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Recensioni Ana Hotels Sport Poiana Brasov

4 Stelle

  Valea Draga, Poiana , 500001, Brasov

ANA HOTELS SPORT POIANA BRASOV Ana Hotels Sport Poiana Brasov è il luogo ideale per un soggiorno di piacere ma anche per un viaggio di lavoro, grazie ai numerosi servizi offerti. L'hotel mette a disposizione dei suoi ospiti numerosi servizi, quali: parcheggio, lavanderia ( servizio su richiesta ), servizio in camera,... Maggiori dettagli Ana Hotels Sport Poiana Brasov

Prenota

  • Voto 2.6/5 2.6/5
  • Soggiorno 2/5 2/5
  • Prezzo 3/5 3/5
  • Camere 2/5 2/5
  • Posizione 4/5 4/5
  • Pulizia 3/5 3/5
  • Reception 2/5 2/5
  • Servizi 2/5 2/5
  • Servizi business Non utilizzati

 Recensioni degli ospiti

Vali
Washington , Stati Uniti
13/08/2013

3/5 Vedi recensione completa

Hotel sport and bradul

The location of the hotel is great, but other aspects of our stay were not nearly as pleasant. the interior of the hotels has a musky/moldy smell, especially in the hallway connecting hotel sport and bradul. the hotel staff was not always courteous and sometimes even rude; they somehow cannot communicate with non-romanian speaking tourists, thus, they need to be trained to communicate in other languages, especially english. our worst experience was when they held a wedding in one of the conference rooms right on the premises. the music was loud and it carried on until 1:30 in the morning. when we called to complain, the staff simply answered, "it is a romanian wedding--romanian weddings last longer," without any apologies, as if we paid for our stay to listen to loud music from a romanian wedding. they obviously do not appreciate the value of customers staying at their hotels, or they somehow have conflicting interests in collecting money from customers paying for a wedding and those staying overnight at their hotels. subsequently, after speaking with one of the managers next day, they proceeded to leave us a fruit basket, which although appreciated, it did not change the fact that we did not get a good night’s sleep the night before. on the positive side, the staff at breakfast and dinner was courteous and provided good service.

Chiudi

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