Great hotel - let down by hotelsclick
The crowne plaza is a lovely hotel, rooms are big, beds are comfortable and everything is clean and well maintained. the whole experience of checking in and actually getting a key to our room was traumatic because of hotelsclick. for the second time in a two week holiday there was no evidence of our reservation due to the processes of hotelsclick. instructing a third party for a booking who then instruct a third party to make a booking and alert the hotel has inherent problems which we know only too well. will not use this company again!