Overnight stop!
We were on our way to horsham to purchase a car. we stopped overnight at the aurora hotel, gatwick/crawley. the hotel is right beside the train halt. i paid for a superior triple room. on completing our booking in, the receptionist advised she has arranged for a bed to be put in the room. we arrived to the room to discover it was a double room. we went back down to reception and i explained i had purchased a superior triple room. i was advised they did not have triple rooms. i stated that was not my concern and that their website was misleading. i asked for another room for my daughter. a complementary room was given for my daughter. the customer service was excellent and our room was spotlessly clean. our stay was exceptional and we will definitely stay here again.
Fermer
Cet hôtel de 4 étoiles est situé en dehors du centre de Gatwick Airport et fut construit en 2001. Il se trouve à courte distance en voiture de Tilgate Park. L'hôtel a un restaurant, une cafétéria et un centre de fitness. Les 432 chambres sont équipées de sèche-cheveux, coffre-fort et air...