2015

3/5 Afficher les détails

A few stuff to tell..

There was no hot shower at all.. the hotel stuff were not that friendly. otherwise its a good place to stay , because we didn't spend much time inside our room.

Vaidas
Vilnius, Lituanie
08/05/2014

2/5 Afficher les détails

Horrible! -3*

Crazy noisy. old windows dust and street fumes seeping in. poor food. old furniture. no internet. constant shortage of toilet paper in rooms and lobby restrooms. 3 star rating at best. overpriced. central square location does not entitle to 4 stars. same band all nights. way too loud. run!

Fermer

plus