Appalling on line booking experience
The hotel itself is conveniently located. for edinburgh. but we wanted to be in glasgow! the on line booking system was appalling, and we were told, 5 months after booking into glasgow jury's inn, that we now had no rooms booked there. we were eventually booked into edinburgh jury's inn, and promised that we would be given free train travel to glasgow. this did not fully materialise. weirdly, we got some tickets, but not others. since then, we have tried to get assistance from both the website (hotelsclick, from the link on the jury's inn website) and jury's inn with no luck. each of the parties simply refers us to the other. do not book online with this hotel!