Nice hotel but not worthy of 4 stars (uk standards!)
The hotel is quite basic in terms of what is available in the room, ie. no tea/coffee making facilities, only euro sport english channel/low cost toiletries, but the location of the hotel is fantastic if you're planning on watching madrid play football at home. the metro is really easy to fathom and the hotel is only a short walk from two metro stations. the breakfast was basic but good (really busy at the weekends so watch for the waiter coming out of the kitchen with a full tray before making your move!).
with regard to the staff and checking in service, everything was great. nice, friendly chamber maids and rooms were spotlessly clean.
my advice would be to definately book the hotel if you're on a jolly weekend with girls/guys but if it's an upmarket romantic weekend away, probably keep looking.
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