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Jugements Hotel Shadow Mountain Resort

3 Etoiles

  45750 San Luis Rey Ave, 92260 Palm Desert (ca)

Hotel SHADOW MOUNTAIN RESORT Situation de l'établissement En choisissant l'établissement Shadow Mountain Resort de Palm Desert, vous séjournerez à côté d'un terrain de golf, à quelques minutes du site The Gardens on El Paseo et aux alentours du site Living Desert Zoo and Gardens. Ce village... Détails majeurs Hotel Shadow Mountain Resort

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  • Mention 3.1/5 3.1/5
  • Séjour 2/5 2/5
  • Prix 4/5 4/5
  • Chambres 3/5 3/5
  • Position 5/5 5/5
  • Propreté 2/5 2/5
  • Réception 5/5 5/5
  • Services 1/5 1/5
  • Services d'affaires Non utilisés

 Commentaires des hôtes

Jeffrey
Glendale,
10/07/2015

3/5 Afficher les détails

Know what you are paying for.

My wife and i went there for a weekend away. we were unaware that this is a condo complex with most of the condos being rented to other people. we were looking for a full service resort, but here there was no food or drink on the property. the room was a studio and was comfortable. the items we ran up against was the first dish we pulled out had dried egg on it and we saw cockroaches in the room. when we got back from dinner, there was a cockroach in front of the vanity on its back, still alive. the complex is older and dated, so it is harder to control things like the cockroaches no matter how many times you spray. i think finding the dirty plate was not a good sign, and there is not a dishwasher, which made us question the cleanliness of all the plates and dishes. one other item is the ac. it is a window/wall unit and is very difficult to control the temperature. we woke up one night freezing cold, turned it down, and then we were sweating. it was not all negative. the staff is very friendly and accommodating. the complex is located just south of el paseo drive, which has many shops and restaurants and is the high end of shopping. we did enjoy sitting in the room and looking at the mountain view over the other building.

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