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Recensioni Hotel The Principal London

5 Estrellas

  1-8 Russell Square, WC1B 5BE, Londres

Hotel THE PRINCIPAL LONDON The Principal London cuenta con áreas de mármol con techos altos, elegantes candelabros y adornos de lujo. El Tempus Bar & Restaurant recibe a sus huéspedes con una amplia selección de cervezas, vinos, cócteles, champán o té de la tarde y por supuesto una gran comida para almuerzos. Más detalles Hotel The Principal London

Reservar

  • Voto 4.1/5 4.1/5
  • Estancia 4.1/5 4.1/5
  • Precio 4/5 4/5
  • Habitaciones 3.8/5 3.8/5
  • Localización 4.6/5 4.6/5
  • Limpieza 4.4/5 4.4/5
  • Reception 4.2/5 4.2/5
  • Servicios 3.9/5 3.9/5
  • Servicios para reuniones y eventos 3/5 3/5

 Opiniones de los clientes

Derek
Reino Unido
07/01/2016

4/5 Ver los detalles

Hotel russell

Great hotel, good location.two minutes to underground, good breakfast clean room. would stay here again.

Mary ann
Reino Unido
19/12/2015

4/5 Ver los detalles

Great location

I stayed here for one night the weekend before christmas. it was the perfect location for shopping. the hotel was very busy, which was to be expected, given the size of the hotel and the time of year. however, it meant the bar was too busy to get a seat in so we left for a nearby pub. breakfast was a buffet. i thought it would be waitress service but i think the hotel is just too large to offer this. the room was adequate but it was a 'standard' room so it was small. i did think it was odd to have the bed behind the door but it was very quiet despite being on the first floor and there being wedding on at the hotel.

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Sara
Reino Unido
15/12/2015

5/5 Ver los detalles

Superb customer service

As this was a special occasion i had asked about upgrades and the hotel was extremely accommodating making this all the more special for us. breakfast was a huge variety to choose from and prices in the cafe/bar reasonable and home made.

Colin
Reino Unido
10/12/2015

5/5 Ver los detalles

Overnight stay for xmas shopping

Last minute trip to london for xmas shopping. perfect location for transport links north (kings cross and euston), and for covent garden/west end shopping. good price on a very nice room - we were upgraded to a junior suite. all the services you need to a really nice stay, in a good hotel with a bit of history. what more do you want?! the only thing i could come up with was nicer coffee at breakfast. a minor quibble.

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Kenneth
Bolton, Reino Unido
01/12/2015

4/5 Ver los detalles

Business dec 01 2015

The hotel has seen better days and is a little bit tired. reception is efficient and breakfast substantial. i would recommend that you ask for a room at the back of the building as the front and side can be noisy with traffic. the bar is open late but is very expensive, and there is a pub round the back. overall decent value for the price in london.

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Susan
Reino Unido
02/12/2015

3/5 Ver los detalles

Luxurious facade but poor room

I have stayed at this hotel a number of times and it is a very fine building with a grand feel. this time however i was very disappointed with my room which was small, dingy and very dark. it was impossible to work in that room as there was no light that allowed one to read etc.

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Huw
Reino Unido
26/11/2015

4/5 Ver los detalles

Great location lots of character.

Best cooked breakfast every, very tasty. lovely reception area with plenty of atmosphere. staff very welcoming and helpful. room nice but smaller than expected. shower very disappointing, needed replacing.

Richard
Reino Unido
28/11/2015

4/5 Ver los detalles

Greast location, excellent service

Friendly efficient staff, room a touch dated, but everything clean, comfortable and functioning - also nice and quiet, despite being very busy. very impressed with the breakfast.

Tea
Helsinki, Finlandia
24/11/2013

4/5 Ver los detalles

Russell

Location is great. however, internet facilities were poor and expensive. needed to spend an hour on the phone with the it dept and still had problems with the use... internet access further was very expensive and even in the business center, it was made very complicated... (you need to buy the access code, then register, give all the details, create login details etc., all for a one hour use!! takes half of the time to complete the process ... during the checkout, the internet cost was more than it should have been, but i was reimbursed for the problems and paid finally 50% of the cost. the shower did not work very well either, the water temperature kept changing during the shower... however, as the location and price of the room are ok, and the breakfast is excellent, i could stay again (this was the 3rd visit). the internet should be included in the room, or cheaper. if you pay, it should be easier to use!

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Hans
Stockholm, Suecia
08/12/2011

4/5 Ver los detalles

Russel in december

X

Paul
Mayfield, Reino Unido
21/12/2011

5/5 Ver los detalles

The russell at christmas

A return visit to a perfectly pleasant grand dame of a hotel located in an ideal neighbourhood for exploring all london has to offer.

Lorraine
Dunston, Gateshead,, Reino Unido
27/11/2010

3/5 Ver los detalles

Hotel russell, russell square - 27th nov

My mother & i stayed here 27/28th nov. not a pleasant experience. could have been time of year, wedding party etc., but our twin room was substituted with 2 singles, no where near each other, so i complained. we got another 2 singles, next door to each other, very small and slightly drab. previous guests completed "questionnaire" propped up on my bed!!! room very noisey from street below. lounge area chaotic because of wedding party (very drunk). breakfast ok, but alot of food just "luke-warm" although staff very pleasant and helpful. to behonest for a 4* i expected better, and wont be returning here!

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Mary
Cork, Irlanda
28/10/2010

5/5 Ver los detalles

Excellent, would definitely return

We stayed at the russell recently, my daughter and myself. we made the reservations in september. i emailed the hotel to confirm and then wrote, with no reply. i contacted the hotel by telephone finally, and the staff told me they had no record of my reservation. i eventually spoke with the hotel reservations manager, who did indeed reassure me of the reservations. however, on arrival, i would have to say the hotel was everything we could have wanted and more. large room, beautiful bathroom, efficient staff, excellent food, superb location. concierge more than helpful getting us a taxi on departing. all good. would certainly return.

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Marie
Limerick, Irlanda
27/10/2010

4/5 Ver los detalles

Excellant hotel

Delighted with our stay nice friendly staff , very helpful concierge, great breakfast and child friendly, room clean and very spacious by london standards would love to stay again.

John
Balerno, Reino Unido
22/10/2010

4/5 Ver los detalles

Russell stay

Good location - rooms fine - could offer more accomodation for breakfast

Simon
London, Reino Unido
17/10/2010

4/5 Ver los detalles

Good value

We stayed at the russell because our friends were holding their wedding there. hotelsclick had the best price we could find but we weren't treated like inferior guests as you can be sometimes when booking indirectly at discount. room was nice if a bit small bathroom was also nice. hotel was comfortable and breakfast was also good. overall a big thumbs up.

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Beryl
Bridlington, Reino Unido
14/10/2010

4/5 Ver los detalles

Busy break

The russell is a very pleasant, but busy hotel. all the staff were friendly, expecially the young lady in the bar, who offered us guidance about food choices and recommended afternoon tea. it is a well place hotel for bars and restaurants and many attractions are within walking distance, expecially the excellent british museum. we were upgraded to an executive room which was very nice, modern, minimalist even, but lighting made reading and shaving difficult - too dim. i am impressed though as i have received a direct e-mail response to my feedback to the hotel.

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Libby
Avoca Beach, Australia
22/08/2010

4/5 Ver los detalles

Great location but lacking something special!

The location was ideal for us - easy to walk everywhere & a short walk to the tube & bus if needed. we originally booked a standard room but the mini bar fridge was not working & the room was small & stuffy so we upgraded to a superior room. this was a much better option & had a lovely view over russell square park. good breakfast & lovely foyer but reception staff were a bit hit & miss. we spent a total of 11 nights at the hotel over the course of a few weeks but there was no personal service (apart from the concierge) perhaps due to the size of the hotel. would probably look for another hotel on our next visit that offers more personalised service.

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Louise
Tetbury, Reino Unido
09/10/2010

4/5 Ver los detalles

Great location, great price

Third stay at the russell & it never disappoints. location is fantastic - easy walk to oxford st and covent garden. plenty of shops & restaurants near by. booked 2 twin rooms but ended up with 4 singles - didn't mind this option because it meant no bathroom queues! rooms were old-style (i.e. not refurbished but we saw those & they're very nice!)but still clean and comfortable with great bathrooms. breakfast was great - it was a busy sunday morning but there was plenty of choice and food was hot. had to request tea & toast but it was then delivered promptly. really don't think you can beat the russell for value - have stayed in the covent garden travelodge for roughly the same price & the russell wins hands down.

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Geoffrey
York, Reino Unido
01/10/2010

2/5 Ver los detalles

Donot ask for low floor-if you get one wear earplugs

We stayed fri to sun and requested low floor as my wife does not like enclosure of conventional lifts ie we use stairs. we got room 152. the noise from the massive hotel air conditioning plant in the quadrangle outside our window was sleep depriving and seriously impaired our hotel experience. extra flights of stairs would have been exercise and worth it for 2 good nights sleep. good location and some impressive architecture in some public rooms and exterior. good choice for and hearty breakfast.(please note that our inability to recommend this hotel is based on this stay alone for the reasons stated ie. noise and resultant sleep deprivation).

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Laurie
Pool-In-Wharfedale, Reino Unido
01/10/2010

4/5 Ver los detalles

Overnight at the russell hotel

Perfect location for my business meetings: close to tube, bus stops, restaurants, and green space at russell square.

Tina
Goudhurst, Reino Unido
24/09/2010

4/5 Ver los detalles

Comfortable beds

I got this hotel as a deal 6 months in advance and would not have wanted to have paid more. the rooms were clean and the beds comfortable but unfortunately we had a room that faced the massive fans in the couryard and this kept us awake at night. my mother had a front facing room which was fine if compact! the breakfast was ok - actually the scrambled egg was lovely but getting toast was a bit of an effort! make sure you eat in the main dining room not the add on room! all in all good hotel and very convenient to where we wanted to go.

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Brian
Hornsea, Reino Unido
24/09/2010

4/5 Ver los detalles

Short break

A very good hotel with easy access to public transport,both bus and tube. well trained staff and a comfortable feel to the hotel.

Celia
Nottingham, Reino Unido
04/09/2010

5/5 Ver los detalles

Hotel russell

Excellent hotal in every way

Elizabeth
Manchester, Reino Unido
04/09/2010

5/5 Ver los detalles

Great hotel

I have stayed here a few times and have always been very pleased with the service. the staff are friendly and polite. the rooms are clean and the location is great, there is a tube station just around the corner and it is within walking distance of euston station. continental breakfast is included however they have always served full english. would dfinately recommend this hotel and the price from hotelclick was such a bargain.

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Simonetta
Parma, Italia
23/08/2010

4/5 Ver los detalles

Hotel russell, londra

Proprio un buon albergo. ci torneremo.

Lorraine
Wigan, Reino Unido
26/08/2010

5/5 Ver los detalles

Russell hotel

Excellent location for getting out and about, good value for money. particular thanks to the concierge who looked after our bags prior to check in and pointed us in the right direction with a map.

Dan
Ashdod, Israel
24/08/2010

4/5 Ver los detalles

A pleasant stay

I arrived at the hotel towards 23:00 in the evening. i asked the receptionist to get a quiet room but the only rooms they had were facing russell square, which offers a great view but is also very noisy ( there were heavy construction works going on on that side of the road). i asked to change the room allocated for me. the hotel staff did their best but since there weren't ant other superior rooms in the quiet side of the hotel, they eventually upgraded me for one night to a junior suite, which was facing a quieter area. the next day i was moved to a different room, which was perfect for me: room 721. it's high and facing the internal yard of the hotel. no great views from that side but that's the ideal room for a light sleeper such as me. the room was very spacious, with a queen size double bed, a lounge and a bathroom. it has a safe and a minibar which you can use to store cheese, milk etc. the most important thing about that room was getting a good night sleep, which i certainly appreciate because i stay out all day shopping, going to theatre etc. the breakfast was good. not much different from the breakfast you'd get in any other superior hotels, but at least there weren't any unpleasant surprises either. the staff were very helpful and polite. i used the hotel's laundry service once. it was prompt and the shirts returned to me looked as if i'd just bought them! the most convenient feature of this hotel is its strategic location: spot on the russell square tube station. the piccadilly line connects you to all the interesting places in london in minutes, and also takes you straight to heathrow airport. i paid 135 gpb per night which is a bit higher than what i'd paid before in other hotels but it was worth the price. i will definitely return to this hotel.

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Janice
York, Reino Unido
26/08/2010

4/5 Ver los detalles

Excellent hotel great location

We stayed here for 2 nights 2 adults and 2 children and could not fault the hotel. rooms were lovely, buffet breakfast excellent but best of all was it was right next door to the underground, so did not have to carry the cases very far. it was only one stop from kings cross so easy to get where we needed could not fault this in any way other than if i was really picky the tv was not particularly good in the room but we were hardly in the room and had not gone to watch tv but to sight see. highly recommend.

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Antonello
Cagliari, Italia
23/08/2010

3/5 Ver los detalles

Vergogna

Sono veramente furente. e' stata la seconda volta che alloggiavo al russell. la prima nel 2008 è stata piu' che soddisfacente. ma questa volta è stata uno schifo. primo hanno prelevato la bellezza di 320 sterline dalla mia carta di credito, nonostante avessi già pagato da aprile e nonostante in camera non ci fosse alcunchè da consumare vista l'assenza del minibar. alle mie rimostranze hanno risposto(in inglese ovviamente giacchè non parlano italiano neanche a pagarli.. e questo sinceramente non è piu' accettabile visti i milioni di turisti italiani che visitano londra) che vi era stato un errore e avrebbero dovuto tenere provvisoriamente solo una cauzione di 50/100 pounds da restituire via banca al check out. adesso mi domando. e se non mi fossi cautelato con altra carta e cash e fossi stato un ragazzo con una carta prepagata caricata diciamo con 500 euro per una breve vacanza cosa avrei fatto? vacanze rovinate eccco. mai piu' al russell. ultima annotazione i soldi ancora non sono stati ricaricati nella carta.

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Patricia
Newtownstewart, Reino Unido
17/08/2010

4/5 Ver los detalles

Fantastic stay in russell

Great stay fantastic location

Fiona
Tonbridge, Reino Unido
13/08/2010

5/5 Ver los detalles

Very good central london option

Very good hotel in excellent location, close to tube and shopping. room was very clean and bathroom good size given the fact that london hotel rooms tend to be very small. just wish it had a gym - most hotels this size would have one. can get loud as windows aren't double glazed. not a problem for me but some people may want to bring ear plugs. would return again though.

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Joao
Jaboatao Guararapes - Pe, Brasil
10/08/2010

4/5 Ver los detalles

Great location

Really close to russel station, which has direct line to airport, st. pancras station and covent garden; close to british museum. the hotel is a charming old style building.

Helen
Glasgow, Reino Unido
29/07/2010

5/5 Ver los detalles

A weekend away.

Excellent value,staff very welcoming and friendly.room very comfortable although a tad hot,could not turn of heated towel rail in bathroom.easy axcess around london.plenty of eating places close at hand.all in all a great place to stay.will use this hotel again.

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Michael
Lowestoft, Reino Unido
30/07/2010

3/5 Ver los detalles

Weekend at the hotel russel

Recently stayed at the hotel which we had stayed before because of location rooms clean and tidy full english breakfast was appauling cold and the restaurant staff were so slow waited ten mins for a pot of tea then a nother 7 mins for the milk services was very poor on both days and to pay £19.50 per day for breakfast your are better of going to mcdonalds for a mcmuffin food was terrible

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Patricia
Sibford Ferris, Reino Unido
31/07/2010

5/5 Ver los detalles

Girly weekend

I had booked 2 twin rooms, but on arrival there were none left. however, the duty manager was very helpful & polite & offered us a free round of drinks as well as a room upgrade. the rooms were superb, clean & tidy. would definitely stay again & recommend to friends/family. only criticism was no biscuits in room to go with tea & coffee.

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Kathleen
Dunfermline, Fife, Reino Unido
03/07/2010

4/5 Ver los detalles

Beautiful hotel

The hotel was beautiful unfortunately the first room they gave us the air conditioning was not working, but after a phone call the receptionist asked us to leave our bags and first thing the next morning we would be moved while we were out sightseeing, all staff very helpful, breakfasts were wonderful.

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Ruth
Bristol, Reino Unido
10/07/2010

4/5 Ver los detalles

Weekend at the russell hotel

Excellent room and service at a great price for central london. room was clean, bathroom large and it was also very quiet despite its location. rate included continental breakfast but it is all one big buffet so you could have cooked if you preferred at no extra charge.

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Margaret
East Cowes, Reino Unido
07/07/2010

4/5 Ver los detalles

My review

The room was adequate and would have been a lot more comfortable had the weather not been so hot. however, i somehow missed out on breakfast - i understood that 'my colleage will bring you coffee or tea, and toast' but i never got the toast. i did not want a full english breakfast, nor did i want sugary pastries, and was happy to pay for a 'cold buffet' breakfast and just have toast. i could feel my blood sugar going down so went along the road and bought some breakfast in a shop and had an extremely expensive cup of coffee in the hotel restaurant.

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Rebecca
Lincoln, Reino Unido
03/07/2010

5/5 Ver los detalles

Hotel russell

Excellent- would recommend

Vladimir
Ljubljana, Eslovenia
17/06/2010

3/5 Ver los detalles

No care for regular customers

I could repeat the title and i reported it in the hotel questionnary to managing director. i am coming regularly to this hotel - because of its good location and of quite good services, but i got - this time - probably the smallest room in hotel. they should respect the regular customers, who are coming for 5 or 6 days (i was - this time - for 6 nights) - not for one or two only!!!! i paid the standard room through your agency - it is true - but the price was not very low - and i should deserve, i think, an upgrading after several visits.

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Giuseppe
Napoli, Italia
16/06/2010

3/5 Ver los detalles

Londra

Prezzo qualita'lascia un po'a desiderare

Sharon
Wolverhampton, Reino Unido
11/06/2010

4/5 Ver los detalles

Weekend break

This was my third year to see the trooping of the colour and i stayed at the neighbouring hotel president on the last two occassions but decided to try the hotel russell this year as it looked very imposing from the outside .i was not disapointed as the interior was just as impressive and the service was excellent . i would recommend the hotel to anyone staying in london for a theatre weekend as it is in walking distance to the west end and also the tube station is just behind the hotel so travellingaround couldnt be easier.. will definately return again.

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Peter
Sheffield, Reino Unido
26/05/2010

2/5 Ver los detalles

Peter herbert

Disappointing reception desk with 3 receptionists all dealing with the same guest while other guests waited in a growing queue. rooms are tiny and mine was on the 8th floor but the lifts only went to the 7th! the staircase from the 7th floor to the 8th was narrow and very awkward to negotiate with any luggage.

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Russell
Swindon, Reino Unido
28/05/2010

4/5 Ver los detalles

Over night

The over view of the room was nice. i up graded at check in and was glad i did. although, the room was in need of some due care and attention in the very near future once i started to look at it more, having said that, you could argue that i'm being picky??

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Gemma
Kilmacthomas, Co. Waterford, Irlanda
07/05/2010

4/5 Ver los detalles

Great hotel, great location

Great location, right on the picadilly line and only a couple of stops from covent gardens/leicester square. hotel was very clean and rooms were spacious. we were lucky to be in one of the refurbished rooms which were of a very high standard. would definately stay here again and book through hotelsclick.com as they were the cheapest by far

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Angela
Leicestershire, Reino Unido
10/04/2010

4/5 Ver los detalles

Theatre break

Hi we arrived at 10am, knew we could not check in straight away, but 'uncle bernard' looked after our cases. 6 of us went to see sister act matinee and then came back at 6.15pm, only to be told that one of the three rooms was not ready, when at 10am were told they would be rady by 2.30pm. (minor blip, but we only had a 30 minute turnround before going out again) rooms big enough, but in need of refurbishment especially tv's. hotel fantastically located for walking to key areas like oxford street, theatre land, london eye and covent garden. (good job) as the picadilly line was closed on the sunday. hotel well organised for a lot of weekend visitors at breakfast time, using more than the main dining room. good choice of food available. this is a great looking hotel in a good location and certainly warrants it 4* standard. would definitely recommend to friends.

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Nick
Dorchester Dorset, Reino Unido
05/04/2010

5/5 Ver los detalles

Excellent hotel

4th time we have stayed here over the years, some rooms tiny other quite spacious, room 228 a nice size for london, good breakfast, staff polite and particular, hotel clean and maid service excellent. prices in the hotel bar abit steep (but again it is london) overall great value for money,

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Christopher
Glasgow, Reino Unido
03/04/2010

5/5 Ver los detalles

Russell hotel london

Second visit in a year at the russell and enjoyed our stay just as much. very central for theatres and shopping and lovely traditional building. rooms are a good size and standard compared to most london hotels of similar or greater price.

Adrian
Great Ayton, Reino Unido
02/04/2010

5/5 Ver los detalles

Staying at the hotel russell

Great location and excellent staff. breakfast was really good and reception staff helpful. our friends were given a poor room on the 8th floor and were upgraded for a small fee. double beds are a little small but the junior suite was nice. would go again.

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Shirley
Naas, Irlanda
27/03/2010

5/5 Ver los detalles

Great place to stay

Had a lovely stay at this hotel. staff were extremely friendly and efficent.room was nice, probably nearly due for a fresh coat of paint but it was spotlessly clean and thats more important in my opinion. most comfortable hotel beds we've ever slept in. great breakfast. super location right next tube station. would definately stay here again.

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Paul
Maldon, Reino Unido
27/03/2010

5/5 Ver los detalles

Weekend away

Can,t fault anything about the hotel. we only used it as a base while went to the theatre, and then clubbing. check in was good as was the room, room service and the breakfast, would without a doubt use this hotel again

Sandro
Cagliari , Italia
09/03/2010

4/5 Ver los detalles

Abbiamo chiesto le pantofole di cortesia alla reception il primo giorno di soggiorno e non sono mai arrivate in camera nonostante le rassicurazioni. in bagno già dal secondo giorno sono finiti i fazzolettini di carta nel dispenser e non sono stati reintegrati nonostante richiesta. hotel posizione strategica, vicinanza metro e tutto raggiungibile con estrema facilità. colazione con scarsa scelta nel settore "dolce", completa nel "salato".

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Christopher
Orsett,Essex, Reino Unido
05/03/2010

3/5 Ver los detalles

Where not to stay in london.

Overcrowded lack of staff at busiest times. dinner very average not worth £38 per head. breakfast was chaos. no staff on site bar used all available tables cluttered with dirty dishes coffee cold milk sour orange juice finished when one member of staff came into the room not to serve but to get something for the cnference next door she was told of the situation by other guests who were also fed up and her response was "well what do you expect me to do about it" after reporting the situation to the hotel the siyuation did not change and no member of staff came in to the room during my entire stay for breakfast. guests came in and then left as there was no service and little of anything to be had. frankly i find this totally unacceptable especially from a so called 4 star hotel and the price they charge. i have e mailed the hotel direct but as of now have not received any response. the hotel was so busy with a conference that ordinary guests seem to be ignored.

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Angela
Bedfordshire, Reino Unido
21/02/2010

5/5 Ver los detalles

The russell hotel

I cannot believe the value that we got for this beautiful hotel. i would definately stay there again and would recommend it for business and pleasure. n.b. your voucher stated continental breakfast but there was no diferentiation and the price included full english.

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David
Leicester, Reino Unido
19/02/2010

4/5 Ver los detalles

Convenient and comfortable, but a bit a bit past its best

We stayed at the russell for a long weekend break. its convenient location meant that most of the places we wanted to visit were within walking distance. we got a good deal through hotelsclick, made better by a cheap upgrade to a suite offered by the hotel. the hotel has a faded gentility charm. the rooms have been refurbished in a very modern style that is a little out of keeping. but they are clean and comfortable. breakfast is a bit of a scrum, but the food is ok. with so many decent restaurants within walking distance, we didn't eat in the hotel.

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Laurie
Pool-In-Wharfedale, Reino Unido
17/02/2010

5/5 Ver los detalles

Location, convenience, nice rooms

Another great stay at the russell hotel!

Peter
Knaresborough, Reino Unido
12/02/2010

5/5 Ver los detalles

Hotel 3 night stay and shows

Stayed here weekend of 12th feb.2010. 1st room allocated looked onto the back of the hotel and the single glazed sash window was stuffed at the top with tissue to stop noice etc. reported to reception but nothing was done. came back that night at midnight complained and upgraded to 7th floor junior suite which was excellent. buffet breakfast was busy and had to queue as valentine weekend however the food was excellent. really central for the west end shows and able to walk to everything. tube at russell square about hundred yards away. also easy access walking to all central rail stations.

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Caroline
Wilden, Reino Unido
02/02/2010

5/5 Ver los detalles

Hotel russell

Some confusion at reception as we arrived separately however from then on everything was excellent comfortable and convenient room wonderful staircase and restaurant great choice at breakfast very pleased to be able to leave our luggage for a few hours after checking out

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Michael
Leicerter, Reino Unido
30/01/2010

4/5 Ver los detalles

Hotel review

Very pleased with the overall experience. rooms very nice, staff friendly and helpful and breakfast great

Teresa
Cardiff, Reino Unido
22/01/2010

5/5 Ver los detalles

London calling!

Hotel russell - great location and friendly staff.  spent extra on the superior twin room which was worth it for the view of the park and super big, comfy beds. fair price for services and location offered in central london. only complaint - no bath robes but good sized towels!

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Paul
Sutton Coldfield, Reino Unido
15/01/2010

4/5 Ver los detalles

Tired russell hotel

This hotel was probably once very grand & beautiful, but now the decor is tired & it is in need of a make over! location was ideal, room was average & the breakfast was poor. there was chaos at breakfast & we got bored of cold toast & queues! probably wouldn't stop at this hotel again

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Eva
Skene, Suecia
07/01/2010

4/5 Ver los detalles

First time at russell

The hotel is very near to both the tube and the bus which is good. it really is a very nice hotel even if the walls should have needed a little paint and other small things i could have expected because it was a four star hotel.but i think people should try it because it worth it. first day we were cold before we understood that we could put the heating on ourselfs. there were no book in the room which said what time the breakfast was etc. which would have been handy sometimes.

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Ayumu
Osaka, Japón
08/01/2010

5/5 Ver los detalles

Family stay 4days,

Very good and want to stay again.

Federico
Melissano (Le), Italia
30/12/2009

5/5 Ver los detalles

Soggiorno di capodanno a londra

Al russell abbiamo soggiornato dal 30.12.09 al 03.01.10ottimo hotel,sono rimasto piacevolmente colpito sia dalla struttura (molto imponente,stile vittoriano),sia dal servizio.la camera matrimoniale abbastanza grande,con bagno e vasca,ma senza bidet(gli inglesi non lo usano)e sempre pulita,e'fornita anche di ferro da stiro e bollitore x tea.colazione abbondante continentale ed inglese.personale molto cortese e disponibile. ottima posizione a circa 300 metri dal british museum e da oxford streer ed a 20 metri dalla fermata metro!ideale per continui spostamenti...ottimo.

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Sean
Corby, Reino Unido
31/12/2009

5/5 Ver los detalles

Great holiday

Very good hotel ex location room clean hotel clean very good breakfast cannot fault hotel thanks for stay very enjoyeble.

Beryl
Accrington, Reino Unido
28/12/2009

5/5 Ver los detalles

Xmas break

A nice hotel in an excellent location, being within walking distance of euston station and the west end. the room was rather small, but nicely furnished and clean with everything in working order. staff were helpful and freindly.

Lucia
Villa San Giovanni In Tuscia, Italia
19/12/2009

5/5 Ver los detalles

Sempre bellissimo!!

Sempre bellissimo soggiornare al russell. posizione ottima a due passi dall'omonina fermata metro e dal british museum. questa volta la camera era più piccola e vecchio stile però rispetto a quella che avevo la volta precedente. colazione abbondante e di ottima qualità. ambiente tranquillo e silenzioso. ottimo rapporto qualità prezzo. davvero un bel soggiorno anche se breve.

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Victoria
Sunderland, Reino Unido
11/12/2009

5/5 Ver los detalles

Thumbs up

Excellent. we upgraded our room for a very reasonable price

Dave
Sheffield, Reino Unido
26/11/2009

5/5 Ver los detalles

Russell hotel review

Excellent hotel. breakfast was one of the best i have had in a london hotel. nothing to dislike.

Jane
Newcastle Upon Tyne, Reino Unido
26/11/2009

5/5 Ver los detalles

Russell hotel

Room lovely overlooking the suare but a bit chilly and i couldn't get the heating to work

Allan
Chester, Reino Unido
23/11/2009

5/5 Ver los detalles

Very satisfied customer

I have stayed at the hotel russell before and on each visit i have been very impressed by the hotel. it is well situated for access to the british museum and university of london as well as the bma headquarters. the hotel offers quiet well organised accommodation and all the facilities that i require for a short stay in london. in addition, the buffet breakfast is the best i have had in a london hotel!

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Andrea
Bologna, Italia
14/11/2009

4/5 Ver los detalles

Soggiorno al russel

Soggiorno breve, l'hotel è situato in posizione comoda..la camera però risultava rumorosa.

Alex
Cumbernauld, Reino Unido
14/11/2009

5/5 Ver los detalles

November stay

A beautiful,grande building,must rank along side any of london's many architectural delights. the main entrance is a sight to behold, all marble and sweeping staircase seemingly unchanged since its victorian heyday. our room was spacious, airy and spotlessly clean. however like many grande old dames the russell is in need of a face lift,the lack of double glazing made the almost constant flow of emergency service vehicles seem like they were shortcutting through our room. some of the facilities didnt work and the lack of storage space would have made a long stay a bit tricky. the staff at the russel were a pleasure to deal with, they were friendly and helpful,from the reception staff to the concierge and all dining staff we were treated with courtesy and warmth.

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Michael
Vaddo, Suecia
02/11/2009

5/5 Ver los detalles

Great place to stay

The russell is fun with it's wonderful marble walls and staircase. breakfast is a treat as is the tempus bar for a drink. everything is competively priced and the staff are very friendly and effective. upgrade at check in is strongly recommended.

Anne-marie
Sheffield, Albania
24/10/2009

5/5 Ver los detalles

My room upgrade

I often stay at the hotel russell. i find it reasonably priced, very central, well maintained (non of the faded grandeur of similar hotels)friendly but always professional and i enjoy the breakfast. last time i stayed (mid october) i arrived very late after a long day working and they kindly upgraded me to a suite instead of a single room as they were so full. blissful nights sleep...a big thank you to the russell hotel

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Paulo
Paris, Francia
09/09/2009

4/5 Ver los detalles

A good stay

Good hotel,nice staff, good location in london and good rates

Michael
Christchurch, Reino Unido
02/09/2009

4/5 Ver los detalles

Business stay

Ideal overnight stay but at the price paid rather than the rack rate!

Pauline
Lincoln, Reino Unido
29/08/2009

5/5 Ver los detalles

Anniversary celebration

We found this hotel excellent, clean, friendly staff, continental breakfast excellent. we found the prices of the meals to eat in very expensive, but there were plenty of places to eat within walking distance, quite good prices.location for tube station only round corner. fantastic marbel staircase. would go again.

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James
Glasgow, Reino Unido
17/08/2009

5/5 Ver los detalles

Recommended !!!

Room clean. very good choice at breakfast. 15 minute walk from theatres. 2 minute walk to subway. will use hotel again.

Lucia
Mertzig, Luxemburgo
27/08/2009

5/5 Ver los detalles

Sejour

Tres beau hotel tres propre bien situe

Diane
Swansea, Reino Unido
26/08/2009

5/5 Ver los detalles

2 night stay

Excellent location with the tube line less than a minute away. staff were friendly and very helpful. the hotel itself was very grand and spacious.

Dror
Ramat Gan, Israel
17/08/2009

5/5 Ver los detalles

Russell

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Bethany
Skudeneshavn, Noruega
14/08/2009

4/5 Ver los detalles

Very nice!

The hotel was very nice. i really didn't know what to expect after reading all the reviews, but i would recommend this hotel to others. i've been to many hotels in london. if your looking for a nice location with a clean hotel and good breakfast, this one works. the service was good too.

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Patrick
Antwerp, Bélgica
10/08/2009

4/5 Ver los detalles

Our stay was ok

Alistair
Grimsby, Reino Unido
11/08/2009

3/5 Ver los detalles

Disappointed

Having stayed here 2 wks ago we were looking forward to our return. we stayed in a standard room last time and it was very good. we were offered an upgrade for £20 a night and took up the offer. what a disappointment the room was. the room was decorated in contemporary style but overall it looked 'tired'. tv wasnt working properly - it was reported to reception but nothing was done about it. the bathroom was small and poor - cracked times, a sink where i couldnt get any hot water out of the tap, a shower with no shelf to put soap etc on., too close to the outside lift (noise). we had a bar snack and the chips were cold on arrival - they were replaced after a 10 min wait. overall a very disappointing stay - i certainly wouldn't upgrade there again.

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Tuula
Turku, Finlandia
03/08/2009

5/5 Ver los detalles

Holiday at hotel russell - 7 nights

Had a holiday trip with my nephew and family friends in london. we got a nicely renovated twin room on 4th floor. but our friends (3) got the old, not renovated room. i might have not been too happy with the old room (with that price). nice to have the shampoo and shower gels on bathroom and big towels. liked the tea, coffee and small bisquites too with the possibulity to have a cup of hot tea/coffee on your own room. also used the frizzer to store some sandwiches and cold soft drinks. seafty box was also usefull and felt ok to let passports and rest of the money there. no need/feel to carry everything with you all the days. good breakfast bufee and nice staff on housekeeping and breakfast. perhaps missing only some cheese on breakfast as we are from scandinavia. hotel is located on nice bloomsburry area, around the corner of russell square tube station. easy access to the heathrow airport with one tube line. easy to walk to main buss stops and some sights, like british museum and theathers. would stay again.

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Brian
Benfleet, Reino Unido
07/08/2009

5/5 Ver los detalles

Great getaway

Extremely convenient for the west end (one/two stops on the tube), opposite a pleasant park and convenient for the british museum. re-vamped brunswick shopping and eating is great; my wife loved it (my wallet didn't). when we want to get away we'll come back to the russell; friendly staff, beautiful building, good food.

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Bjørg palma
Sandnes, Noruega
03/08/2009

4/5 Ver los detalles

London

We have a nice trip to london

Gaetano
Crotone, Italia
28/07/2009

3/5 Ver los detalles

Hotel russel londra

Buono il prezzo, ottima la posizione, vicinissimo alla fermata metrò, passano anche molte linee autobus. la pulizia delle camere lascia a desiderare, anche la dotazione ed il cambio degli asciugamano. al chek in abbiamo trovato una ragazza che non parlava italiano ed era anche scortese.

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Vladimir
Ljubljana, Eslovenia
24/07/2009

5/5 Ver los detalles

Very pleasant stay

I had small, but nice single room on the forth floor with beautiful view of russel gardens. i had all facilities in the room: tv, hair-dryer, tea/coffee, safe,fridge etc. the room and bathroom were very clean. the first day i had problems with the in-room safe, which couldn't be unlocked. i had to wait for some time the man to come and replace the safe for another one. such hotel should have 24 hour service for such cases. however, the young indian duty manager was very kind to open the safe.

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Anne
Newry, Reino Unido
17/07/2009

5/5 Ver los detalles

Great hotel

Very friendly hotel with lovely staff. felt very safe in this hotel as i was on my own on business. great location and would certainly recommend.

Susanne
Burntwood, Reino Unido
11/07/2009

5/5 Ver los detalles

Great location

A great hotel that offers extremely comfortable rooms containing everything you need. the breakfast was absolutely delicious with a constant supply of food being displayed.

Cathy
St Saviour, Jersey, Reino Unido
04/07/2009

5/5 Ver los detalles

Good vlaue for money @ russell

We stayed one night at the russell and it was practically next door to the tube station which was great. we found the size of room on the small side as we like a bit of space but it was spotlessly clean and comfortable in evey other way. the tv was fuzzy but we were not in the room very long at all so it didnt bother us really although still annoying. breakfast was included in our room price and was sufficient.

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Nora
Umea, Suecia
01/07/2009

5/5 Ver los detalles

Worth staying at russell's

worth staying in this hotel and if one books online the price is absolutely reasonable.

Ronald
Edinburgh, Reino Unido
27/06/2009

4/5 Ver los detalles

Weekend break

Ideal location for london. close to a variety of restuarants and tube stations.

Karen
Leeds, Reino Unido
01/06/2009

5/5 Ver los detalles

Russell review

As always an excellent stay and excellent service all round - this includes the russell hotel and hotelsclick.com.

Roberta
Roma, Italia
30/05/2009

5/5 Ver los detalles

Hotel russell grande fascino

Aveva già soggiornato in questo hotel mio marito nel '91, e ne era rimasto soddisfatto, abbiamo voluto riprovare questa volta insieme, e non sono state tradite le nostre aspettative. edificio di grande fascino, in posizione centrale, la stazione della metro dietro l'angolo è veramente comoda, inoltre la stazione e della linea piccadilly, diciamo la principale. anche per a/r dall'aereoporto di hetrow non c'e bisogno di cambiare treno. per quanto riguarda la camera, una standard, non grandissima ma con un bagno comodo pulito e funzionale, la colazione con un'ottima varietà, abbiamo solo trovato un giorno un pò di fila per entrare nella sala, ma tutto risolto in pochi minuti. per quanto riguarda l'accoglienza ed i camerieri, nulla da eccepire. quindi lo condiglio a tutti da tornarci.

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Martin
Holte, Alemania
07/05/2009

4/5 Ver los detalles

London with children

Perfect hotel for exploring london. easy access via metro and buses just outside the door. picadilly line direct to heathrow.

Dror
Ramat Gan, Israel
02/05/2009

5/5 Ver los detalles

Good stay

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Wendy
Margate, Reino Unido
19/04/2009

5/5 Ver los detalles

Russell hotel, russell square. london.

This is the first time we had booked a hotel through a third party, rather than going direct, and to be honest i was somewhat dubious about using an italian company i had never heard to book a uk stay. especially fears about giving credit card details over etc i have to say though that those fears were unfounded. even with two days notice, hotelsclick.cm delivered on their promise, and at a price far cheaper that what the hotel would offer direct. a big thankyou from us.a++++++

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Natalie
Nicosia, Chipre
06/04/2009

3/5 Ver los detalles

Russell hotel in london

Pros: nice hotel, great location overlooking the park, a bit expensive but that's london for you. cons: single room are tiny, i had a bigger one in the dorm, but u don't see it during the booking, as the pictures on the site shows standard rooms with loads of space. very annoying. first i was placed in the room that wasn't cleaned, had half finished cup of coffee on the table and undone bed.

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Fleur
Moate, Westmeath, Irlanda
19/02/2009

4/5 Ver los detalles

Hotel russell

The hotel is perfectly situated for a sightseeing and/or shopping trip to london being only a short walk from covent garden, leicester square and oxford street. and with the tube stop just around the corner, everywhere is easily accessible and there's a direct link to heathrow. the rooms are pleasant and comfortable, the staff are friendly and helpful and the breakfast is enough to last you til evening! highly recommended.

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John
Blackpool, Reino Unido
18/02/2009

4/5 Ver los detalles

Tea at the ritz

Excellent stay, 10 - 15 mins walk from euston station, tube station around corner of hotel, we walked to leicester square, theatreland and hamleys toy store,

Robert
Harleysville, Estados Unidos De América
08/02/2009

4/5 Ver los detalles

Russell hotel sadly declining

I have stayed at this hotel for probably 5-6 times over six years, for periods of 4-7 days at a time, while it has been owned by different companies. the location is great, the rooms are quiet and comfortable (although dimly lit, as is the custom these days). the rooms are a bit small; just large enough perhaps. each stay, the service at breakfast has declined - not the food, which is great, just the service. this stay i had to complain to the hotel manager, who seemed to think i was complaining about one particular day, and he responded that they had had staff shortages that morning. well, perhaps, but it was more than one day's problems. salt and pepper have gone completely missing from tables, and are sometimes available on the food line, sometimes not. (you have to go behind the serving line to find a bowl of salt or a three-foot pepper grinder then.) one day i had to wait 15 minutes for tea, 25 for toast (when it arrived i had finished eating). a teacup with tea in it was removed while i went for food. sugar bowls on the tables in many cases have no white sugar, just alternatives, and the best way to get white sugar is to swap with a table which has some (you can't necessairly bring some from the bowl in your room, as my room had the same problem as the breakfast room.) it is difficult to converse with wait staff as they speak very poor english, and the best way to get someone to acknowledge your problem is to stand up and try to block their way as they move with their heads down to avoid eye contact. there is more emphasis on removing used dishes than bringing people things. i will be looking stongly at the other hotels within a block or so for my next visit as i hate to start my day upset. if you can overlook the service problems, this hotel is still a great choice.

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Wanda
Widnes, Reino Unido
12/02/2009

5/5 Ver los detalles

Hotel russell

Very clean room,wide variety of foods on offer at breakfast ,efficient friendly staff. there a fire alarm during our stay which was dealt with quickly and efficiently.

Dariusz
Ryde, Polonia
22/01/2009

5/5 Ver los detalles

Satisfying really

Good hotel, clean room, very good breakfast, maybe a bit too cold in the room, and whatever you do with air condition it's stil cold. the best to switch the tihng off. price is high, but at the end of the day it is a four star hotel in excellent localisation. i will stay again.

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Nadine
Haarlem, Países Bajos
17/01/2009

2/5 Ver los detalles

Little value for money

Booked a single room for two nights in this pricy 4**** hotel. room 359 seemed relatively quiet (facing the ventilator/generator garden in between the hotel buildings), but wasn't. it was situated next to the stairs and hallway doors. there was a gap between the door and the floor, so i could understand every single word of every conversation in the hallway. very noisy. when i entered the hotel later that evening, there was no one at the reception desk. anyone can get into the hotel at night without being seen, so there is only one (hopefully locked) room door between guests and the streets. they warn the guests with a sign to bolt their doors. at night people came back from the city and didn't keep their conversations low, so those woke me up, even though i had earplugs in. the shower the next morning was barely lukewarm. not a great way to start your day... so i asked the receptionist for a solution for both. they offered me another single room, i packed my things and they would put my lugguage in another room when it was cleaned. a couple of hours later i came back and when i entered the new room, it was one facing a noisy street, and someone had been smoking in there. i told the receptionist about the smoke and they were shocked: it's a smoke free hotel and guests are fined in case of smoking. they transferred me to another room at the sixth floor: 635, facing russell square. it had a larger bed and was a small upgrade to the room i had before. the shower was warm the next morning. i didn't pay anything extra. the noise outside was less, and the hallway was more quiet.

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Jacques
Nimy, Bélgica
27/12/2008

5/5 Ver los detalles

Super soldes à londres

Nous avons profité des soldes de décembre pour séjourner à londres. nous avons bénéficié de 2 singles sans supplément de prix à la place d'une twin. les chambres sont de grandeur moyenne mais propres et bien équipées. l'hôtel est bien situé. les arrêts des différents bus pour accéder à oxford street et regent street ainsi qu'aux différents monuments sont très proches ainsi que le métro. accessible facilement également de la gare st pancras grâce au métro situé dans la gare. nous avons obtenu tous les renseignements nécessaires à nos déplacements auprès des concierges hyper sympas et très compétents. nous reviendrons volontiers dans cet hôtel.

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Victoria
Ocean Grove, Australia
05/01/2009

4/5 Ver los detalles

London visit

We had a great time visiting london. the hotel was very central to the underground and bus services to all parts of london. the room was very comfortable, clean but a bit noisy for my liking. the service was attententive, the breakfasts were excellent.

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Bohdan
Prague, República Checa
07/01/2009

5/5 Ver los detalles

Good place to stay in london

Russell hotel is a good place to stay in london.

Dror
Ramat Gan, Israel
28/12/2008

4/5 Ver los detalles

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Melissa
Leicestershire, Reino Unido
03/01/2009

5/5 Ver los detalles

A london break to remember

Very accomodating stay from start to finish.rooms were clean tidy and cosy and beds were so comfortable.hotel supplied a magnificent breakfast with a1 varied choice and staff willing to assist at every opportunity.hotel was easy to find and just a short taxi,bus or tube ride away from anywhere.all in all a very pleasant stay and i wouldnt hesitate to stay again in the near future.

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Romeo
Bergschenhoek, Países Bajos
29/12/2008

4/5 Ver los detalles

Holliday

We, family with two kids 10 and thirteen, were on holiday and some shopping. but is was the wrong period, london was to crowded.

Hans
Upplands Vasby, Suecia
12/12/2008

5/5 Ver los detalles

My first stay at russell

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Cécile
Bristol, Reino Unido
19/12/2008

4/5 Ver los detalles

Excellent

Great location friendly staff clean excellent value for money great breakfast inc scrambled eggs best ever

Christine
West Hallam, Reino Unido
20/12/2008

5/5 Ver los detalles

Excellent hotel

The staff were very pleasant, polite and efficient. the room and breakfast were good value at current london prices. very quiet at night.

Paula
Ennis Co. Clare, Irlanda
12/12/2008

5/5 Ver los detalles

Great stay!

Don't know why there were so many bad reviews i would be very fussy and not the easiest pleased, but this hotel ticked all the boxes. rooms were nicely renovated if a bit small. staff were excellent nothing was a problem. would definitely recommend this hotel. also excellent location. great italian restaurant just 5 mins walk up the road.

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Anne-marie
Sheffield, Albania
13/12/2008

5/5 Ver los detalles

The russell at christmas

Lovely hotel, great location, great price

Henry
Invergordon, Reino Unido
10/12/2008

5/5 Ver los detalles

December 10th to 13th 2008

The room was a little on the small side but big enough for us as we did not spend much time other than sleeping in the room. the first impression is really good and the room was very tidy.

Neil
Weston Super Mare, Reino Unido
29/11/2008

3/5 Ver los detalles

Hotel russell

We have stayed in this hotel before and the rooms have been very good. on this occassion the room provided was well below par and not of 4* standard.

John
Kesgrave, Reino Unido
06/12/2008

4/5 Ver los detalles

Russell hotel

Liked the hotel, location ideal and breakfast was nice. down side was not enough hot water.

Matt
Durham, Reino Unido
03/12/2008

5/5 Ver los detalles

Great hotel

Fabulous building, and ideally situated one short tube stop from both kings cross railstation. it is within walking distance of oxford street and the british museum. my single room was generously appointed with a bathroom almost the same size as the bedroom - very rare to find in britain! the breakfast was superb within a stunning room decorated with marble throughout and chandeliers - fit for royalty! my only advice is that if you are sensitive to street noise /police sirens through the night etc, you should choose a room to the back of the property (not overlooking the park) otherwise - my first chocie for london!

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Colin
Gatley , Reino Unido
28/11/2008

5/5 Ver los detalles

Russell hotel nov 2008

Everything was fine, the staff gave me the offer to swap my booking for two singles at no extra charge ,when i booked a twin. i was happy to accept the offer as i didn't fancy my the thought of mate snoring all night!

Lesley
Great Yarmouth, Reino Unido
25/11/2008

4/5 Ver los detalles

Opinions

I thought i had booked for jury of russel street but i had mixed up the booking but after we found the correct hotel i (we) were very impressed and will use it again when staying in london.

Kate
Bracknel, Reino Unido
22/11/2008

4/5 Ver los detalles

Fairly happy stay

Hotel was really good- rooms were lovely and clean, and the breakfast was yummy. did find rooms were very noisy i.e. outside street noise. also unhappy that our 4 twin rooms got turned into 8 single rooms which were dotted all over the hotel. hotel bar was also very expensive!

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Anne-marie
Sheffield, Albania
21/11/2008

5/5 Ver los detalles

November weekend @ the hotel russell

A very pleasurable stay at the hotel russell. the reception/lobby area still holds that element of elegance & grandeur; the twinking lights of the christmas tree & decorated staircase were a welcome sight on arrival. my single room had a lovely large, clean ensuite. i was provided with a softer pillow and an additonal sheet, with no fuss, on request. saturday breakfast at 9.30am was extremely busy but sunday breakfast at 8.00am was quiet & peaceful. i was impressed by the genuine, friendly manner of the manager at breakfast-time. both days (busy or quiet period) he displayed the same cheerful, efficient manner which was apparent in his communication with his staff as well as the customers. i have rebooked for december.

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Michael
Vaddo, Suecia
14/11/2008

5/5 Ver los detalles

Upgrade your basic room!!

I love staying here. great price and great hotel! i have stayed here 6 times in the last year- tried others but this is the most pleasant. however single rooms are a bit pokey so upgrade at reception for £20/n. a classic london hotel from the empire period.

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Kim
Northants, Reino Unido
15/11/2008

4/5 Ver los detalles

Grand entrance

Beautiful grand old hotel. location perfect.breakfast very good.staff very friendly.the room was extremley small for a 4 star hotel, the bathroom was nearly as big as the main room.room decor in need of tlc.overall i would recommend and would stay again.

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Susan
Aust, Bristol, Reino Unido
04/11/2008

4/5 Ver los detalles

One night at hotel russell

I find this hotel very good value for money. a lovely building with good amenities and friendly staff. i have stayed here several times, and it never disappoints. whilst single rooms are small, they offer everything you need for a pleasant stay. whilst i would recommend it to anyone, i feel it is more suited to business people and adult visitors to the city than as a place for young families.

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Susan
Mount Stuart, Australia
10/09/2008

4/5 Ver los detalles

Fantastic location

The russell is a wonderful relic of the victorian era, and as such it has some quaint features which are less than state-of-the-art. however, the rooms, though small, are comfortable and well-equipped; elevators are far too small; bathrooms can be roomy to tight according to where they are in the hotel, but they are always clean and more than adequate. the best feature by far, for this reviewer at least, is the fantastic location: within easy walking distance of the theatre district, right in the middle of the museum district, very close to the piccadilly tube line and on several handy bus routes. nearby are a number of restaurants, coffee shops, supermarkets. it really could not be more convenient. desk staff are efficient and courteous and the concierge is a treasure: he knows everything about london that there is to know. breakfast is in a sumptuous dining room, straight out of the victorian era, but the food is excellent both in quality and choice.

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Anne
County Clare, Irlanda
18/10/2008

4/5 Ver los detalles

Over for arsenal match

Massive hotel very impressive reception area. quality materials throughout. continental breakfast was served in the bar but we had to queue with dining room guests in the corridor and wait to be called causing crazy delays.there were not enough tables in the bar and we had to ask for milk jam and toast as these were not readily available.in our opinion breakfast could be managed way more efficiently.

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Milena
Milano, Italia
17/10/2008

3/5 Ver los detalles

Delusione

Posizione centrale e comoda per raggiungere, con metro e bus, o a piedi, musei e altri luoghi di interesse turistico; le camere sono però molto piccole, e così i bagni; nell'insieme offre servizi standard di livello medio, ma inferiore a quanto ci si aspetti da un hotel "storico" e a quattro stelle; rispetto ad anni fa è divenuto un albergo anonimo e affollato.

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Willem
Oegstgeest, Países Bajos
10/10/2008

5/5 Ver los detalles

Ok

Johan
Stranda, Noruega
04/10/2008

5/5 Ver los detalles

Overall great

Very nice and helpful staff, rooms clean and bright with good size.

Zbigniew
Plano, Estados Unidos De América
07/09/2008

5/5 Ver los detalles

Glimpse of london

The hotel is great. large and well equipped room. very clean. location is great - very close to the center (walking distance). service and breakfast are exeptional.

Erricos
Limassol, Chipre
26/09/2008

5/5 Ver los detalles

Good location

The hotel is very nice and in an excellent location. the rooms are average, but quite clean. the breakfast is good. i have stayed 3 times there and did not regret it. the only problem i can find is that the windows are single glaze and if facing the main road then it is too noisy. the inward rooms might get noisy from the air conditions. otherwise everything is quite good.

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Antony
Heelands, Reino Unido
21/09/2008

4/5 Ver los detalles

Summary of views

A pleasant stay. some of the finer points could be attended to e.g. perfect cleaning of the inside of door of the bathroom - there was dust from many weeks on the ledge of the door, hair on the bath mat. the mattress need replacement. it was not comfortable in the middle. good location and the temperature control was ok. the stafff were courteous.

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Dror
Ramat Gan, Israel
18/09/2008

5/5 Ver los detalles

Review

/

Elisabeth
Lidköping, Suecia
15/09/2008

5/5 Ver los detalles

Anonymous

Good location, very friendly staff, lovely breakfast

Russell
Lancaster, Reino Unido
12/09/2008

5/5 Ver los detalles

Hotel russell, russell square

Highly recommended. all staff extremely friendly. ideal location for seeing london, especially if arriving by train via the west coast mainline - it is 10 minutes easy walking from euston train station.

John
Leicester, Reino Unido
13/09/2008

5/5 Ver los detalles

Weeknd break

Have stayed at this hotel a few times before, this was one of my reasons for booking again. only disappointment was the room. it was quite small, having had a twin room before and a single, this was only the size of the single , but with two beds, still was a lovely room and very clean, but i realy should of aked to be moved , as i know it wasnt there usual standard. after all had a great time and would book again

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Hedwig
'S-Hertogenbosch, Países Bajos
07/09/2008

5/5 Ver los detalles

Good hotel

Very pleasant hotel, excellent location, good breakfast

Mauro
Monfalcone, Italia
03/09/2008

5/5 Ver los detalles

Superassell

Grande location da film, a partire dagli esterni. stanza standard più che adeguata e ben accessoriata. check in & out rapidi ed essenziali. personale cordiale ed esperto. notevole sala delle colazioni, che di sera diventa un ristorante pubblico super affascinante. e per l'eventuale parcheggio si può usare quello sotterraneo dell'hotel accanto. insomma: una grande scelta, sopratutto se accessibile a tariffe in offerta, come nel nostro caso.

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Christophe
Cheyres, Suiza
06/09/2008

4/5 Ver los detalles

Salle de bain

Eau froide dans la chambre la première nuit mais après information à la réception, problème résolu.

Timothy
Guildford, Reino Unido
06/09/2008

4/5 Ver los detalles

Russell

Lovely hotel and great location although we had a few complaints during our stay. staff at the bar in the evening were quite rude and not accodating. only 2 choices when ordering a bottle of wine. could not make us some irish/tia maria coffees as they said they had no cream!!! no waiter service to table. breakfast had to wait ages for some glasses for our juice. no orange juice and asked 2 waiters for some more to no avail. missing forks on table and waiter did not understand what we wanted!!

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Sarah-jane
Stonehaven, Reino Unido
03/09/2008

5/5 Ver los detalles

Square deal

If you're looking for a comfortable, well priced and exceptionally central hotel for your visit to london, then hotel russell gives you all that and extra. a beuatifull victorian building,with an impressive marble lobby and helpful staff. rooms are both contemporary and well maintained. cleanliness is to a high standard and the food was very tasty too. for such a great price, the location was superlative, with russell square tube station 30 seconds away, and both oxford street and camden market only a 10 minute walk away, not to mention the thames riverside.

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Gilbert
Aalborg, Dinamarca
01/09/2008

5/5 Ver los detalles

Great hotel - great deal

Was really surprised when i saw the price for staying at the russel hotel. good friendly welcome, clean rooms, great service, amazing breakfast, and all in the centre of london.

Julie renate
Oppegård, Noruega
19/08/2008

5/5 Ver los detalles

Absolutely ok++

My boyfriend and i spent four days (3 nights) at russell hotel in london. the only ting i'd like to mention is this: the bathroom was perfect- looked new- though a little slippery when you're going out of the tub/shower. and the bathroom looked so much more updated than the room. it was a bit noisy with our room facing the backside, but we only slept in the hotel, so i didn't care. service was great, we just asked and they helped us, no question.

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Sadie
Doncaster, Reino Unido
24/08/2008

5/5 Ver los detalles

Russell hotel

Easy to book through hotelclick. the location was spot on & right near a tube station if you needed it although we managed to walk to covent garden, the mall etc really easily. the hotel was clean as well as the room, the staff were very helpful and friendly and the price made it even better. i would defo stay here again if i can get it at the same price.

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Roger
Malvern, Reino Unido
17/08/2008

5/5 Ver los detalles

Excellent stay

We had an excellent 7 night stay.the room was very clean with every facility you could need from fridge to iron.maid service every day with fresh bed linen every other day.perfect location to explore the city with bus and underground very close.staff were helpful and friendly .the only complaint we had was the dining room at breakfast was a bit chaotic and needed a bit better organisation although food very good.

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Katiuscia
Cagliari, Italia
21/08/2008

4/5 Ver los detalles

Albergo ok

Albergo molto bello molto pulito zona tranquilla tutto ok.lo consiglio a tutti.

Nicola
Arklow, Co. Wicklow, Irlanda
18/08/2008

4/5 Ver los detalles

Hotel russell review

Overall our stay at the hotel russell was very good. the room was a decent size though smaller than both of our friends rooms despite us all paying the same price, the room always had a musty smell, the ironing board fell off the wall the moment it was opened and the iron left brown stains on my new clothes, residue i presume from someone burning something with it. the room was clean and the bathroom nicely presented. the reception girls were polite and helpful though quite difficult to understand due to their standard of english.

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Anthony
Norwich, Reino Unido
18/08/2008

4/5 Ver los detalles

City center with easy tube access

The hotel is well layed out in an excellent position for any visit to central london, a minute walk from russell tube station. which is only one stop from convent garden.

Lorraine
Essex, Reino Unido
16/08/2008

5/5 Ver los detalles

Hotel

Loverly

Thierry
Emmen, Países Bajos
15/08/2008

4/5 Ver los detalles

Russell

Above average

Anne
Romsley, Reino Unido
12/08/2008

5/5 Ver los detalles

Russel hotel

Excellent internet price... worth shopping around for. good value for money at the price we paid.internal view from our room not great but as only a one night stay this was not a problem. room, bathroom etc clean and comfortable.

Susan
Aust, Bristol, Reino Unido
12/08/2008

5/5 Ver los detalles

London stay

The hotel russell was an excellent place to stay. comfortable, and the interior and decor provided a calm atmosphere and touch of luxury in contrast to the capital's hustle and bustle. everything you need provided.

Karen
Manchester, Reino Unido
10/08/2008

5/5 Ver los detalles

The russell

Excennet stay - staff increadibly friendly- very clean room . only one manior moad- had to wait 15 mins before i got served a cup of coffee at breakfast - and there were only 4 other people in there - i had to ask for that as well . other than that, excellent stay

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Susanne
Burntwood, Reino Unido
09/08/2008

5/5 Ver los detalles

Luxury accommodation with fantastic comfy beds.

Excellent hotel situated close enough to walk to attractions in london but set in pleasant, peaceful surroundings of russell square. hotel offers luxury accommodation at reasonable price, everything needed for an enjoyable stay is available at the hotel. this is the second time i have stayed at this hotel and after visiting others in central london have decided that in future will opt for the russell as first choice.

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Roberto
Torino, Italia
05/08/2008

4/5 Ver los detalles

Russel hotel

Hotel molto elegante in posizione centrale comodissima, camere pulite, letto un poco piccolo. staff gentile e disponibile

Margaret
Renfrew, Reino Unido
01/08/2008

4/5 Ver los detalles

London weekend

In general the hotel was very good handy for euston. only down side, and this is the 2nd time we have stayed. we were allocated a room that looked down on to the air conditioning until in the courtyard - the drone of the units kept us awake

Maurice
Manchester, Reino Unido
28/07/2008

5/5 Ver los detalles

Love the russell

Just returned from a 4 day/3 night midweek london break and had a great time. a lot of this was due to choosing the russell as our base. we travelled by train from manchester to euston and a 15 min walk got us to our hotel, which is not only excellent value for money, but ideally situated, with russell square tube only a minute or so round the corner, and the west end a 20/25 minute walk away, if you are feeling energetic. other than the rooms could have been a shade bigger, we had no complaint whatsoever with our choice. breakfast vg and all staff treated us in the manner expected of a 4 star hotel; we'll certainly be back next year

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Josiane
Franois, Francia
03/06/2008

4/5 Ver los detalles

Rien à signaler

Rien à signaler

Jane
Cornwall, Reino Unido
11/07/2008

4/5 Ver los detalles

Lovely break

I have stayed at the hotel three times,it is so central for all the major attractions. our room was on the sixeth floor and was a bit on the small side but the bathroom was newly referbed. the staff were allfriendly,altogether a great three nights!!

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Antonia
Dafni, Grecia
10/07/2008

5/5 Ver los detalles

Luxury and confort down town

I think it is the best choise for somebody who wants a hotel with good facilities down town. it costs more than other hotels of bloomsberry but it worths its money.

Robert
San Francisco, Estados Unidos De América
27/06/2008

4/5 Ver los detalles

Great booking for a great hotel

Made the reservation 8 months ahead of time. was a bit concerned whether it had gone through because there was no direct contact with the hotel. no problem whatsoever, for which i am quite grateful. hotel russell is a landmark for the area, a huge relic from the victorian age; rooms modernized for the demanding traveler. great location in bloomsbury near the russell square tube station. it is my favorite hotel whenever i come to london.

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Glenda
Prince's End, Tipton, Reino Unido
09/06/2008

4/5 Ver los detalles

A hot day in june

A lovely hotel situated within walking distance of euston, st pancras and king's cross. beautiful setting, well appointed rooms and lovely breakfast. lots of places to eat in the local vicinity, meals a little on the expensive side if taken at the hotel.

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Brendan
Nottingham, Reino Unido
09/06/2008

4/5 Ver los detalles

Lovely hotel

The reception area is stunning with beautiful chandeliers. i had a single room which was very small and rather poky. the bed however was very comfortable and the bathroom modern and very clean. my room was at the back of the hotel and so was very quiet. the road at the front of the hotel is very busy so i'm not sure how noisy it would be but the rooms do have secondary glazing which cuts out a lot of the noise. all of the staff i met were helpful and courteous.

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Carole
Boxmoor, Reino Unido
06/06/2008

4/5 Ver los detalles

Small room

The bedroom was small and especially the bathroom. we asked for a larger room and looked at two others but the one we had was the best. it is a great location but don't stay for the accommadation. breakfast was ok but not great. quite a small selection for a 4 star hotel.

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Gill
Epsom, Reino Unido
29/05/2008

5/5 Ver los detalles

Hote russell

Beautiful elegent hotel next door to tube station. well located-easy to get to covent garden, oxford st bloomsbury, british museum etc. room well appointed, nicely decorated and clean. would have been nice to have a fridge in the room though.

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Lisa
Leicester, Reino Unido
28/05/2008

5/5 Ver los detalles

Just what we needed

Booking through internet sites you really do hold your breath until you actually see what you have booked. this was a delight. this room was better than good. it was large clean and quite. we had a suite like room. bathroom was clean and again very spacious. the shower wow - powerful!! the hotel itself is elegant on the interior and amazingly clean everywhere. the communal loos in the public area were spotless. breakfast was added into hotelsclick.com price( not available on other internet sites) and it was handsome. it just kept coming out. the hotel is near enough to st pancras to walk and close enough to the west end/oxford street shops to walk. it took us about 15 minutes to get to shakespeare avenue, queens theatre. there is a park opposite with facilities to sit and watch the world go by whilst having a bite to eat. just down the road is a quaint italian restaurant and other eats. definitely the hotel for us .

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David
Long Eaton,Nottingham, Reino Unido
03/05/2008

3/5 Ver los detalles

Could have done better !.

We went to london to celebrate my wifes birthday.when we arrived there was a problem with the booking which was eventually resolved.we had no hot water for two days (sunday and monday )so my wife had to have a cold shower on her birthday !!.the room was small but clean.unfortunately there was a vey loud noise coming from the ventilation system outside.this started at 5.30am and went on until the evening. the reception staff were very helpful and friendly and the breakfast was excellent.

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Jessica
Rotterdam, Países Bajos
08/05/2008

5/5 Ver los detalles

Our best stay in london so far!

Visiting london almost four times a year, we stayed at many hotels. russell is by far the best stay we had in the past years - better than the waldorf for instance. beautiful clean rooms with tea and coffee making facilities. great location in bloomsbury. very kind personnel, and the room price hotelclick offers is a bargain in comparison with the full price. great breakfst buffet by the way, which you can 'upgrade' to full english breakfast for just a pound. we brought a baby and she was treated as a princess...

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Samantha
Nottingham, Reino Unido
09/05/2008

4/5 Ver los detalles

V good

Have stayed at the russell once before but in a twin room. this time i stayed in a double which i found to be quite small but with a very large bathroom. the room was very clean. we only paid for a continental breakfast but was given full english (bonus). would stay again

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David
Narberth, Reino Unido
03/05/2008

4/5 Ver los detalles

London weekend

Very clean, pleasant hotel. good value for money considering the rating of the hotel. reception staff very friendly and helpful as where the staff in the breakfast area.

James
Kings Bromley, Reino Unido
27/04/2008

4/5 Ver los detalles

Hotel russell

Good clean room, breakfast fine, good service

Karen
Worcestershire, Reino Unido
05/04/2008

5/5 Ver los detalles

Hotel russell

I choose this hotel because of the location being near to the railway and not too far away from the theatres. we received complimentary drinks on the day and also was able to leave our baggage the next day - clean and friendly - i would recommend this hotel.

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Peter
Newport-On-Tay, Reino Unido
22/04/2008

4/5 Ver los detalles

Too much noise!

Nice hotel, good location and comfortable rooms. no free internet. the rooms facing the central courtyard have a considerable level of constant background noise from ventilation systems - almost so loud could not sleep over. ask not to be in one of these rooms!lots intetnal stairs would make it difficult for those with limited mobility.

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Birgitta
Nacka, Suecia
19/04/2008

5/5 Ver los detalles

London

We got for our 125 jubilee of our school in switzerland. all was perfeckt - all your arrangements for me. the room and hotel was good. thank you! birgitta dahlbergfrom sweden

Serena
Cambridge, Reino Unido
21/04/2008

5/5 Ver los detalles

Review

Excellent

Patrick
Derby, Reino Unido
18/04/2008

5/5 Ver los detalles

Wonderfull location, impressive building

The russell is an impressive building on approaching with its ornate stonework and chandeliers visible to passers by. on entering, we were immediately struck by the marble floor and walls and absolutely stunning staircase. reception was not too busy and the staff were helpful and efficient. we arrived early but our rooms were ready and waiting. the room itself had a modern decor and more than enough cupboard and wardrobe space. the bed was exceptionally comfortable with lots of soft pillows. the aircon can be altered in your room to suit you, an ironing board and iron was tucked away in a cupboard, tea/coffee making facilities were stocked up daily. the bathroom was a decent size and nice and clean with a good shower. the only drawback, if i have to find one, was that we didn't have nice view from our room, but then again it didn't really affect us. the room was clean and tastefully decorated. breakfast was fantastic.

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Lynne
North Walsham, Reino Unido
17/04/2008

4/5 Ver los detalles

Roomy russell

A real treat to attend a business course. friendly staff. clean and spacious. bar drinks a bit pricey. cocktails not up to standard - have definately tried better. great breakfast. comfortable beds and pillows. would stay again in twin ambassador room.

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Valerie
Garstang Lancashire, Reino Unido
09/04/2008

5/5 Ver los detalles

London 3 day visit

This hotel has good location for eustn station if travelling by train and access to shows in the west end. it is also good beause of underground location at russell square. all staff were efficient except for breakfast hostess who was chewing gum.

Richard
Warrington, Reino Unido
07/04/2008

4/5 Ver los detalles

Russell - refurbished or not!

A good hotel if you get a refurbished room. i did not until i complained. surely hotels should offer these old rooms as a different type at a lower rate as they clearly were not what one would expect in a four star. i would not stay again unless guranteed a refurbished room! great service by the staff though.

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John
Kidderminster, Reino Unido
07/04/2008

4/5 Ver los detalles

Great to be back

Quite a few years since we stayed at russell,delighted to find not much has changed.bedroom was very nice,would have liked to have had a bath in bathroom,but for one night it didn't really matter.reception staff very friendly,as was manuel in the bar,who served us an excellent afternoon tea upon our arrival.continental breakfast rather poor and hated being seated by the kitchen door when there were plenty of tables vacant elsewehere.very noisy.

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Helen
Warwick, Reino Unido
29/03/2008

4/5 Ver los detalles

Great value for central london

A beautiful hotel right in the centre of london. the room was small but the breakfast and service were very good. for the price, you really cannot find a better hotel.

Kathy
Halifax, Reino Unido
31/03/2008

4/5 Ver los detalles

Russell hotel

Well presented hotel. clean modern rooms. very central - but therefore a little noisy.

Ulas
London, Chipre
31/03/2008

5/5 Ver los detalles

Perfect place to stay in london

Location is perfect room is perfect price is perfect. i loved the hotel.

Ailsa
Llansoy, Reino Unido
29/03/2008

5/5 Ver los detalles

Fantastic

I was a bit worried after reading some of the reviews, but my stay at hotel russell really was fantastic! the lobby is gorgeous, the staff are helpful and the room (although a bit small) was very clean and newly redecorated. breakfast was great and well organised. i would definitely go back!

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Sue
Carnforth, Reino Unido
25/03/2008

5/5 Ver los detalles

Hotel russell

Impressive large hotel in the centre of london. always pleased if i can stay here when i visit london. nice rooms and a very grand marble staircase. the breakfast offers plenty of choice.

Ronald
Llanelli , Reino Unido
27/03/2008

5/5 Ver los detalles

Great hotel & fab location

This is a great hotel , with a good location for the shows and shopping , close to a good bus stop amd tube i would recomend it to anyone , just don't expect to much from the breakfast !!!

Jamoa
Irvine, Estados Unidos De América
22/03/2008

4/5 Ver los detalles

Great value and location

This was a family trip to visit our son staying nearby while at lse. the hotel was a great value and the location had a lot of charm as well as good access to the tube. they did not charge for extra breakfsts. the neighborhoood is good at all hours. we would definitely stay there again.

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Michele
Hornsey, London, Reino Unido
26/03/2008

5/5 Ver los detalles

Hotel russell

We enjoyed our stay. chose the hotel for the location as i was graduating at birkbeck college nearby. also my family were off to new york the following day and the tube station to heathrow is very near.

Donna
Balhannah, Australia
22/03/2008

5/5 Ver los detalles

March holiday

I stayed here with my 11 yr old son and we loved it. we had a twin room which was cosy. the hotel was easy to access from the underground. it was within walking distance of most places if you like to walk. if not the tube is handy as are buses. there is a 24 hr tesco around the corner and a post ofice across the road. the park directly opposite was great too. no view from room but we didn't need one as we were out and about most days. i would love to stay here again.

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Sabrina
Milford Co Donegal, Irlanda
07/03/2008

4/5 Ver los detalles

Weekend stay

Hotel is very central to town & just round the corner from the underground

Adam
Leeds, Reino Unido
02/03/2008

5/5 Ver los detalles

Excellent hotel

Excellent. exactly what you expect from a 4* hotel at a great price, especially for central london. i'd definitely recommend this hotel.

Mark
Ripon, Reino Unido
29/02/2008

4/5 Ver los detalles

Good place to stay....

Nice hotel and brilliant position in the middle of london

Donna
Sheffield, Reino Unido
16/02/2008

4/5 Ver los detalles

London weekend

Having stayed at the russell before in a suite, i thought i may be dissapointed in having a standard double but we were pleasently surprised. it was spacias and newly decorated.

Helen
Goole, Reino Unido
12/02/2008

3/5 Ver los detalles

Great expectations

I had stayed in this hotel as a young person and had vivid memories of the magnificent staircase and the general grandeur of the building. although the hotel has been re-furbished it was not immediately evident. it was dark in the public rooms and the bedroom was dark with a whitewashed window, obviously there was no view! it had been decorated but the furniture was shabby. we went to the bar for a sandwich,which cost £9-99 and the bread was dry and very thick with little filling! on our return from the theatre that evening we were looking forward to a cup of tea to be told it would cost £5 per person. having had two extremely good meals elsewhere this hotel certainly does not give value for money. we will not be returning.

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Christopher
Modena, Italia
12/02/2008

5/5 Ver los detalles

Russell

Fine

Clifford
Deanshanger, Reino Unido
08/02/2008

4/5 Ver los detalles

Superb!

A great hotel - the overall first impressions were great - speedy check in room was ready clean and nice! breakfast was superb and the times ran from 7 to 11am so you did not have to get up at the crack of dawn for it. you are also able to check in early order sandwiches 24/7 and the service throughout was superb. would deffinately stay again in a heartbeat.

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Annette
Hull, Reino Unido
01/02/2008

4/5 Ver los detalles

Well worth the money

A lovely hotel , well worth the money. the only negative comment i have is that there is no double glazing and i could hear traffic until very late , especially ambulances going to nearby hospitals .the interior is suberb and staff were friendly and helpful. my room was upgraded , i had a lovely double bed and so did my mum in the twin room we had , most comfortable hotel bed i have slept in

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Christopher
Modena, Italia
29/01/2008

4/5 Ver los detalles

Review

Hotel was fine. there was a large and noisy party in the ball room on the evening i was there. i would have avoided this had i known in advance. the breakfast was good but the service was very slow - i had to ask four times before tea and toast were brought.

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Maria
Portici, Italia
12/01/2008

5/5 Ver los detalles

Londra

Albergo molto bello e centrale a due passi dalla metro,camere spaziose e pulite, ottima e abbondante colazione.

Jacqueline
Casablanca, Marruecos
18/01/2008

4/5 Ver los detalles

Pas mal

Bel hotel mais pas de fenetre dans la chambre aucune aération !!!!!!

Catherine
Belfast, Reino Unido
17/01/2008

5/5 Ver los detalles

Fantastic hotel

My sister and i stayed here for 5 nights and we were not disappointed. the hotel was lovely, staff were friendly and extremely helpful. our twin room was spacious and clean. breakfast was a bonus, we had only booked a continental but were able to upgrade to full english for £1. waiting service was excellent. bar food was lovely if a little overpriced but there was plenty of nearby bars and restaurants. location couldn't be better, 2 minutes from the tube. able to book attraction tickets with the concierge. would definitely recommend.

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Jennifer
London, Reino Unido
12/01/2008

5/5 Ver los detalles

Beautiful hotel, great value

This hotel was booked as a present for my mums 50th birthday. her and my dad stayed there for one night and had a wonderful time. the hotel is absolutely beautiful with an amazing staircase and entrance hall. the room they hd was wonderful and comprised of two floors - bedroom downstairs and bathroom and study area upstairs. although they only stayed for one night, everything was perfect. and the price was amazing from hotelsclick. i would definitely recommend the hotel and this website to my friends/family and have even asked to stay there for my birthday. it's definitely worth a visit.

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Frank
Derry, Irlanda
10/01/2008

5/5 Ver los detalles

Bloomsbury gem

A party of six have just returned from a long weekend staying here in the russell.each couple had nothing but praise for the accomodation,staff,and breakfast not to mention the location.

Kate
Kettering, Reino Unido
06/01/2008

5/5 Ver los detalles

Recommend the russell

A 2 day break proved very enjoyable at the russell hotel. tube and buses on the doorstep and the british museum was in walking distance. large rooms and although quiet inside we found some noise at the rear of the hotel from deliveries. have your £1 ready to upgrade to full english breakfast, well worth it. no hesitation in recommending this hotel.

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Emma
Somerset, Reino Unido
07/12/2007

5/5 Ver los detalles

Fab!!!!!

My reason for staying was just a weekend break with my boyfriend. i have stayed in russell square before but not at this hotel. came back to russell square because the location is great for everything you could want within london!!! this hotel was fab and i loved it, the price we got through hotelsclick was a bargin compared to the price list within the hotel for per night. at first glance it comes across really posh but we werent made to feel out of place. would defo stay here again!!!!

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Claude
La Varenne Saint-Hilaire, Francia
01/01/2008

4/5 Ver los detalles

Très bonne impression

Séjour très satisfaisant dans cet hôtel. hall plus petit que les photos ne le laissent penser. architecture agréable. du feu dans la cheminée du bar aurait été bienvenu. concierges très mal habillés pour un 4 étoiles et très peu informés. problèmes de fonctionnement des cartes d'ouverture des portes de chambres. mais très satisfaits dans l'ensemble.

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Petula
Buckingham, Reino Unido
04/01/2008

5/5 Ver los detalles

Russell hotel, weekend stay

Conveniently situated for the british museum among other things. the hotel is just around the corner from ruseell square tube station and not far from euston. staff weere all very welcoming, friendly and helpful. although we had to queue for breakfast on the weekend morning, there was orange juice and newspapers whilst we waited. will be going back later in the year for another weekend.

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Karen
Tyne And Wear, Reino Unido
03/01/2008

4/5 Ver los detalles

New year break

Exterior of hotel very impressive and on entering we were not disappointed - decorated tastefully and the breakfast/restaurant room was very grand. ideal position for many attractions and russel square underground just around the corner. the rooms were clean and adequate and room temperature warm after the cold outside. staff were pleasant and helpful. the electricity at one stage went off in our room and the staff dealt with this immediately and professionally. breakfast provided for all taste and was hot and fresh. although we did not eat on an evening in the hotel, the evening meals looked pricey but with lots of restauraunts nearby or just a short journey on the underground (covent garden two stops) this was not a problem. we would definitely stay here again.

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Sophie
London, Reino Unido
24/12/2007

4/5 Ver los detalles

Christmas break at the russell

The bedroom was absolutely freezing - but the christmas lunch was rather good. all public areas very nicely decorated, but the hotel staff refused to light the fire in the bar so we could be all warm and cosy. it was a gas fire and i do realise they are expensive to run but if you don't light it at christmas - when are you going to do it?

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Victoria
York , Reino Unido
15/12/2007

4/5 Ver los detalles

Overall ok for the good discount we got

Well we arrived at this hotel staying for 2 nights me and my friend had booked a twin room for 2 nights but 1 night was booked through here and 1 was at staff rate for the 2nd night the rooms should have been matched up, on arriving we were asked to have 2 singles rooms which we refused and had to keep telling the receptionist no we had booked a twin and thats what we expected so in the end we got the twin room, the 1st night stay the fire alarm went off at 1am and we had to exacuate for approx half an hour, and once back in the hotel room we couldnt sleep due too been next to a big generator it was so loud it kept me awake both nights, you can upgrade from a continetal breakfast upto a full english for just £1 which was good but when we got to the breakfast point their was a rude man asking what we were waiting for?.... that would be the bacon and sausage i have just upgraded too, his response was no more bacon and sausage come back tomorrow!! after a long wait he did bring more bacon and sausage out but by then their was a long que for it bit dissapointing, the room was very nice and clean and overall it wasnt too bad for the price we paid and i would stay their again as the location was central enough but i would ask for a quiet room

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Andy
Bristol, Reino Unido
14/12/2007

5/5 Ver los detalles

Xmas stay in the russell

Having read a few reviews i was just slightly concerned. we stayed two nights in december and have to say that the stay was thoroughly enjoyable. we stop in a lot of hotels for both business and pleasure and for its price bracket this was excellent. the hotel looked like it had been recently refurbished and was slick and stylish. the bedroom was a good size and the bed, linen and pillows were wonderfully comfortable. the bathroom was clean and spacious. location is excellent too. one criticism would be about the breakfast. as normal we just had the continental and this was extremely limited. the hours of breakfast are great though - through to 11am during the week and 12pm on sunday. we had a fire alarm activation at 12.30am on the saturday night - obviously the hotel not at fault (more likely the christmas party going on in the ballroom). i mention this because the hotel staff handled it really well.

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Stephanie
Newport-On-Tay, Reino Unido
11/12/2007

5/5 Ver los detalles

Russell

I wanted to stay in central london as i had an exam in the morning of my stay and didn't want to risk relying on public transport. i got a brilliant rate for the hotel russell and after booking was a bit worried it was maybe too cheap and it might be terrible! i booked a single room and that is what it was- one single bed, (which i thought was unusual but probably isn't in london) in a reasonably small room. there was plenty space for what i needed and all the usual facilities including hanging space for clothes, a desk, tea/coffee making stuff, an iron and trouser press, tv, hairdryer it a perfectly comfortable stay. my rate included breakfast but i didn't really feel like eating in the morning so can't really comment. all the staff were very friendly and helpful. if i needed to go back again i would happily stay in the same room on another occasion for the price i paid.

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Ajay
St Albans, Reino Unido
08/12/2007

4/5 Ver los detalles

Russel square hotel

Great location, literally 2mins walk to tube, less than 10mins walk to british museum; spacious, comfortable, well-maintained bedroom; bar was tastefully decorated & service good, though drinks a little pricey; breakfast was fresh with good choice; staff were courteous and helpful.

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Edoardo
Sernaglia Della Battaglia, Italia
06/12/2007

5/5 Ver los detalles

Soggiorno hotel russel

Ottimo hotel anche se le camere sono leggermente sotto il livello generale.

Luca
Mezzago, Italia
30/11/2007

4/5 Ver los detalles

Charme e posizione strategica

Ho soggiornato altre volte al russel e per me e mia moglie è ottimo e di grande fascino. un solo appunto sulle camere in quanto, mentre le altre volte avevamo sempre avuto la possibilità di avere la "superior" che, per quanto non grandissima, abbiamo trovato ottimamente arredata, questa volta, purtroppo, le "superior" non erano disponibili e, siccome volevamo assolutamente soggiornare al russel, abbiamo dovuto ripiegare sulla standard che, francamente, ho trovato un pò vecchiotta. ubicata in posizione splendida, in quanto si trova nella torretta, risulta sicuramente bisognosa di un restailing. ottima l'ubicazione dell'hotel nella bella russel place e vicinissimo alla stazione russel della piccadilly line

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Kenneth
Newcastle Upon Tyne, Reino Unido
30/11/2007

5/5 Ver los detalles

Back on form

After a previous stay which was marred by attitudes at reception, the russell returned to form on this visit. very welcoming and professional at reception, small single room but interesting - 6th floor, on front, but this time with secondary double glazing, and an intersting feel to the room - squared off at the door/entrance/ bathroom going to curved round walls and windows. like being in half a lighthouse! even though the breakfast is self service i found the staff on duty very helpful.

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Lars
Jujurieux, Francia
17/11/2007

5/5 Ver los detalles

Great

5 livres demandes pour charger un appareil photo quelques minutes,; ils tiennent pas a garder de nouveaux clients?

Edward
St Mary's Bay, Kent, Reino Unido
17/11/2007

4/5 Ver los detalles

Saturday at the russell

Booked this for an overnight as we were going to see a show. arrived and booked in before the room was ready, stored the luggage all with no problems. got into room later no problem, room okay, was on 6th floor and nice and quiet. used room service for an ice bucket and glasses and this was fine. breakfast was not very well organised as there is a continental or full available but i couldn't see how they could tell the difference once you were seated. the continental was a little dissapointing for content. but what was there was good.

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Trudy
Sowerby Bridge, Reino Unido
14/11/2007

5/5 Ver los detalles

A very imposing but friendly hotel

Had a lovely stay at the russell hotel. the lobby is well renowned for its imposing beauty but i found the reception friendly and welcoming. the room was quite small but very clean (and if a room is clean i'm not too bothered about much else). the furnishings were nice in the room. we were on the 5th floor so had to rely on the lifts, which were plentiful so we never had to wait around for one. the breakfast was delicious and the service excellent. i would definitely recommend this hotel.

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Elaine
Warrington, Reino Unido
10/11/2007

5/5 Ver los detalles

The great escape!!!

Firstly we choose this hotel as it was recommended to us.. secondly we were happy to the location to the theaters-a 15 mins walk.. and we liked the look of the hotel..it didn't disapoint!! the staff were warm and pleasent..the room was spaceous clean with all mod cons!! a great hotel!! were going back again next year!!!

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Kim
Canterbury, Reino Unido
08/11/2007

4/5 Ver los detalles

Bloomsbury

Perfectly ok room at a good price in a great location

Katherine
London, Reino Unido
04/11/2007

4/5 Ver los detalles

Nice stay at the russell

Russell hotel is a very nice place to stay. the staff were friendly and the building is clean. unfortunately the room we were given was not ready when we went up, but when we went back to reception a new room was sorted out for us very quick and efficently.this would not put me off from using the hotel again. the hotel is in a good location. with the tube station just around the corner it means you can get around london very fast. i would recommend this hotel to others.

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Linda
Great Sutton, Reino Unido
01/11/2007

4/5 Ver los detalles

Hotel russell

this is the second time we have stayed here. the rooms are comfortable and spacious. the location is excellent for links to olympia, museums, theatres and shops. the breakfast choice was good and we upgraded to a full breakfast for only £1 each. the conciege was helpful and provided suggestions for places to eat which were very good for pre theatre dinner and afternoon tea.room service was fast and efficient. the daily newspaper was delivered to our door. the best hotel i have stayed in in london in the price range.

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Tara
Sheffield, Reino Unido
02/11/2007

5/5 Ver los detalles

Weekend in london

Lovely hotel. very central and within easy reach of all the attractions within london. the room was a good size with good amenities including a huge bath (with some nice toiletries). the breakfast was of a good quality and we were able to upgrade to a full english breakfast for only a 1. would definately stay here again.

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Peter
Manningtree, Reino Unido
27/10/2007

4/5 Ver los detalles

Looks like a top hotel but the food and drink lets it down

Magnificient external appearance and lavish marble staircase and panelling graced the lower floors. efficient and smart reception staff. very comfortable bed in a largish and well appointed room (very quiet area of the hotel on the sixth floor) continental breakfast was plentiful, but tinned fruit and strange tasting fruit juice were not 4 star standard. staff from several different parts of the world were friendly, but the head waiter seemed very stressed and there was apparent friction between him and some staff. friendly cleaning and maintainance staff along the corridors.

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Stuart
Essex, Reino Unido
27/10/2007

5/5 Ver los detalles

Fab hotel will use again!

Great hotel with a beautiful reception. rooms were lovely and clean. excellent location will definately use again.

Stuart
Essex, Reino Unido
27/10/2007

5/5 Ver los detalles

Fab hotel will use again!

Great hotel with a beautiful reception. rooms were lovely and clean. excellent location will definately use again.

David
Oldham, Reino Unido
17/10/2007

5/5 Ver los detalles

Good hotel

The standard of decor, furniture and fittings was excellent, as was the cleanliness. seervice by all staff we encountered was very good.

Sue
Sheffield, Reino Unido
13/10/2007

4/5 Ver los detalles

Russell hotel london oct 2007

A good hotel, great location for west end and theatres. bus stop just outside but only a 20 minute walk for us from theatreland. staff very helpful. we will be going there again if we can find a good deal.

Kenneth
Newcastle Upon Tyne, Reino Unido
12/10/2007

4/5 Ver los detalles

Still a good buy

Smaller, older-feeling room than my last stay here, but an excellent bathroom. surprisingly quiet although at front (5th floor). different staffing on reception - nowhere near as good as previously. nevertheless still recommended, and will go there again.

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Annie
Copthorne , Reino Unido
08/10/2007

5/5 Ver los detalles

Hotel russell

Very nice stay in a great location. room was fine for a one night stay and bathroom clean and tidy. nice to have air con. not much of a view from the window as it was an inside room but that made it nice and quiet. price was about £40 less on hotelclick than on the hotels own website.

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Carol
Bristol, Reino Unido
02/10/2007

4/5 Ver los detalles

Opulent marble halls...magnificent!!!

A very comfortable stay in opulent surroundings..wow, that marble entrance!!

Pamela
Spring, Estados Unidos De América
27/09/2007

5/5 Ver los detalles

Russell hotel, london, 9-07

Excellent! just what we wanted: old world charm and class with updated plumbing and wiring. excellent beds and pillows, excellent bathroom. small room by american standards, but spacious by british standards. service was perfect, breakfast and breakfast room better than expected. ideal location within 1/2 block of the tube, several blocks from euston train station. very safe area, beautiful park. simply loved it!

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Mandy
Westham, Pevensey, East Sussex, Reino Unido
26/09/2007

4/5 Ver los detalles

Lovely hotel

Friendly, fresh and clean, great breakfast in beautiful dining room.

Willy
Doetinchem, Países Bajos
22/09/2007

4/5 Ver los detalles

Russell hotel london sejour

Hotel ok; last night (out of three) there was a party in the hotel, keeping us awake. after a complaint at approx. 1:30 am ("it will last untill 5:00 am") we were offered another room on the same floor, leaving our luggage in the "old room". the next day we had a tough negotiation with a manager on duty. "we have a licence for this kind of parties." we wanted a compensation for the bad night and the stinking "new room": former guests had been smoking in this room. "our hotel is non-smoking" was the reaction. "last night for free" was our suggestion. late check out (at 5:00 pm) was offered. not wanting further discussions, we accepted this in our opinion minimum compensation. kind regards, willy roes and riek korten.

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Fulvia
Ancona, Italia
28/07/2007

5/5 Ver los detalles

Una scelta felice

Incantevole esterno che riprende il perduto chateau de madrid costruito da francesco i nel bois de boulogne di parigi. notevoli l'entrata e la sala ristorante per la colazione a buffet. camere comode e spaziose. ha ospitato la compagnia del bolshoi in tournée estiva a londra

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Lisa
Trentham , Reino Unido
10/09/2007

5/5 Ver los detalles

Hotel russell

The hotel was in a great location. all staff were very friendly and helpful. the menu was limited with only one vegetarian option!

Jacky
Leics, Reino Unido
31/08/2007

4/5 Ver los detalles

London girls

Didn't know what to expect in such a big hotel, but it was really nice. very heplful staff, food good. we stayed on the 4th floor and bedroom couldn't have been better, but 4 of our party were on the 5th floor and their rooms were not of the same standard as ours.

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Theresa
Chevy Chase, Maryland, Estados Unidos De América
29/08/2007

5/5 Ver los detalles

Very convenient location, nice rooms

My husband and i have stayed at the hotel russell a couple of times now, and have found it to be a nice hotel (recently renovated), in a convenient location near the russell square tube station.

Andrew
Northampton, Reino Unido
28/08/2007

4/5 Ver los detalles

Excellent hotel not to be overlooked

Booked this hotel before reading any reviews - then read some reviews and they didn't read very well. so a little apprehensive. well what can i say...it was fantastic. i took my wife for a break away from the kids and arranged via the concierge prior to arrival for some wine and flowers to be in the room. when we arrived reception was very quick and professional, the room was lovely and the flowers and wine were on the desk in the room. the room was extreamly comfortable. the en-suite had a really nice shower too! the location is superb opposite a lovely park and 2 min walk from russell sq tube! the hotel was quiet and we were on the 1st floor so i don't know why other people were complaining about noise they must have been very unlucky. we didn't pay full price we went via an agent last minute but i would strongly recommend this hotel to everyone - but the room we had was a double and a little small for more than two. but will definately look to stay here again.

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Helen
Salford, Reino Unido
28/08/2007

4/5 Ver los detalles

Russell hotel

It's such a great location. reception staff were great and the we enjoyed the style of the hotel.

Palfrey
Wakefield, Reino Unido
27/08/2007

5/5 Ver los detalles

Good value

Great location, excelant buffet breakfast. room a bit on the small side also bathroom which had holes in the walls where fittings were missing.

Karen
Leeds, Reino Unido
28/08/2007

5/5 Ver los detalles

Russell hotel review

We had an excellent stay - the staff were helpful and welcoming. the room was excellent and the hotel itself had a good atmosphere and the location could not be better. staff are conscious of customer needs. breakfast was very good. altogether this stay represented great value for money and contributed towards an enjoyable trip. strongly recommended.

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Julie
Cheshire, Reino Unido
22/08/2007

4/5 Ver los detalles

4 day break

A bigger hotel than i would normally choose but good quality and excellent location for central london. good restaurants close by, easy walk from euston station and to holborn, covent garden etc. pleasant area which felt safe. good mix of ages staying at the hotel. good breakfast included.

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Lorraine
Scunthorpe, Reino Unido
22/08/2007

5/5 Ver los detalles

Lovely hotel

Perfect hotel. breakfast was wonderful. would highly recommend to my friends.

Bas
Amsterdam, Países Bajos
13/08/2007

4/5 Ver los detalles

Wonderful

Our stay in the russell hotel was an absolute success. the building itself is beautiful, the rooms are lovely and the service was kind and good.

Andrew
Mapperley, Reino Unido
11/08/2007

5/5 Ver los detalles

Good place to stay

A bargain £84.50 saturday night in central london for 2 people including a full breakfast each. felt like a good quality hotel. room was quite small, but adequate for shortish stays. bar prices are huge!

Margaret
Lincoln, Reino Unido
08/08/2007

4/5 Ver los detalles

In 'smokey' london town the sun was shining everywhere

Great location. some street noise (probably un avoidable in central london). very noisy guests one night kept us awake until 4 a.m. good breakfast and extremely polite, helpful and friendly staff. room 606 was a little 'tired', especially the bed! the seating area was useful but cushion buttons were missing/broken. not a bad bathroom and shower. although assurred this was a no smoking room, the ash tray and a background smell rather gave it away! there were no 'no smoking' signs evident anywhere inside the hotel. a couple of empty bottles we noticed in the corridor outside remained uncollected for 2 days.

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Karen
County Durham, Reino Unido
05/08/2007

3/5 Ver los detalles

Hotel russell

I have stayed here many times and have always had a nice room. however this booking through hotels click we were given a room which had not been part of the upgrading of the hotel. it was facing the boilers. hot!! not the cleanest!! we were asked if we wanted to pay extra for a full breakfast as only continental was included. every other time i have stayed here you just help your self to all the breakfast on display.

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Sophie
London, Reino Unido
25/07/2007

4/5 Ver los detalles

Lovely bloomsbury

I enjoyed my stay in what is possibly the best area in london. i prefer it to chelsea or knightsbridge... you ve got the brunswick centre with shops and restaurants a stone throw away, literary, plus the british museum and green russel square where you can sit and enjoy a pic nic in the middle of central london. russel hotel is one of my favourites, the rooms are very attractive provided you get one of the new ones. the old ones are dire. i would definitely go there again. very good breakfast too, with plenty of sophisticated healthy options, as well as traditional english for the die hards. the bar is improved too, though the prices for a cup of coffee are a bit unrealistic even for the area.

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Anne siri
Arendal, Noruega
01/08/2007

4/5 Ver los detalles

Nice stay!

Great location, nice breakfast, majestic building and good room.

Peter
Penarth, Reino Unido
29/07/2007

5/5 Ver los detalles

Business meeting

Excellent hotel and good facilities for meeting with business colleagues after very comfortable night in hotel. close to tube and for the price paid superb value for money. fast breakfast (buffet) option when main restaurant busy.

Christine
Cardiff, Reino Unido
28/06/2007

4/5 Ver los detalles

Welcoming accommodation

A really good place to stay in central london. rooms are nicely furnished and the service is excellent.

Kenneth
Newcastle Upon Tyne, Reino Unido
29/06/2007

5/5 Ver los detalles

Super location, room......but breakfast?

I have stayed at this hotel 3 times now, this being the first time with hotelsclick and this was the cheapest rate and the first with breakfast. you may be allocated a bedroom in a quieter section or one on the main road, which can be busy late at night and early in the morning. there are different styles of rooms - those that have been modernised arevery chic, the others have a slightly older feel but are more than adequate - even a small single includes iron and ironing board, as well as a smart clean en suite. only real difficulties are at breakfast in the main restaurant which at peak times involves queuing but the staff are very helpful and friendly. continental breakfast selection is not great but adequate, especially considering the overall price. (excellent coffee.) coming out of lifts acn be a little confusing - choose the wrong one to enter and you can exit into a completely different section of corridor than you might have expected. if you are only a floor or two up then take the stairs - you feel as if you are making a grand entrance to a ball. i am there again this friday - wonder where i will be put.

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William
Gillingham, Reino Unido
19/06/2007

5/5 Ver los detalles

Great stay!

Excellent accommodation, good breakfast, staff friendly, great location - what more could you ask for?

Kevin
Dublin, Irlanda
16/06/2007

4/5 Ver los detalles

Russell review

I enjoyed my stay. i very much liked the splendid architure, the staff were friendly and helpful. the location was very suitable for my purposes but considered it ideal as a place to stay if making a tourist visit or a visit for a show as most theaters are conveniently located in the area. russell square itsdelf is a lovely amenity.

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Michael
Hellidon, Reino Unido
16/06/2007

5/5 Ver los detalles

Russell hotel - russell square, london

An excellent hotel with helpful,friendly and highly trained staff.

Eleanor
Bourne Lincolnshire, Reino Unido
16/06/2007

4/5 Ver los detalles

Excellent hotel

We enjoyed our stay and would recommend the hotel.

Staffan
Uppsala, Suecia
13/06/2007

3/5 Ver los detalles

Russel hotel nothing to recommend !!

Too busy hotel bad service too small rooms

Amanda
Altrincham, Reino Unido
02/06/2007

3/5 Ver los detalles

Russell square hotel

I booked a single room, which was quite small, but well decorated and clean. however, the room was very hot and stuffy. i had a choice of either having the very noisy air conditioning on or the window open. unfortunately the room backed onto noisy generators, which made it impossible to sleep. i am glad i only had one night there, and will not be repeating the experience unless i get a quieter room.

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Linda
Wootton Bassett, Reino Unido
02/06/2007

5/5 Ver los detalles

Russell square

Very pleased with our hotel choice

Marcus
Taunton, Reino Unido
26/05/2007

4/5 Ver los detalles

Hotel russell may 2007

Excellent staff, and very good continental breakfast. room slightly small, but very comfortable. shops, underground, bar less than a 2 minute walk.

Michelle
Manchester, Reino Unido
22/05/2007

5/5 Ver los detalles

Hotel russell

Very nice hotel, clean and tidy. the staff are very friendly. breakfast is served from 7am which is a bit late when you have meetings to attend, you find yourself in a queue at 7am which makes you later! overall a nice hotel, quite close to the tube, shops and bars. i would stay there again.

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Jeremiah anthony
Glin, Co Limerick, Irlanda
19/05/2007

4/5 Ver los detalles

Overall a good experience and would stay again.

Room air conditioning not working. noise from some kind of extraction unit outside window excessive. very slow response from staff to our request for fan in room, we had to call twice. when we were moved to another room on day two we eventually had to collect our own luggage even though we were assured that this would be done by hotel staff.

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Mark
Ithaca, Ny, Estados Unidos De América
14/05/2007

5/5 Ver los detalles

Great stay & service--web connection fees are criminally high

i stayed at teh russell for a conference--and stayed on for a coupe of days after. the room was excellent and staff were most accomodating. i would give the russell hotel a very high recommendation. the locaton, being so close to the underground and so close to the british museum, was also excellent. the one drawback--the fees for web-connection are ridiculously high. there are a number of internet cafes in the area--well worth the 2 minute walk.

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Phil
Stoke On Trent , Reino Unido
28/04/2007

4/5 Ver los detalles

Hotel russell - april 07

Have used this hotel a number of times. very good and what i like about the hotel is that you can usually get a good nights sleep. however, on my stay this time i was put in a room next to the plumbing and was kept awake/woken early because of this. the next day, i complained and was moved. do not stay in room 112 as you will get no sleep. other than that, the hotel is really good.

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Anne-marie
Sheffield, Albania
21/04/2007

4/5 Ver los detalles

One night stay at hotel russell

This hotel is very elegant & in a fantastic location. the porter, kerry, who has worked there 30 years is professional & friendly. the breakfast was good and the bathroom lovely. unfortunately, when i stayed the hotel was fully booked & the reception staff were unable to fulfill my reservation promise of a twin room. my friend and i were given two single rooms instead. this would not have been a problem except they were smoking rooms & the smell of smoke lingers which i can't bare. this spoilt the stay for me & i was cross that the hotel were unable to rectify the situation other than sending a cleaner with some glade air freshener!

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Patrick
Zierikzee, Países Bajos
27/03/2007

5/5 Ver los detalles

Russel square

Would have liked to receive some detailed travel directions from hotelsclick.

Heather
Stockton On Tees, Reino Unido
23/03/2007

4/5 Ver los detalles

Shopping and theatre

Overall an excellent stay. brilliant location for our weekend in london. close enough to walk to the shops and the theatre, didnt have to use the tube at all. disappointments were: we were a party of 4 and had 1 double room on the 8th floor and a twin on the 6th. the double room was far superior to the twin - the twin also stank of stale cigarette smoke. breakfast was a little disorganised and we had to ask for a lot of things that i would normally expect to automatically arrive at the table.

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Geoffrey
Kingsdown, Reino Unido
21/03/2007

4/5 Ver los detalles

Hotel russell

Room clean, dinner food good, service leisurely, breakfast food good, coffee/tea service not well organised.

Maeve
Wezembeek, Bélgica
19/03/2007

4/5 Ver los detalles

Big lobby, small bed...

I spent one night in this centrally located hotel, as i had business at the nearby university college london , a few minutes stroll away. the reception , bar and restaurant facilities were excellent and the hotels click price was good value. my one quibble was that the bed wasextrememy small, nice for honeymooneres perhaps, but a little cramped for a less ro,antic buiness interlude...

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Jennifer
Shipley W. Yorks, Reino Unido
16/03/2007

5/5 Ver los detalles

Russell hotel

We were very pleased with the accommodation at the russell. the rooms were very clean and comfortable and the breakfast was good. the central location made getting to our various appointments very easy. we shall certainly use this hotel again

Michelle
Peterborough, Reino Unido
12/03/2007

4/5 Ver los detalles

Feedback

Nice room but very expensive food either in-room or in the restaurant

Rima
Sheffield, Reino Unido
10/03/2007

5/5 Ver los detalles

Happy about stay

Me and my boyfriend stayed here for a night,the room was nice,had everything what we needed.also got really nice breakfast.the building itself looks magnificant!and we paid £55 pp incl breakfast.and this is not too much more than b&b.also good location.

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Bo
Brøndby Strand, Dinamarca
09/03/2007

5/5 Ver los detalles

Bowie

Very nice hotel good location good restaurant very good service

Pernilla
Malmo, Suecia
03/03/2007

5/5 Ver los detalles

Great hotel!

Ejoyed our stay....

Innthaler
Klosterneuburg, Austria
16/02/2007

4/5 Ver los detalles

London

The first night were only two single rooms available. as an excuse for this we got for the next four nights a very nice ambassador appartment without an extra fee! breakfast was very good but the room for breakfast is too small. so it can happen, that you have to wait for a free table.

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Christine
Luton, Reino Unido
17/02/2007

4/5 Ver los detalles

Overnight stay hotel russell

Very nice clean hotel. i had phoned hotel direct 5days prior and was told ok for early check in as going to matinee at theatre. reception had no log of call, but said i had requested bath only room. so just left bag atr hotel, frustrating waste of my time. room was small, but adequate. continental breakfast was haphazard, definately not 4* everyone was waiting for something, milk, rolls,plates, girl clearing tables seemed indifferent. the consierge was very helpful and greeted everyone with a smile, he was employee of the month & you could see why.

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Rebecca
Broxburn, Reino Unido
16/02/2007

5/5 Ver los detalles

Pretty package, but the basics weren't great

The russell hotel is a beautiful hotel, well placed in london with excellent access to the tube and only a 15 minute walk from main line stations. service was excellent - friendly and professional. and the breakfast we had in the king's bar was very tasty indeed. but beyond the plush packaging, we were disappointed with our room. the room was clean, but very small. the bed was rubbish - and what is the point of a nice hotel if you can't sleep at night because the mattress is sagging and horrible?! i'm certain there are nicer rooms in the russell hotel and maybe we just got unlucky, but i don't know that i would stay there again. with so many lovely hotels in london and good deals to be had by most of them, i'll choose next time to stay in a hotel where i can get a good night's sleep!

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Amanda
Stanion Kettering, Reino Unido
10/02/2007

4/5 Ver los detalles

21st birthday treat

Room was pokey, not particularly pleasant, bathroom down some stairs, almost like an afterthought. nothing like pics shown on net. as this was booked for 21st present very disappointed. i contacted hotel, (daughter sent pics via phone) and said how disappointed i was and they said because it was her birthday they would upgrade her. they did and then charged her another £30. had arranged for box of balloons to be delivered to room, they werent there when daughter arrived so i rang and they said they knew nothing about it. daughter then went and asked reception on two different occasions and the same answer. i phone balloon company who said delivery had been made and signed for at 10 that morning. daughter went back to reception and insisted on checking post room and there it was with her name all over the side. had we not been persistant she would never have received them. i think if we had paid the going rate she would have been treated a little better

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Kathryn
Kingswood, Reino Unido
27/01/2007

4/5 Ver los detalles

Russell hotel

Great hotel and very convieniant for the theatre and the british museum

Hugh
Leichhardt, Australia
22/01/2007

4/5 Ver los detalles

Nice location....and it snowed.

Wireless internet was 20pound a day. tv never worked heating was great. awesome venue for conference

Bhasker
Hull, Reino Unido
22/01/2007

5/5 Ver los detalles

Hotel russell

Negative points - size of room small- almost claustrophobic ! tv not working -found out that staff knew taht it was not working !