Not impressed :o(
not very impressed with this hotel at all.in fact we have stayed in several london hotels and this was the worse one!! the outlook from the room was onto a wall with a flat roof below, littered with empty drinks cans, which i must say, when i mentioned it at reception they did get someone onto it straight away to clear them up. shame they hadn't checked this out on a more regular basis, and kept it tidy to start with. i went straight down to reception to ask for another room, which they did offer but when i went to inspect it, on the 9th floor, it was even worse then the one we had been alloctaed. much smaller and similar outlook onto a wall. hence we stayed where we were. the small tv didn't work very well, and the hairdryer didn't have any heat coming from it at all! going for breakfast was like a stampede! not enough tables for the amount of people staying and the counters with the different foods on ie hot drinks, juices, cereals, hot buffet were not very well placed. no adequate organisation. we had to queue to get in and when we came out, the queue had got even longer. so wouldn't recommend going around 9am. the only good thing i can say about this hotel is its location. very close to the tube and theatres.