Gran atalanta, madrid - situated in the business district in madrid
First off this is not a 4* hotel as advertised. zero services provided by hotel. whilst clean the rooms reminded me of my visist to siberia 25 years ago - small narrow and drab decoration. beds uncomfortable - everything old and tired. asked for an iron - scowling harridan brought up an iron - asked if there was a board? she shrugged and said no table but gave me a folded sheet to put on the dresser! breakfast stale bread and corissants. limited manky fruit. no meusli. self service tea and coffee from communal pots - the tea pot was simply topped up with hot water - have no idea how long the bags had been in there but guess the same 4 bags service 4 pot fulls. appreciate there are serious social hardships in spain right now but i do feel if you pay and sign up to go to 4* hotel you are entitled to the service you expect of that rating.
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