Jugements Ana Hotels Sport Poiana Brasov

4 Etoiles

  Valea Draga, Poiana , 500001, Brasov

ANA HOTELS SPORT POIANA BRASOV Ana Hotels Sport Poiana Brasov est le lieu idéal pour un séjour de plaisir, mais aussi pour un voyage d'affaires, grâce aux nombreux services offerts. L'hôtel offre à ses clients de nombreux services, tels que parking, blanchisserie (sur demande), service en chambre, restaurant, bar, salon et 11... Détails majeurs Ana Hotels Sport Poiana Brasov


  • Mention 2.6/5 2.6/5
  • Séjour 2/5 2/5
  • Prix 3/5 3/5
  • Chambres 2/5 2/5
  • Position 4/5 4/5
  • Propreté 3/5 3/5
  • Réception 2/5 2/5
  • Services 2/5 2/5
  • Services d'affaires Non utilisés

 Commentaires des hôtes

Washington , États-Unis

3/5 Afficher les détails

Hotel sport and bradul

The location of the hotel is great, but other aspects of our stay were not nearly as pleasant. the interior of the hotels has a musky/moldy smell, especially in the hallway connecting hotel sport and bradul. the hotel staff was not always courteous and sometimes even rude; they somehow cannot communicate with non-romanian speaking tourists, thus, they need to be trained to communicate in other languages, especially english. our worst experience was when they held a wedding in one of the conference rooms right on the premises. the music was loud and it carried on until 1:30 in the morning. when we called to complain, the staff simply answered, "it is a romanian wedding--romanian weddings last longer," without any apologies, as if we paid for our stay to listen to loud music from a romanian wedding. they obviously do not appreciate the value of customers staying at their hotels, or they somehow have conflicting interests in collecting money from customers paying for a wedding and those staying overnight at their hotels. subsequently, after speaking with one of the managers next day, they proceeded to leave us a fruit basket, which although appreciated, it did not change the fact that we did not get a good night’s sleep the night before. on the positive side, the staff at breakfast and dinner was courteous and provided good service.