Good hotel but require a deposit when you arrive wasn't aware of this!
Great location. rooms nice & clean. my only complaint would be the deposit i had to pay when i arrived. they needed £50 deposit to hold on a card which is fair enough but my card which was a maestro could not be used to hold they had to take it actually out of the account. this meant the money saved for london was £50.00 down :( wasnt happy. the sunday when we left they refunded the money. monday the money was still not refunded. its taken 4 days to get my £50 back. in the current climate i dont really want to wait 4 days to get £50 back. this was not mentioned either by the hotel guy. this was the only let down.
Schließen