Very nice
Situated just 10 minutes by metro from the center of copenhagen , and near the airport and e20 motorway, this hotel is perfect for both business and pleasure stays. my family and i stayed in a large corner room on the 20th floor, with great wiew of the copenhagen skyline. there was misunderstanding with our booking through hotelsclick, wich had booked us into a room wich couldnt accomodate an extra bed, but the hotel then upgraded us to a larger room at no extra cost. very good service by the reception. the rooms are quiet, with very little noice from other guest or from the outside, and it's first time i've stayed in a hotel with a soundproof door to the room! we were a bit surprised by the fact that there were only paper and plastic cups in the room, when everthing else was up to standard. this should be corrected! also, there was a partly see through glass wall between the room and the bathroom, wich we can't really see the point of. the breakfast restaurant wasn't staffed to full capasity on our first morning, so we had to sit at a table full of dirty dishes from previous guests. the table wasn't cleaned until five minutes before we were finished eating, even though we asked a waiter to do so. a tip is to wait with breakfast until the tourist coaches have left, if you have the time. the staff in the sky bar, needs to shape up on customer service. even though there were not many guest in the bar, they forgot serving us, and forgot parts of our order when finally serving. also, they looked like they were bored out of their minds.. all in all, we very much enjoyed our stay, and i will stay here on my next business trip to copenhagen.
Cerrar