St. Katharine's Way, E1W 1LD, London
The Tower, built by the river, boasts 19 meeting rooms. WiFi is available in all public areas for free. Among the services the fitness center, parking and a terrace with views of the Thames and Tower Bridge. At the reception you can book tickets for theaters, taxis, restaurants and attractions in... More Details The Tower Hotel, London
Beverley
Cheshire, United Kingdom
20/02/2016
5/5 Read Review
We have stayed at this hotel a few times and love the location. easy access for tube station. great view on the bridge or st katherine's dock. breakfast is self service and plenty of choice. hopefully we will stay here again on our next visit.
Neelam
Northwood, United Kingdom
27/01/2016
4/5 Read Review
The hotel has absolutely breathtaking views of the river and tower bridge. it is conveniently located for st katherines dock behind the hotel and the city.
Trevor
Bourne, United Kingdom
23/01/2015
5/5 Read Review
Had a great weekend in london at this hotel. located so close to so many sights and our room had a view of the bridge, fantastic. service was good and breakfast was a pleasure.
Philip
Kidderminster, United Kingdom
06/08/2014
5/5 Read Review
Excellent hotel and a location that was unbeatable - if i stay in london again i only want to stay here
Claudia
Leeds, United Kingdom
13/02/2014
4/5 Read Review
The hotel is very well situated with a great view of the thames and the tower bridge. rooms were kept nice and clean, my only complaint would be that we paid £250 for a standard room and there was no fridge in the room. other than this breakfast was good and we were able to check in earlier than the normal check in time and leave our bags with the concierge when we checked out. would definitely come back to this hotel and recommend to friends.
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Colin
Ossett, United Kingdom
17/01/2014
5/5 Read Review
Stayed for 3 nights mid-january. as usual, could not fault the hotel. the 5th stay in 3 years - looking forward to returning later in the year.
Michael
Bishop Auckland, United Kingdom
18/01/2014
5/5 Read Review
Location is excellent. requested an early check in and the staff were brilliant checked into room 11am. local bars and resteraunts nearby, local tesco 5 mins away, tube 5 mins away. room spacious with excellent views, breakfast excellent, i have stayed in many hotels in london and for me this hotel offers excellent value for money.
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David
Loughborough, United Kingdom
18/01/2014
4/5 Read Review
Good value - attentive staff - good breakfast
Colin
Aberdeen, United Kingdom
17/01/2014
5/5 Read Review
The location of the hotel a mere 5 mins walk from tower hill tube station makes it a grewat location for exploring london. the hotel has a lovely reception and the breakfast area and bar are great as well. the view from the bar at night over tower bridge and the shard is absolutely fantastic. we were lucky enough to get a room on the 7th floor with the same view over the bridge etc. the room was a bit tired in terms of decor but so what, you dont go to london to spend time sitting in your room. it was clean, the staff were great and the breakfast was fantastic.....overall a great value for money hotel.
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Mark
Wrexham, United Kingdom
27/12/2013
4/5 Read Review
Great hotel at great price. right on tower bridge with lovely view. would recomend
Jessica
Hermitage, United Kingdom
21/12/2013
4/5 Read Review
Travelled with family so asked for interconnecting rooms which we received. rooms were spacious and overlooked st catherine's dock. breakfast was plentiful and delicious despite the small que to get a table. great location and good value for money....would recommend.
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Terry
Nottingham, United Kingdom
21/12/2013
5/5 Read Review
Good welcome from all staff , great room with best view ,great food and relaxing bar , well worth a visit
Susan
Willenhall West Midlands, United Kingdom
07/12/2013
4/5 Read Review
Hotel out ov this world food brilliant staff very friendly, good sized rooms with execellent veiws. a lot cheaper to book direct with hotel so will b doing that next time
Melinda
Deal, United Kingdom
23/11/2013
5/5 Read Review
Service, rooms and facilities all superb. location amazing. great stay!
Tracy
Pontypridd, United Kingdom
16/11/2013
4/5 Read Review
Wonderful hotel. location is superb and easy access to tube station. staff are friendly and very helpful. were moved straight away when we had problems with air con. restaurant is lovely with great views over tower bridge and the thames.
Sandra
Bower Hinton, United Kingdom
09/11/2013
4/5 Read Review
Excellent location if you enjoy walking along the south bank. fantastic breakfast very pleasant stay
Tom
Cheltenham, United Kingdom
08/11/2013
4/5 Read Review
You could not have a better view of tower bridge either from the xi bar or the brasserie restaurant. don't let the hotel's external appearance give you the wrong impression. the public areas are first class although some of the rooms are showing their age. presumably its change to an amba hotel will cure the few minuses there are.
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Ceri
Bridgend, United Kingdom
10/11/2013
4/5 Read Review
Nice hotel located overlooking the thames next to tower bridge and the tower of london. rooms ok - carpets are a bit dated as are the bathrooms to a certain extent. nice view of the thames from our room even though not of tower bridge. didnt eat at the hotel except for breakfast - average buffet no wow factor although they did serve you tea/coffee at your table.
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Elke
Chichester, United Kingdom
01/11/2013
4/5 Read Review
We had a lovely stay here. wonderful room with view of the river. given the age of the hotel, yes some areas need a little bit tlc but the staff was ever so friendly and helpful. breakfast was very good. our room was not ready on arrival but we could leave our bags with the concierge and got it later to our room.
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Linda
Weymouth, United Kingdom
26/10/2013
5/5 Read Review
We stayed here for just 1 night but it was amazing! lovely room with amazing view of tower bridge and river thames ...could have sat and enjoyed for hours! service impeccable, excellent breakfast and able to drop bags with concierge after check-out. couldn't fault it!
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Diane
Gosport, United Kingdom
14/09/2013
5/5 Read Review
Had a great weekend at this lovely hotel. good value for money, couldn't fault it.
Edward
Milton Keynes, United Kingdom
28/09/2013
5/5 Read Review
Just had a weekend in london staying at the tower hotel, tower bridge. this was our first stay at this hotel but it will now be top of the list when looking for accommodation in london. the location of the hotel couldn't be better with fantastic views of the tower of london, tower bridge and st. katherine's dock. st. katherine's dock is literally next to the hotel with its bars and restaurants, tower hill tube station is just a few minutes walk from the hotel as is tower gateway dlr station giving access to canary wharf, westfield shopping centre and the o2. the hotel itself is of a high standard. the staff are courteous and helpful, the rooms are comfortable and well equipped, the bar has a wonderful view of tower bridge, which is especially attractive when lit up at night and there is a good selection of both hot and cold food served at breakfast, which is served until 11:00 on a sunday. a good all round hotel in an excellent location.
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Sarah
Belper, United Kingdom
14/08/2013
4/5 Read Review
The tower was brilliant, great view, very helpful staff.
Karen
Glasgow, United Kingdom
23/07/2013
4/5 Read Review
Wasn't expecting too much for the price i paid, thought there might be a catch,but was pleasantly surprised. on arrival i was asked if i had a preference of low or high floor an dmy grabddaughter squeeled @oh high please!'although there was no room ready for us (it was 9.30am), we were able to leave our bag and on returning at 12 noon we were able to go to our room on the 8th floor. lovely view of st katherines docks. room was great, twin beds, clean, mini bar, ironing board, hair dryer, what else would you need. breakfast was fantastic, choice of 2 resaraunts to sit at, we chose one on the first floor looking over docks. plenty of choice, cold or hot. check out was done in seconds and again we were able to leave bags until later that day. no complaints what so ever!!
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Brian
Tintinhull, United Kingdom
20/07/2013
4/5 Read Review
This is a very good hotel , the rooms were very comfortable .
Hannah
Aston Clinton, United Kingdom
22/06/2013
4/5 Read Review
Overall the hotel was excellent brilliant location, and the room was lovely. i did however arrive and was unable to get checked in as the room wasn't ready. that was absolutely fine left my bag with concierge and off i went out, however wehn i arrived back at 11 later on, the reception staff were busy and i had to wait what seemed like eternity (about 20mins) to get my key.. wasn't best pleased! overall a gorgeous hotel and to have breakfast over looking the tower bridge in the morning was fantastic. would definately stay here again the staff were courteous and pleasant the whole time despite my little grump when i just wanted to get checked in! thank you
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Steven
Ballymena, United Kingdom
15/03/2013
4/5 Read Review
Great hotel. would definitely stay again.
Robert
York, United Kingdom
09/03/2013
5/5 Read Review
The staff wre friendly and we were well-looked after. the concierge was happy to store our case for the day, after we had checked out. buffet breakfast staff were attentive.
Angela
Weston-S-Mare, United Kingdom
22/02/2013
5/5 Read Review
We use this hotel every time we visit london . the staff are helpful and very friendly, it is central to many sights and within easy walking distance of transport links and restaurants. we just love the feeling of quality and class.
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Julie
Hertfordshire, United Kingdom
16/02/2013
4/5 Read Review
Good hotel. good location. rooms nice, views good. bar expensive. good breakfast but busy, dont go at 9am....
Philip
Wigan, United Kingdom
25/01/2013
3/5 Read Review
Average is probably the fairest review i can give the hotel. between us we had three rooms booked for the weekend and although they were the same cost they differed from each other considerably. room one was tired but everything worked room 2 was more modern but air con and two lights didn't room 3 was somewhere in the middle. location wise it's great. easy transport routes to the west end and quiet enough around the dock to feel that you have got away from it all.
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Stanley
Gosport, United Kingdom
13/01/2013
4/5 Read Review
Lovely location by tower bridge and tower of london within easy walking distant of shops and restaurants. staff very friendly and attentive. slightly disappointed that executive room did not have view of tower bridge or st katherine's dock. would definitely like to stay there again but with a room away from noisy fire doors.
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Annie
Ottery St Mary, United Kingdom
15/12/2012
5/5 Read Review
Stayed in standard room which could do with some new wallpaper but it was beautifully clean and large enough to have a table and chairs also. most comfortable hotel bed ever. air-con no problem. views over st catherine's dock very pretty in dec with all the fairy lights. sunday breakfast all you can eat buffet, regular topping up of all food with helpful staff. perfectly situated by tower hill tube station for arrival and getting around.
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Caroline
Poulton Le Fylde, United Kingdom
08/06/2012
5/5 Read Review
Fantastic price, lovely hotel, staff were very professional.hotel clean and tidy
David
Northwood, United Kingdom
03/06/2012
4/5 Read Review
A great hotel in a fantastic position to view up and down river and tower bridge and the yacht basin . very helpfull staff . comfortable rooms . hotelsclick also did good job on reservation
Tom
Cheltenham, United Kingdom
02/06/2012
5/5 Read Review
Regardless of nearly 100% occupancy of the hotel during the 4 days of the queen's jubilee we were still treated as individuals & the overall service was fantastic. only thing that needs some attention would seem to be their it system for checking in. could be quicker. other than that well done all involved.
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Denis
Basingstoke, United Kingdom
02/06/2012
4/5 Read Review
Great location, easy to get to, we were lucky at reception no hold ups at all. room very clean slightly dated. great shower. all in all good stay.
Peter
Cambridge, United Kingdom
26/05/2012
4/5 Read Review
First class location, hotel is clean and a hearty breakfast to start the day.
Martin
Derry, United Kingdom
25/11/2011
4/5 Read Review
Really enjoyed our weekend stay.great location with shops and restaurants at adjoining st.katharine docks.underground station 5 mins.walk.however,no hot water from shower.had to use shower from bath mixer tap.
Richard
Bangor, United Kingdom
30/09/2011
4/5 Read Review
The location of this hotel is it's main feature. you can sit in the bar and look out at tower bridge,lit up at night and the river thames flowing by. st katherines dock is located behind the hotel and is a great place to go for a walk. i have being going back to this hotel for over 20 and it is still not letting me down. hotelsclick.com managed to get me a room at a great price when all the other companies said it was fully booked.
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Peter
Leigh-On-Sea, United Kingdom
02/08/2011
4/5 Read Review
We asked for a river view, and we got a river view. the hotel was pleasant with welcoming staff. the lifts were a little slow, so we took the rear stairs, these were in need of attention. the air con worked well, but the stains on the carpet near the bed were a little disapointing. however, the bed was so comfortable we didn't want to get up. breakfast was agreeable, although the sausages were great, the bacon was a bit of a let down. i would go back, the wake up view included the tower bridge and altogether we were disapointed we had to go so soon.
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Linda
Bristol, United Kingdom
17/06/2011
5/5 Read Review
I have stayed before at this hotel and the location is brillant and such a good view of the bridge from our room. my son only lives approx 10 mintues walk away.
Barry
Crewe, United Kingdom
07/05/2011
4/5 Read Review
Our favorite hotel in london. fantastic position right beside tower bridge and very comfortable accommodation. accessibility is compromised at the moment with the circle line of the underground being closed at week-ends but that's not the hotel's fault.
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Jean
Benfleet, United Kingdom
04/03/2011
4/5 Read Review
The hotel is in a great location and staff are very helpful. from the outside the hotel is looking somewhat dated and in need of repair. the reception area is very attractive and the rooms are clean and bed comfortble. the bedroom furniture is also somewhat dated but decoration/carpet/bed linen does seem to have been updated.
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Stephen
Bedford, United Kingdom
21/01/2011
4/5 Read Review
We had a most enjoyable stay at this hotel. all the staff were friendly and attentive, the concierge was very helpful. our room was clean and well appointed. we particularly liked the size of very large bed, even if it was a bit hard for my liking. the breakfast was excellent. we will defintiely stay there again.
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David
Northampton, United Kingdom
14/01/2011
4/5 Read Review
The tower hotel is almost a five star hotel, but it always seems to fall down somewhere. this time it was breakfast on saturday, where with only one restaurant open - queues of biblical proportions formed trying to get in. problem almost solved on sunday, by opening the other restaurant, but they forgot to inform the guests! other than that it was fine and overall it is location, location, location!
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John
Derby, United Kingdom
27/11/2010
3/5 Read Review
We had to ask 3x for a door hanger to notify our breakfast requirements the breakfast was lukewarm on arrival and cold by the time we finished the explanation was that h&s do not allow lifts to carry warming trolleys!! if that is true, then they should not offer breakfasts in the room. no effort to recompense us!!
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Sally
Odiham, United Kingdom
20/11/2010
5/5 Read Review
We were on a one night weekend break, but were treated like special guests. service in all areas was fantastic - we had booked a basic room but were offerred an upgrade with a free bottle of wine. i have to say that without the upgrade there would have been no view, and the room may have been smaller. overall it was great and we would definately choose it again.
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Steven
York, United Kingdom
22/10/2010
4/5 Read Review
On arrival at the hotel we were told that we had been allocated a room on the first floor which was not yet available but at an additional cost we could have immediate access to a room on a higher floor with better views. we declined the offer, went sightseeing and on our return was again told we could have a room on a higher floor at additional cost, again we declined but despite this was allocated a room on the 8th floor. the hotel was let down by the standard of the room ,the towel radiator did not work nor did the air conditioning/heating, this though was off set by the great view of tower bridge. the hotel however is in a great location. we visited the tower of london, hms belfast, natural history museum,victoria and albert museum and oxford street. on the sunday morning we enjoyed walks along the thames to the millenium bridge and st pauls and the globe theatre. for a cheap drink their is a wetherspoons at the other side of the thames, you can't miss it. the hotel provides a service for leaving your bags while waiting for your room and on departure when waiting for your transport home.
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Anthony
Canvey Island, United Kingdom
02/10/2010
4/5 Read Review
Graet position to stay in london easy transport links by train, boat & bus or just to walk along the river to various attractions
Terry
Cheltenham, United Kingdom
30/08/2010
4/5 Read Review
Enjoyed our stay very much been before and would go again provided we can find a deal on the price
Mandy
Redruth, Cornwall, United Kingdom
11/08/2010
4/5 Read Review
Excellent views. food not hot enough. underground station close by, easy to get about.
Chris
Exeter, United Kingdom
07/08/2010
5/5 Read Review
Stayed at the tower before & rebooked becuase of location, everything good, once again very happy.
Justine
Kettering, United Kingdom
31/07/2010
4/5 Read Review
Stayed in the tower for 1 night. we have stayed at the hotel many times over the years. we chose this hotel for location, price,and the underground parking which at £20 is far cheaper than using an ncp car park (although the price is increased from £12). the room was clean with a view of the bridge and docks.
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William
Keswick, United Kingdom
24/07/2010
4/5 Read Review
Excellent hotel which is doing its upmost to maintain standards. good-sized room, sumptious breakfast and very helpful staff.
Jo
Kent, United Kingdom
24/07/2010
4/5 Read Review
Perfect for a weekend break in london
Lynn
Kings Worthy Winchester , United Kingdom
11/06/2010
4/5 Read Review
The hotel was perfect with a great view from the room there was a little queue for breakfast but they were busy still had a table within 5 mins
Linda
Bristol, United Kingdom
18/06/2010
5/5 Read Review
Recently stayed for one night for a theatre break. i know the area well because my son lives near by. from the outside the hotel looks very dated 60's / 70's but what a pleasent supprise in side could not fault the hotel & room (excellent)i had booked a deluxe suite and it was fab,lovely veiw over st katherine dock.and what a veiw of tower bridge could'nt get any closer if you tried lovely photo opportunity. very good location plenty to do near by. would highly recommend this hotel and would most defintely stay again.also tube station very near by, easy access from paddington and if the tube is down as it was at the weekend there is a number 15 bus by the tube station that takes you right outside paddington station.
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Mike
Farnham, United Kingdom
11/06/2010
4/5 Read Review
Great service, great views (if you ask for them), food good, stasff very friendly and helpful
Alan
Llandudno, United Kingdom
04/06/2010
4/5 Read Review
We upgraded and room was lovely. view of bridge. good food. had friends to visit us but was unable to get food or hot drink as it was 8.50pm. had to go up to room and order room service. didnt feel this was very good service.
Martyn
Southminster, United Kingdom
22/05/2010
4/5 Read Review
We recently spent 2 nights at the tower hotel. the rooms were clean and tidy, the staff very friendly and the view of tower bridge from the brasserie of tower bridge just perfect. so close to st katherines dock, which offered a range of restaurants and bars. great place to spend a weekend. so close to
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Richard
Comber, Newtownards, United Kingdom
31/03/2010
5/5 Read Review
Excellent value, nice hotel in a stunning location overlooking the river thames beside tower bridge. the view from the bistro is of tower bridge and from the dining room it is st catherine's dock.
Caroline
Newcastle Upon Tyne, United Kingdom
02/04/2010
5/5 Read Review
A great quality hotel located by tower bridge. we have stayed at the hotel many times and find it an excellent base from which to explore the london sights.
Ian
Hornchurch, United Kingdom
13/02/2010
4/5 Read Review
Comfortable room. attention to detail could have been better. milk in room for tea/coffee was off. mini-bars on our floor were not operative and only alternative to have a room with one working was to upgrade. hotel was pushy to try to get us to upgrade - we saw alternate room and could not see the benefit. bathrobes were not provided. breakfast delivered to room was luke warm. but overall, very happy with accommodation.
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Tom
Cheltenham, United Kingdom
29/01/2010
5/5 Read Review
If you need a room view to take your breath away just ask for a 'bridge view room' on the 4th or 5th floors facing up the river. the rest of the hotel matches the view. fantastic.
Sally
Sawston, Cambridge, United Kingdom
27/11/2009
4/5 Read Review
I have now stayed at this hotel 5 times & i keep going back. the riverside location next to tower bridge is great and you can get some great views from the hotel. this is a godd base to see london from. i would highly recommend this hotel to anyone.
Dilys
Bingley, United Kingdom
20/11/2009
4/5 Read Review
I liked the hotel but was offered £30 per night "upgrade" to a room which actually was in desperate need of decoration. with the upgrade i was offered a free bottle of wine, which i had to ask for 4 times before it finally arrived! however, the tower hotel has lovely views, the bar area is very nice and the breakfast was extremely good standard. would stay again, but don't bother to upgrade.
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Brian
Kingslynn, Norfolk, United Kingdom
04/11/2009
5/5 Read Review
Having previously stayed in the tower hotel, i booked a room for my daughter & her boyfriend. the hotel completed the package for a suprise trip culminating in a wedding proposal on the london eye. my daughter's response to the hotel? in one word, wow! this review is based on their feedback.
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Ian
Reigate, Surrey, United Kingdom
03/06/2009
4/5 Read Review
One of the best spots to stay in london, excellent views everywhere.
Ian
Reigate, Surrey, United Kingdom
19/05/2009
5/5 Read Review
One of the most perfect locations in london with river and tower bridge views from almost everywhere.
Sarah
London, United Kingdom
24/04/2009
4/5 Read Review
I was very embarrassed to find that the hotel had no record of my booking when i arrived at reception and was made to wait whilst first one receptionist and then another tried to track down my booking - neither informing me of what was going on and neither being particularly apologetic! however, the overall stay was hugely enjoyable and a good deal cheaper than if i had booked with the hotel directly!
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James
Norwich, United Kingdom
17/01/2009
4/5 Read Review
Great location..good rooms generally, particuarly if you get a river or dock view..there's not much difference between the standard and higher grade rooms... but on a weekend, the queues for breakfast can be 30 minites or more !!
Ian
Reigate, Surrey, United Kingdom
02/12/2008
4/5 Read Review
An excellent hotel in a superb location; could be 5star but it isn't nearer 31/2 -4star.
Henry
Hook, United Kingdom
24/11/2008
5/5 Read Review
We enjoyed our stay at the tower hotel - our only criticism was the standard of service in the xi bar which was not up to the rest of the hotel.
Adam
Exeter, United Kingdom
04/11/2008
4/5 Read Review
The tower hotel is very well situated and a short walk away from the tower tube station. ideal if you wish to visit the tower of london. the main reception area is very well laid out and spacious. the staff are friendly and the hotel is very clean. the carvery restaurant where breakfast is served is excellent and provides a good choice of food from the buffet. the down side of this hotel is it’s appearance. the outside looks dated (brown office block). the rooms really need a lick of paint and fresh wallpaper wouldn’t go a miss. the chap on the end of the phone when i called room service sounded bored however the waiter was very helpful.
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Andrew
Abergavenny, United Kingdom
05/11/2008
5/5 Read Review
Had a brilliant stay. although we did not book a river view, we were given one. the rooom was was well equipped and breakfast was superb. the hotel staff did everything they could to make our stay enjoyable.
Colin
Banbridge, United Kingdom
26/10/2008
5/5 Read Review
Great greeting , great room with superb view of the bridge, on the first floor. breakfast great in either room although the views from the ground floor restaurant were well worth waiting 10 mintes for. staff were very friendly and informative and the only downside was being charged £40 for 2 burgers and a fries on the room service
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Ian
Reigate, Surrey, United Kingdom
02/09/2008
4/5 Read Review
Best location in london, rooms with excellent views but one is always left with the impression that another hotel operator could make much more of this hotel. however, at this price £115 b&b it is hard to fault it!!!
Michael
Barnoldswick, United Kingdom
25/07/2008
3/5 Read Review
The hotel reception and ground floor areas were very impressive. our room was a little tired. the bed had a centre castor missing (making it uneven), the headboard was grubby and the carpets and decorations were in need of replacement. the room safe could not be used because the door was missing and despite assurances was not repaired. there were also very long delays at breakfast for all three eating areas.
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Michael
Basildon, United Kingdom
12/07/2008
5/5 Read Review
Excellent location right next to tower bridge. staff were most attentive nothing was too much trouble. room and bathroom very clean
Alison
Great Yarmouth, United Kingdom
28/06/2008
5/5 Read Review
Good central location for liverpool st station for a theatre break. great views over tower bridge & the thames. rooms are very confortable and breakfast excellent.
Pauline
Basildon, United Kingdom
16/05/2008
5/5 Read Review
Brilliant hotel, comfortable room, central and with easy reach of west end via tube or taxi. enjoyed our stay very much. will come again.
Catherine
Shore, Todmorden, United Kingdom
26/04/2008
5/5 Read Review
I loved this hotel. the room was great, i really liked the brasserie and the upper bar area. the location is brilliant and the staff were just so helpful, not snooty and willing to do anything to help.
Ronald
Solihull, United Kingdom
18/04/2008
5/5 Read Review
Fantastic hotel in a fantastic location, within easy walking distance of butlers wharf, the shads, hms belfast, tower of london. rv1 bus route runs right past the hotel providing links to many places including covent garden - easy walk to underground station. hotel staff were excellent and very accommodating. breakfast was suberb - although a lengthy queue for breakfast but it moved along very quickly. looking forward to staying here again later in the year.
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Frank
Andover, United Kingdom
01/03/2008
4/5 Read Review
The check in gut - was a credit to the hotel - helpful,informative and just a "all round nice guy" - breakfast was included in our price - making the stay excellent value for money! - would def go back! thanks guys - frank
Thomas
Dungiven, United Kingdom
15/02/2008
5/5 Read Review
a pleasing hotel experience. corteous & helpful staff contributing to an enjoyable three night stay. good spacious room with excellent view of the thames & tower bridge. room clean & tidy. decor a bit dated but a makeover seems to be underway. a couple of small gripes though - the breakfast spread was excellent although the cooked food was cold. this was also experienced dining in the carvery - good food but served on the cold side.
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Tim
Prestatyn, United Kingdom
29/01/2008
4/5 Read Review
Situated in the perfect spot every room has a view of either the river thames or st katherines dock. the hotel is improving since it was taken over by the gormon grouop and is hard to fault. staff were curtieous and helpful. my tip is to search the web for the best deals. we found ours at hotelsclick.com
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Sarah
Southampton, United Kingdom
04/01/2008
5/5 Read Review
This hotel is in a fantastic location. right next to the tower of london and tower bridge. the bar offers a great view of tower bridge whilst you're having a drink. rooms are very cosy and comfortable. i would recommend this for the location alone.
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Iain
Edinburgh, United Kingdom
20/11/2007
4/5 Read Review
Room better (first floor -refurbished). breakfast poor and mostly cold . queues shorter.
Iain
Edinburgh, United Kingdom
09/11/2007
4/5 Read Review
I stayed here many times when it was new in the 70's and it is a sad reflection now . the new owners seem to be slowly upgrading the rooms but bits are quite tatty. it was very busy indeed and we had to queue for 20 mins for what was a pretty average breakfast. the breakfast head waitress was a bright spot however. parking was handy for us on this occasion but £20 per day after discount the lifts were always inadequate when it is busy but some friendly staff did their best by taking us up the service elevator
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Jonathan
St. Ouen, United Kingdom
01/11/2007
4/5 Read Review
I love the location of this hotel. waking up to look out across the thames is really beautiful and the tower bridge is so spectacular. there are lots of restaurants along the river and through the st katherine wharf behind the hotel. the hotel itself is handsome and well appointed. some of the staff let the hotel down. we were asked at reception if we wanted to upgrade our standard room to have a river view. we looked interested but didn't commit. the receptionist then said "okay that will be an extra £30 per day". we turned it down. when we got to our room which was lovely with a stunning view over the river, the phone rang and it was the receptionist. she asked if we liked our room and i said it was really nice and we were happy. she then said "okay, then you will be happy to pay the upgrade rate of an additional £30 per day." i said no we didn't ask for an upgrade and she said "okay i won't charge you then" ! it was totally bizarre and very annoying after our long journey. even more annoying was when we came to check out and found she had put it on the bill anyway! it took half an hour to have it taken off. we felt the staff must be on some kind of commission and we really felt that this lady was trying to pull a fast one. very unprofessional.
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David
Torquay, United Kingdom
03/11/2007
5/5 Read Review
Now the guoman tower hotel, and situated right on the river thames next to tower bridge, this hotel has a fabulous location and is ideally placed for exploring london. even though i arrived immediately after a coach load of tourists and was confronted by a massive check in queue, the seven receptionists working flat out managed to check me in within 20 minutes with great charm and efficiency. i was also able to park my car effortlessly right outside the hotel and the normal daily charge of £60 was reduced for me as a resident to £20 which, for 24 hour parking in london, is great value. the rooms are excellently appointed with very smart bathrooms and most of them have wonderful views over tower bridge. although i didn't use the actual restaurant, apart from a full english breakfast which was first class, i did attend a corporate gala ball there and the four course dinner and service at this was of gourmet standard throughout. this is an hotel i can thoroughly recommend and i shall certainly use it again and of course book through hotelsclick who were able to offer me a deal better than booking with the hotel directly.
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Robert
St Martin Jersey, United Kingdom
17/10/2007
4/5 Read Review
If you are unhappy with your room, complain. we were allocated a smoking, twin room when we wanted a non smoking double. the room reaked of smoke and was changed when we complained. some rooms are very tatty! excellent breakfast included in the excellent price we achieved from this website. it is a fair walk to the tube stations but a pleasant one by the thames. public areas are fine and there are some stunning views of tower bridge. all in all a reasonable stay after our room change in a buzzing part of london but the rooms can be very expensive if you aree not careful and not worth paying a high price for.
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Jason
Stalybridge, United Kingdom
07/10/2007
2/5 Read Review
This is the second time i have stayed here recently and on both occasions i have been disapointed. for the price,the rooms are poor and in need of an update,the reception staff were difficult to understand and i was awoken at 6pm to be asked if i was staying that night. after the first day i left some money in my room that was gone when i returned in the evening,about £ 4 in change.i will not be returning.
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Richard
Ipswich, United Kingdom
06/10/2007
4/5 Read Review
We have stayed at the tower before and really enjoyed it, so were glad to be back! it really is a 5 star hotel at a fraction of the price. staff are very friendly and helpful, and this time we upgraded our room and had breakfast in bed! convenient location to get around london from. views of tower bridge are fantastic
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Paula
Felixstowe, United Kingdom
03/08/2007
3/5 Read Review
The hotel is in an excellent location for views of tower bridge and st katharines dock. the hotel website claimed all of their 500+ rooms had been refurbished with plasma tv's. it didn't say that in fact they have around 700 rooms and we were put in a room that was badly in need of refurbishment. the bed was clean and the shower was powerful, but the decor was tatty, the window frames and phone looked like they were nicotine stained brown, although it was a no smoking room. there had once been a room bar, but the fridge did not work and was sealed shut. basic tea and coffee were supplied, no biscuits. when you see the downstairs of the hotel you cannot believe there could be shuch shabby rooms upstairs. the breakfast was very good, although both mornings we had to queue for about 10 minutes to get into breakfast, a lot of people complained. wonderful views from the bar, but 4 drinks cost £21.00. it is a little bit far out if you want to spend time in covent garden or regent street, we spent a fortune on taxis as the weather was scorching and the heat was unbearable on the tube. we did enjoy our stay, but will not be returning to this hotel, unless we could guarantee a refurbishe room.
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James
London, United Kingdom
18/07/2007
3/5 Read Review
A brief overnight stay for business reasons. great location - tiny room - expensive for what it was.
Michael
Basildon, United Kingdom
16/06/2007
5/5 Read Review
Very good service. supurb position just next to tower bridge.
Christopher
Bridgend, United Kingdom
09/06/2007
5/5 Read Review
Have stayed at this hotel many times since 1995 and it has continually provided quality facilities, food and drink, to a high standard at a reasonable price. the hotel enjoys an enviable location for those who do not desire the bustle of the west end hotels.
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Richard
Solihull, United Kingdom
05/06/2007
4/5 Read Review
Bit nervous as first booking with hotelclicks.com as the price seemed so competitive. no problems however booking in. all prepaid location first class. rooms ok. good breakfast. the big problem for me was the fire alarm going off at 1am. the fire bell by my room did not work!!!!! i eventually was woken by a distant alarm. at this point everybody had evacuated and 2 fire engines had arrived. fortunately the alarm was only caused by the false activation of a break glass unit. reported it in the morning once i eventually found somebody that was interested and could speak english!!!
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Paul
Peterborough, United Kingdom
26/05/2007
5/5 Read Review
With just an overnight stop it is difficult to give a full review. but i stayed in a single room which had an excellent view of the tower bridge. my parents also travelled with me and thought their double room was clean with a good view but i did request a room as near to the lifts as possible as my parents are both 82 and have difficulty walking. their room was no. 577 and was a long walk from the lifts. the concierge and his assistants were very very helpful.
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Rebecca
Nottingham, United Kingdom
10/02/2007
3/5 Read Review
After waiting 45 minutes to book in i was given a twin room instead of a double. i went down to reception to complain but the queues were so long i gave up and decided to push the beds together. this room was dirty, tatty with a very basic bathroom. to be fair the next day i complained and was given an upgraded double executive room with a great view over tower bridge. i thought that room service was extortionate (far too expensive to warrant using) the breakfast was top notch as other reviews say you can get a lot better for your money - but you would be hard pressed to beat the location
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Amanda
Cheltenham, United Kingdom
03/02/2007
4/5 Read Review
I have mixed feelings about my stay...it was the ideal location for us, on arrival everyonr welcoming but not once were we made aware that we would have to pay for the car parking until we literally arrived at the hotel..it was not in any hotel information which i think is quite important.the room was adequate but as i point out below the lighting was too dark, and the minibar was completely empty!!!! no drinks no snacks!!!! also the toilet flush was leaking constantly there fore a wet floor the whole time!! it also appeared to come from the bath itself also! having said this, had these problems not arisen the stay would have been perfect and i would reccomend the hotel...as they were there i am reluctant to recommend the hotel.
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