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Bewertungen Hotel Holiday Inn London - Kensington High St.

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  Wrights Lane , Kensington - W8 5SP, London

Hotel HOLIDAY INN LONDON - KENSINGTON HIGH ST. Holiday Inn London - Kensington High St. befindet sich im Stadtzentrum von London, nur wenige Minuten von den Geschäften der Kensington High Street und in der Nähe der U-Bahnstation. Das Hotel, das erst kürzlich renoviert wurde, verfügt über 708 Zimmer und 12 Tagungsräume, eine private Grünfläche... Mehr Details Hotel Holiday Inn London - Kensington High St.

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  • Note 3.8/5 3.8/5
  • Aufenthalt 3.7/5 3.7/5
  • Preis 3.7/5 3.7/5
  • Zimmer 3.2/5 3.2/5
  • Lage 4.5/5 4.5/5
  • Sauberkeit 4.1/5 4.1/5
  • Empfang 4/5 4/5
  • Service 3.7/5 3.7/5
  • Business Service 1.7/5 1.7/5

 Gästebewertungen

Caitlin
Oxford, Grossbritannien
19/10/2018

4/5 Details anzeigen

Great conference, shame about the lack of elder thoughtfulness

I didn't get to my room until it was 10.30pm, by which time i was desperate to sleep. the screen was on and i had no buttons to switch it off, but room service came and helped by bringing another remote. i couldn't find any soap - which had been put in a cabinet that looked, from my small height, to be just a mirror in the bathroom. i think i need more obvious evidence of toiletries please! the end of the bed was so near the wall that i had to go very carefully to close the curtains as my knees are not good - had i been more elderly, i couldn't not have closed them, as i couldn't have reached them without injury. the lobby needs a ramp for suitcases to be rolled towards the lift, not two banks of stairs.

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Richard
Grossbritannien
14/10/2015

3/5 Details anzeigen

Kensington close hotel

Great lobby but not much in depth. the car park staff were hard to find and the member of staff i could find was more interested in talking to his colleague than assisting me. the gym is nice but the £8 charge is not so! couple that with a £9.95 per device per day internet charge and the costs start to rocket. the room itself was tiny (standard for london i know) i couldn't stand facing the sink as the gap was to small ( i'm 5'10" and 75kg ) my shoulders also touched both walls either side of the loo.

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John
Grossbritannien
03/09/2015

3/5 Details anzeigen

Disappointing stay at kensington close!

We have just returned from our tenth visit in two years to this hotel. apart from the last two visits everything went smoothly and we rated the hotel very highly. we always asked for a walk- in shower due to my wife's hip problems and this was always provided without extra charge. in june we had to pay an extra £120 for this. it would appear that the rooms are rated differently now and what were small standard rooms are now executive. it doesn't deserve four stars. we've discussed it with the hotel and a manager who was there in june but has since left gave us his personal email address and told us to contact him next time and he would allocate a room with walk-in shower at no extra charge. when we arrived in september we found there was no record of this. we had a copy of his email with us and so were given an "upgrade" at no extra charge. we were told it was an executive room but it was exactly the same as the very first small standard room we had. we cannot understand any of it.

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Geoff
Grossbritannien
03/08/2015

4/5 Details anzeigen

Lovely hotel, great location.

A smart hotel, all facilities used were very good. breakfast is excellent, room was smart but a little small and too warm. air conditioning was too noisy to leave on during the night. window opened but not enough air circulation to have any impact. bar prices are very steep! frustrated by the fact that my keycard never worked and required a return to the reception to rectify, each time i returned! however, i would still return and hope that the next visit might be an improvement?

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John
Grossbritannien
11/06/2015

4/5 Details anzeigen

Excellent location

We have just returned from our eighth stay in two years at this hotel. until this time we have found it perfect in every way. however, on this occasion we were forced to pay over £100 extra at the hotel just to have a room with walk in shower. on all previous occasions this wasn't a problem. the room we were first shown was so small that it would have completely ruined our stay of five nights. it's very difficult to know how they are trying to grade their rooms now but it has changed. it's not at all what you would expect from a four star hotel. on a more positive note, the breakfast is superb and the location is very convenient for buses and tube.

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John
Berwick-On-Tweed, Grossbritannien
19/03/2015

5/5 Details anzeigen

Excellent location

We stay regularly at kensington close hotel and it always lives up to expectations. it is very well located and is close to tube, parks and shops. the beds are comfortable and there's a good choice at breakfast. it's an extremely quiet hotel considering it's so near to kensington high street. we have just returned from another five night break and we were upgraded to a beautiful room because of a shower problem we had. the staff are always pleasant and extremely helpful.

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Daniel
Northampton, Grossbritannien
31/12/2014

5/5 Details anzeigen

Great price, great location

Lovely clean, modern and friendly hotel!

Michelle
Cardiff, Grossbritannien
15/01/2015

5/5 Details anzeigen

Excellent value for money hotel

I paid £300 for 3 nights bed and breakfast at this hotel@ hotels click . i read the reviews on tripadvisor and i am pleased to say that the hotel was excellent. service was great. we were upgraded o a deluxe room which was compact . the breakfast was fresh and tasty. the location was amazing and i couldn't have asked for more.

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John
Berwick-On-Tweed, Grossbritannien
01/01/2015

5/5 Details anzeigen

Great hotel and perfect location

We have just returned from a four night stay in kensington close. this was our seventh visit in two years. we cannot fault it and wouldn't stay anywhere else. the staff are very helpful and friendly and if you need anything it is seen to immediately. the rooms are clean and comfortable. we always ask for a first floor room with walk-in shower and we always get it. the location is perfect. we are already planning another visit in march. we thoroughly recommend this hotel and also hotelsclick.

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Rebecca
Warwick, Grossbritannien
21/11/2014

4/5 Details anzeigen

Kensington close

Busy, great location close to tube and great restaurants/bars. very touristy, so if youre coming

Gisela
Karlskrona, Schweden
07/11/2014

3/5 Details anzeigen

Nice beds, small room

Small rooms, comfortabel beds.

Beverley
Newport, Grossbritannien
31/10/2014

4/5 Details anzeigen

Great location

When we arrived to check in the reception area was very busy and we waited along time - however the staff were very helpful. when we got to our rooms they were very tired and small. on our way out for the afternoon we mentioned this to the housekeeping manager and when we returned our rooms had been changed. breakfast was really good and staff attentive. lovely bar food and great atmosphere.

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Simona
Forli, Italien
27/09/2014

5/5 Details anzeigen

Nice, convenient and comfrotable.

Nice, convenient and comfrotable. clean room, reception staff and guest manager are all very helpful and professional. it is located in one of the nicest and safest area in london (kensington and notting hill). you can safely walk alone late in the evening. it is very close to markets, shops, cafè, restaurants and metro. definitely will be back!

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John
Berwick-On-Tweed, Grossbritannien
04/09/2014

4/5 Details anzeigen

Excellent location

We have just returned from our sixth visit in two years and we cannot fault this hotel. each time we requested a first floor room with walk-in shower and each time that was duly delivered. the breakfasts are excellent and rooms very clean. the rooms are on the small side but are adequate. the hotel is well placed for buses and tubes.

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Elizabeth
Galway, Irland
23/08/2014

3/5 Details anzeigen

Good but very busy

I've stayed at this hotel a number of times and its location can't be beat, but be aware that it's used by airlines for their personnel, and by an endless stream of tour companies, so the check-in desk is always busy. my only complaint is that they are still charging £10 per day for wifi access. i can't see that any charge at all is warranted, and they should be encouraged to provide this free of charge.

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Michael
York, Grossbritannien
14/07/2014

4/5 Details anzeigen

London break.

The location and hotel public areas were good,the staff were pleasant and knowledgeable.breakfast was excellent and well run 5*. the room however clean, was far to small,the facilities has been crammed into tight spaces,the sink was virtually unusable as a result.

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Irma
Espoo, Finnland
02/05/2014

4/5 Details anzeigen

Plesed with all

I have put my opinions on thy right side

Alberto
Santander, Spanien
14/03/2014

4/5 Details anzeigen

Cinco dias de estancia familiar

Nos gustó el hotel, que esta bien situado, y dispone de muchisimo personal. una parada de la linea circular del metro a 200 metros, a 20 minutos andando del museo de ciencias naturales y menos de 10 de hyde park. postes de bicicletas de alquiler a 100 metros. las habitaciones eran un poco pequeñas, y encima la cama era bastante grande. tampoco me gusto que no dieran wifi gratuita

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Marcus
Evanston, Vereinigte Staaten
14/03/2014

5/5 Details anzeigen

Highly reccomended! loved our stay!

Beautiful hotel. stayed for one night with my fiancé . very friendly and helpful staff. was greeted at the door. ordered room serviced. ordered burger and steak. food was absolutely delicious! and i think quite affordable, being room service and all. one block from train station, high street station i believe. had full english breakfast, was well prepared in nice dining hall. just wish we could of gone to the pool. i plan on visiting london again and i will be staying at this hotel again. thanks for a great stay!

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Guy
Penicuik, Grossbritannien
07/03/2014

4/5 Details anzeigen

March stay

We were looking for an hotel close to olympia for a 3 day visit. the kensington close hotel provides a superb location within a mile and very close to high st kensignton tube station. the situation of the hotel on wright's lane makes it one of the quieter locations away from kensington high street or cromwell road. standard room size was quite small but for the price and location was good.

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Inge helge
Aamli, Norwegen
28/02/2014

4/5 Details anzeigen

Greit hotel.

Standarden på hotellet er bra, men rommene kan variere i størrelse. vi har lagt her flere ganger.

Giovanni francesco
Gorizia, Italien
24/01/2014

4/5 Details anzeigen

Coppia di gorizia italy

Ottima posizione vicino la fermata della metro' volendo a piedi si arriva in poco tempo sia a portobello road che al parco

Moniq
Uxbridge, Grossbritannien
23/01/2014

4/5 Details anzeigen

Excellent stay kensington close hotel

Teh otel is situated in a vibrant part of london. all staff are welcoming and polite and as it was a special birthday present received an upgrade on the room. wer also stayed an additional night.

Julie
Deal, Kent, Grossbritannien
31/12/2013

4/5 Details anzeigen

New years eve stay

Stayed with my husband on new year's eve. we drove up so being able to park the car, although a bit pricey, was a bonus. check in was very easy and staff very efficient and helpful. room on 7th floor was a little small but had everything we needed, very comfortable bed. bathroom was lovely. all was spotlessly clean, newly and tastefully refurbished.

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Aage gustav
Fredrikstad, Norwegen
25/11/2013

4/5 Details anzeigen

Kjempefint hotell

Fint beliggende hotell med banen like ved. nydelig dobbelseng og rent og fint. god service

Caterina
Trieste, Italien
27/11/2013

4/5 Details anzeigen

Vacanza a natale

è la quarta volta che soggiorno in questo albergo, lo raccomando per pulizia, posizione e gentilezza del personale. le camere sono ampie e ben disposte. londra merita di essere vista a natale e anche gli addobbi dell'albergo sono risultati notevoli.

Keith
Barnstaple, Grossbritannien
23/11/2013

3/5 Details anzeigen

London stay

Arrived at 6pm only to find that all rooms had been allocated to others ...........possibly due to late that day bookings associated with the dr who conferance weekend. this is irrespective of me booking weeks earlier and having received confirmation from internet site. eventually after a lot of hazzel they found a room. at midnight i went to have a shower........................ you,re guessed it.................. shower does not work, no water at all. finally after much more hazzel we were allowed to shower in another room four floors below and went to bed around 2am. the following day when more rooms became available we were transfered to another room. little to no apology received.

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Francesca
Roma, Italien
22/09/2013

4/5 Details anzeigen

Ottimo hotel

Ottimo hotel, nuovo pulito e in una posizione perfetta. si trova infatti a pochi passi dalla centralissima metro di high street kensigton. bella spa nell'albergo.

John
Berwick-Upon-Tweed, Grossbritannien
26/09/2013

5/5 Details anzeigen

'great hotel and perfect location'

We have just returned from our third visit this year and enjoyed it every bit as much as we did in june and july. we found the staff very friendly and helpful. the rooms were very clean and the towels were changed daily. the location was ideal with the tube station and shops close at hand. we will definitely be back soon.

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Alan
Levanger, Norwegen
26/09/2013

5/5 Details anzeigen

London

After staying at kensington close 17 times before nothing would tempt me away it is one of the best hotells in london

John
Berwick-On-Tweed, Grossbritannien
25/07/2013

4/5 Details anzeigen

Anther enjoyable stay at this hotel

We have just returned from our second stay at kch and found it every bit as enjoyable as the first time which was last month. the location is perfect as it is close to the tube station and shops and also just a few minutes walk from kensington gardens. the room was very clean and breakfast excellent. we asked for a room on the first floor which didn't seem to be a problem. the only drawback was that the room was very dark due to it having a small window in the corner and was overlooked by other parts of the building. we plan to return next month.

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John
Berwick-On-Tweed, Grossbritannien
13/06/2013

4/5 Details anzeigen

Great hotel in very good location

We stayed here recently for a long weekend and apart from the rooms being on the small side we could not fault it. the staff were always extremely pleasant, breakfasts were very good and the location was ideal for us. will definitely return very soon.

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Giovanni
Mezzago (Mb), Italien
04/04/2013

5/5 Details anzeigen

Ottimo albergo, ottimo prezzo

Aldilà della fortuna nell'avere ricevuto un upgrade della stanza da standard ad executive gli spazi in comune erano lussuosi, ben curati e puliti. colazione abbondante (inglese) e servizio ineccepibile. 5 stelle!!

Elizabeth
Galway, Irland
15/03/2013

3/5 Details anzeigen

Weekend break

I've stayed in this hotel a number of times--most while it's being renovated--and have found that it still functions well, despite the noise and disruption. even the renovated rooms are looking a bit dull now, though, and the single rooms are very small. there is no justification for charging for wireless.

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Berit
Sundsvall, Schweden
01/03/2013

4/5 Details anzeigen

Good location

Good location in kensington. quite a large hotel. everything was functional. friendly staff. hotelsclick had the best price!

Tineke
Vlaardingen, Niederlande
23/02/2013

4/5 Details anzeigen

Our stay!

Hotel is looking very nice now it is finished!

Terence
Dublin, Irland
08/02/2013

5/5 Details anzeigen

Will book this hotel again

Had a lovely 3 night stay inthis hotel recently. from the minute we walked in the door the staff were so corteous and helpful. we had a beautiful room modern and spotlessly clean. breakfast excellent will definitely be back. eileen and terry byrne dublin

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Steven
Edinburgh, Grossbritannien
01/02/2013

5/5 Details anzeigen

Brilliant hotel

Stayed here several times and it just gets better. the reception staff are 1st class and very helpfull, rooms exceptionally clean and good buffet breakfast. 2minutes from tube station and great location for exploring london .

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Isabella
Place, Grossbritannien
25/01/2013

4/5 Details anzeigen

Great value for money!

Renovations complete and hotel is in great shape. buffet breakfast substantial....and on until 11am! we were in a corner twin room this time which was slightly bigger and you did not have the same traffic going past room at end of day. shower so powerful that it managed to flood bathroom floor-thank goodness for the cleaner's cart in corridor. wifi lets you log in with room number but it is not free and if they have your credit card, you will be charged.

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Christine
Northallerton, Grossbritannien
30/11/2012

5/5 Details anzeigen

Rugby weekend

Excellent hotel. staff very friendly and helpful.

Derek
Sidcup, Grossbritannien
28/11/2012

4/5 Details anzeigen

Average hotel

Good location, no ambience in restaurant, room rather small.

Carol
Belfast, Grossbritannien
20/11/2012

2/5 Details anzeigen

Poor service at reception

Arrived at hotel having booked 2 rooms. only 1 booked on system - had to wait until evening before other room available. went to check out next morning and was asked for the money for one room. told the receptionist the money had been paid when booked, and had to wait a great deal of time for confirmation of same.

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Robert
Piran, Slowenien
20/11/2012

4/5 Details anzeigen

Decent, but could improve

Large hotel, a maze of almost claustrophobic corridors; other services decent or good. payable internet. totally unfriendly for smokers no place to smoke (except 10-20 meters from the main entrance). a balcony or a terrace could exist, or maybe at least a firestairs.

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Steven
Fareham, Grossbritannien
16/11/2012

4/5 Details anzeigen

Weekend break

Great service, very clean modern hotel

Yogesh
Manama, Bahrein
23/10/2012

4/5 Details anzeigen

Good trip...

A very good hotel to stay.

Roberto
Palma, Spanien
22/10/2012

3/5 Details anzeigen

Habitaciones enanas

Segun llegas al hotel la recepcionista ya te dice que la habitacion es extremadamente pequeña, y asi es... rallado... no entiendo como un hotel reformado y de 4 estrellas aun se atrevan a tener televisiones de tubo de 15" del año de la polca... aun peor es que no disponga de internet en las habitaciones y que ademas se atrevan a cobrar 10 libras por dia de uso... un desproposito!!! lo bueno del hotel es que limpian cada dia las habitaciones y cambian las sabanas y toallas (aunque debajo de la cama encontramos un zapato y un pintauñas xd) y que un porcentaje alto del personal es español.

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åge
Randers Sv, Dänemark
17/10/2012

4/5 Details anzeigen

Well functioning hotel with excellent location

I stayed with my teenage daugheter for 3 nights touring london shops, market and major sigtht. the hotel has a most excellent loction 3 minutes walk fro kensington high street u station and shopping districkt. the service was well functioning with no surprices. the room was small, about 12 m2. a twinn bed and a narrow table along the wall with one workning chair. no relaxing chair and no spase for it. bathroom with shower. everything clean and good standard. the breakfast was an awerage english and the food not particular good. the croissants were dry and no good. only one kind of cheese. rather crowded but a good flow and no waiting to be seated. the price ( £ 117.50 pr. night inclusive breakfast) was justifyable thanks to the rebate for 3 nights prepayed, but no more.

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Mary p
Armagh, Irland
11/10/2012

2/5 Details anzeigen

Worst hotel i've ever stayed

Terrible place evertthing about it is horrible from the staff to the rooma and breakfast a chaotic experience. housekeeping staff a load of thieves who would steal the eye out of your head if they could

Clare
Essex, Grossbritannien
14/10/2012

4/5 Details anzeigen

Kensington close hotel

Lovely hotel, very polite and friendly staff.

Fiona
Glasgow, Grossbritannien
10/10/2012

4/5 Details anzeigen

Good location for albert hall and museums

This hotel is 2 minutes walk from kensington high street,albert hall, museums including the v+a which is well worth a visit ( especially the coffee shop/food hall which has a great choice and fantastic mosaics ). the hotel was is very busy due to the number of rooms, but staff always helpful and cheerful. handy for subway and buses. if you picking this hotel for the leisure centre beware you have to pay for the use--not included in your price !!! bar drinks very expensive.

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Catharina
Amsterdam, Niederlande
11/10/2012

4/5 Details anzeigen

Kensington

Nice room, shower no waterpressure. room was big enough and clean. and new. airconditioning didn't work properly.

Jennifer
Bournemouth, Grossbritannien
28/09/2012

2/5 Details anzeigen

Avoid this hotel

It was not a pleasant experience. the standard twin room turned out to be horrible. a broken kettle, a cold water tap that didn't work in the sink, the bathroom tiles had black mould on them and the covers on the beds were not clean. we complained and we were moved to a club executive room which was clearly a much higher standard so made our stay there bearable. the breakfasts were good however, but the general service was very poor. got one newspaper delivered to our room, and there were one or two problems even with the executive room. barely any of the staff spoke english but smiled a lot. our view of this hotel is try and avoid it if possible, it's expensive and not good.

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Laura
Cheltenham, Grossbritannien
23/09/2012

3/5 Details anzeigen

Nice hotel but nothing for free!

The hotel was quite nice although the 'executive' room was tiny for what it cost. plus, anything and everything extra was charged at stupid prices; wifi, room service, use of the pool facilities, keeping a bag after check out - they charge for everything which is frustrating after you pay so much to stay. it was a nice hotel and in a good location but i wouldn't go back - in this day & age, when on a business trip, its rare you will have to pay a tenner per day for wifi!

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Keith
Droitwich, Grossbritannien
22/09/2012

5/5 Details anzeigen

Another good stay

Have stayed at kensington close several times over the last few years and have witnessed at first hand its renovation. an all round super hotel, friendly staff, in an excellent position for visiting london 's tourist places but has continued to charge realistic prices for its rooms.

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Caterina
Trieste, Italien
18/09/2012

4/5 Details anzeigen

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Alan
Levanger, Norwegen
03/05/2012

4/5 Details anzeigen

Tipp topp

By far the best hotel in london at the price nothing be better, after staying at the hotel 15 times before it is even better now after all the renavations they have made.

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Nicole
The Hague, Niederlande
01/05/2012

3/5 Details anzeigen

Kensington close

Very nice hotel, not so striking from the outside.they are renovating the hotel so there was a lot of noise, but not for long. after the renovation it will look even better. small efficient room, clean,you can open the windows, very nice i always think.wake up service half hour to late! reception very hasty not so friendly. free wi-fi . good small meals.

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Val
Cork, Irland
04/04/2012

5/5 Details anzeigen

Vacation

This hotel was very well priced, ideally located and staff were most helpful. i would highly recommend it.

Isabella
Place, Grossbritannien
05/03/2012

4/5 Details anzeigen

Great location

Very eficient check in. twin room small but had everything you need .

Paolo
Milano, Italien
13/02/2012

4/5 Details anzeigen

Hotel in ottima posizione

Gary
Rye, Grossbritannien
10/12/2011

4/5 Details anzeigen

Great value and location

We stayed here on a saturday night whilst visiting friends in central london. the hotel is currently having a refurb (as are many in preparation for the olympics)but thisdid not affect us as work is not at weekends. room was small but clean and bed was very comfortable. breakfast was top quality with everything you could want. nice bar with reasonable prices.i would definitely stay here again.

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Edgard
Bolzano, Italien
24/11/2011

4/5 Details anzeigen

Piacevole sorpresa !

Prima di partire avevamo letto varie recensioni un po´ negative e quindi siamo partiti un po´timorosi di trovare un albergo sporco . all arrivo abbiamo invece avuto una piacevole sorpresa . l´albergo e´sicuramente un po´atempato non per niente stanno facendo una ristrutturazione , ma la stanza era pulitissima wc compreso gli asciugamani sono stati cambiati ogni giorno e quindi possiamo affermare che nel complesso e´tutto ok !anche la colazione era buonissima e abbondante . il personale gentilissimo .solo una piccola cosa la farei notare . all´atto della prenotazione abiamo pagato on-line il prezzo richiesto . all´arrivo ci hanno obbligato a strisciare la ns/ carta di credito per mettere a disposizione una cauzione di 107,00 sterline . a dire della impiegata della reception questo importo e´stato poi stornato alla ns/ partenza .siccome non ci e´ stata consegnata nessuna ricevuta ,a noi e´sembrato un po´strano e speriamo non trovarci questo importo sul conto della visa !!

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Brian
Gosport, Grossbritannien
04/11/2011

4/5 Details anzeigen

That'll do for me!

Hotel mid refurbishment like so many gearing up for the olympics but the disruption was minimal, a little noise and some decorative work taking place. for the price the location was fantastic, the rooms where small but ideal as a base, breakfast was hearty so no complaints from me and i wouldn't hesitate to go back.

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Raymond
Streator, Vereinigte Staaten
25/08/2011

4/5 Details anzeigen

Good location, terrible shower

We were only in this hotel for one night. the shower didn't work, the maintenance man was called, he tightened something and showed us how the shower worked but after he left, it still didn't work. otherwise everything else was fine. good location, great breakfast.

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Claudia
Brussels, Belgien
26/08/2011

4/5 Details anzeigen

Not a boutique hotel

The hotel is not a boutique hotel as advertised. bus groups stay there as it is a hotel for the masses which was a bit disappointing. staff was very friendly, breakfast was good - but not the dark room where it was served - and the rooms were ok. i would recommend it maybe - depends to whom.

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Josiane
Bulle, Schweiz
12/08/2011

4/5 Details anzeigen

2 nights at kensington close hote and spa

I was surprised by the cranes and the scaffoldings. surprise by the transformatins in the hotel. it didn't really correspond to the pictures on internet. the swimmingpool was announced as free and a month ago, for my first stay there, we had to pay to enter. the double room wa really small. the breakfast buffet was absolutely great.

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Alan
Newcastle Upon Tyne, Grossbritannien
08/08/2011

4/5 Details anzeigen

Leisure break

Rooms very small. staff friendly. very noisy due to building work.two fire alarms in three days.

Christina
Jämsä, Finnland
13/06/2011

4/5 Details anzeigen

7 a, b ko 2.1/cm

The hotel is under renovation, but the noise of the contraction work does not bother at all. location is exellent. breakfast is a full hearthy one that will satisfy you untill late afternoon. the personnel is friendly and helpful. the best about the hotel is no doubt the exellent location and the spa.

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Fey lieng
Ouderkerk Aan De Amstel, Niederlande
02/06/2011

3/5 Details anzeigen

Good location hotel, however too busy

Reception desk is too small for the number of hotel rooms (> 500, and expending to 700 rooms!). so check in took a while. this hotel seems always busy, people checking in and out. double room was quite small, the width of the bed was less than 140 cm!. small bathroom, however shower stream was quite good. tv small and old fashioned, only 5 channels. wireless internet was for free when booked through hotelsclick.com, however very slow. there was a safebox, but that didn't work. when i reported that at the reception, no one came to fix it. english breakfast was okay, no extensive choice, and again very busy. staff at reception in general not very service minded. location very good, close to tubestation and busstops. in neighbourhood many shops, as well as nearly 24 hours open supermarket.

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Lisa
Rotorua, Neuseeland
20/04/2011

3/5 Details anzeigen

Good service and amenities but sub-standard rooms

The breakfast, gym, pool and staff are great at this hotel, but upon arrival the room allocated was totally sub-standard. threadbare carpet, pokey room space and unclean bedware resulted in an immediate complaint to the management. in all fairness, we were upgraded without any ado but after many hours traveling the process was tiresome and for the cost of the room it seemed unsatisfactory.

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Martina
Listowel, Irland
13/05/2011

4/5 Details anzeigen

Perfect location

This hotel is near buses and the underground, boasts friendly and efficient staff, and is located in a quiet area just off kensington high street. kensington is a lovely area to stay in, and has tons of attractions that are within easy walking distance of the hotel. i would recommend this hotel to anybody wanting to stay in a beautiful and safe part of london. the staff couldn't be more helpful, breakfast was excellent, and the rooms are clean and pleasant. all in all, a winner.

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Alan
Levanger, Norwegen
05/05/2011

5/5 Details anzeigen

London holiday

When checking in unkown to me. my name was not on the hotell voucher whitch i had printed from my computer. maybe my fault for not checking it propely. but then again, when booking a hotell through hotelsclick.com and giving all the personal info you need it should not be to difficult to get it right on your part. after a lot of waiting, and being thrown from one person to another. after one hour. when the hotell contacted your booking office i finally got a room without extra charge. at the time i was very angry with hotelsclick.com. but things turned out okay in the end. i will certanly control all my documents (if) i use hotelsclick.com again

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Allan william
Wigan, Grossbritannien
11/04/2011

4/5 Details anzeigen

Kensington close overnight stay

I stayed in this hotel overnight on the 11th april 2011 as i was attending an event organised by one of our customers. i would consider staying here again, but in a double room next time, as the room was a little on the small side. there was only around 3-4 inches, if that, between the wall and the foot of my bed. however, i can say that the bathroom was very nice & adequate for my overnight stay.

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Margaret
St Neots, Grossbritannien
08/04/2011

4/5 Details anzeigen

Good stay

As usual comfortable bed, welcoming staff and everything i needed tucked into the small room. breakfast arrangements were temporary because of refurbishment work, but were so much better than last time... no long queue and plenty of table space. quick and easy checkout.

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Derek
Aberdeen, Grossbritannien
19/03/2011

3/5 Details anzeigen

A little disappointing!

After booking we were advised of refurbishment work going on at the hotel. the only inconvenience, we were told, may be a little noise. reception handed us keys but did not advise we could not access our room via the lift to that floor, there was no hotel service guide in the room, the room was very tight - i had to climb over the bed to get to my side as there was not enough room to go round the bed, instructions for use of the safe did not say yo needed an access code. all that said, the hotel is in a great location - next to tube and with dozens of restaurants and shops nearby.

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Katherine
Lisburn, Grossbritannien
04/03/2011

2/5 Details anzeigen

My hen weekend

To begin with they messed up my booking. i had the paper to prove my twin room was booked months ago. it took over 30mins to get me a room. i missed my restaurant booking because of this. they said we have given you a better room because of the mix up. if they meant better as in no drilling like on the first floor & we had a handle on our door ?. it was slightly bigger, but extremely freezing, like a fridge. it had a connecting room also which spooked me, as the hotel reminded of the one from the shining. it had extremely long corridors we where in room 764 the very furthest away on the top floor, while are friends were on the first. breakfast was ok, bar was bad, needs a makeover.

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Kim
London, Grossbritannien
04/03/2011

2/5 Details anzeigen

Kensington close review

The hotel is tired and under construction. don't go.

Anthony
Dublin, Irland
17/02/2011

3/5 Details anzeigen

Non disclosure of building work on hotel

The noise from the building work meant leaving the hotel before 8am to avoid an earful.thought it was sharp practice not to inform before booking. after a late night i was unable to sleep on with the noise.i would not reccomend this hotel because of noise from buildind work.though sat/sun work suspended.

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Tineke
Vlaardingen, Niederlande
26/02/2011

2/5 Details anzeigen

Kensington close

Every year we go to stay in this hotel, the hotel was a little under construction so it was different this time! we will go back becouse it is close to our activities, but i think it is going back! the room smelled like a can of roomfreshner was emptied in there! a little to much! and very small beds!

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Carole
Wallasey, Grossbritannien
24/02/2011

5/5 Details anzeigen

Great hotel

Great hotel,asked for quieter room because of work getting done at the hotel and was moved straight away,really nice rooms breakfast was great have booked again for april,great location tube only a few minutes away, and the goat pub not far from hotel, food is lovely and a good price

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Alan
Newcastle Upon Tyne, Grossbritannien
24/02/2011

3/5 Details anzeigen

Leisure break

Clean middle of the road hotel

Alan
Kilbarchan, Grossbritannien
25/02/2011

4/5 Details anzeigen

Beware of building work

Hotel is currently undergoing building work and restaurant is closed. breakfast is served in the bar area making it a bit frantic and uncomfortably hot when busy. many good restaurants nearby for lunch or dinner. we have used this hotel many times for london weekends. ok the rooms are tiny and some have seen better days, but are perfectly adequate for crashing out in. great location just off kensington high street and tube station.

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D
Leamington Spa, Grossbritannien
24/02/2011

2/5 Details anzeigen

Hotel stay

Chose this hotel for location and price, arrived to no car park, room very tired, breakfast poor did'nt bother with any in the end.

Alicia
Etobicoke, Kanada
29/01/2011

5/5 Details anzeigen

The kensington close is my second home

The location can't be beat, the pricing, as london goes, is a bargain; all in, it's the best-kept secret but one that should be spread! my single room was the cosiest ever; very efficiently arranged for the maximum usage of space. i will certainly request this room again. love the full length bath and powerful showerhead; everything's up to date. breakfast service has improved dramatically so that long, unruly line-ups are a thing of the past. a superb choice of breakfast items at the buffet. thank you again for a wonderful welcome and restful stay.

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John
Cirencester, Grossbritannien
08/01/2011

4/5 Details anzeigen

Overnight stay

Last stayed here in 2003 - hotel is much smarter now, good service in the bar and at breakfast, room very clean and smart

Ene
Stockholm, Schweden
03/01/2011

4/5 Details anzeigen

A nice hotel with fantastic location

That's a nice hotel, clean and with good service.

Silvia
Reggio Emilia, Italien
16/12/2010

4/5 Details anzeigen

La seconda volta al kensington close

Ho scelto il kensington close perchè lo conoscevo già, c'ero stata tre o quattro anni fa quindi sapevo già cosa aspettarmi, infatti come la prima volta mi sono trovata molto bene, e rispetto a qualche anno fa l'unica differenza l'ho trovata sulla colazione che questa volta era decisamente più abbondante. il personale dell'hotel è davvero cordiale, la posizione a due passi dalla metropolitana di high street kensington è invidiabile. le camere sono semplicissime, davvero piccole però e non proprio nuove quindi da rivedere un po' la manutenzione, però sono essenziali e si sta bene. letti e lenzuola davvero piccoli, in due si faticava a stare comodi, per il resto nulla da dire, ci tornerei! come frequentemente accade in inghilterra lo standard alberghiero non rispetta quello di altri paesi, quindi questo hotel si può dire essere un 3 *** e non un 4****, ma per noi che non abbiamo nessuna pretesa se non un letto pulito in cui dormire è andato benissimo... il prezzo di hotelsclick è stato la cigliegina sulla torta. ora siamo decisamente fidelizzati! a presto!

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Valerie
Underwood, Australien
26/08/2010

4/5 Details anzeigen

Enjoyable stay

We stayed for a total of 4 nights, renovations were being carried out and on arrival we could here drilling, the receptionist was great and gave us a room towards to rear of the hotel which was nice and quiet. the room was a little small - had to pretty much step over the second suitcase on the floor but well appointed and very well serviced. almost perfect location, easy walk to kensington high street underground also easy walking to hyde park. full breakfast was very good, plenty to choose from all nicely cooked.

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Courtney
Chippenham, Wiltshire, Grossbritannien
23/09/2010

4/5 Details anzeigen

Kensington close experience

Friendly reception and hotel staff. single room a bit dated and compact. breakfast was nice buffet style but bacon was streaky. small moan but i have never seen streaky bacon served in a uk hotel before and i prefer back bacon..

Courtney
Chippenham, Wiltshire, Grossbritannien
23/09/2010

4/5 Details anzeigen

Kensington close experience

Friendly reception and hotel staff. single room a bit dated and compact. breakfast was nice buffet style but bacon was streaky. small moan but i have never seen streaky bacon served in a uk hotel before and i prefer back bacon..

Anthony
Leicester, Grossbritannien
24/09/2010

4/5 Details anzeigen

Kensington close

Good hotel for the price. rooms although small are well laid out(how much room do you need for 1 night) and very clean. staff and reception very freindly. full breakfast very good (buffet style so just help yourself) would stay here again if visiting london. very close to the tube 2-3 mins

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George
Aberdeen, Grossbritannien
01/09/2010

4/5 Details anzeigen

a great choice & fantastic value

Yes the rooms are small, however as on a holiday it is adequate ( did not want to use room a a sitting room) as before it was very clean and during our 8 day stay the bedding was change 4times so please do not let negative comments about room size put you off ( if you want that book into a travel lodge !) the inclusive english breakfast was well above average and was 4 star, and the staff in the breakfast room keep it clean and tidy and always gave a warm welcome , despite being extremely busy at times there was never a shortage or delay with the food. as for location you cannot beat it as so close to tubes /buses and within 10/15 minutes of all popular places i am pleased to recommend this hotel and would use it again without hesitation

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Stephen
Aberdare, Grossbritannien
23/08/2010

4/5 Details anzeigen

August 2010

My wife and i had an excellent stay at this hotel. we found the rooms to be a little on the small side, but still bigger than some i've stayed in previously in london. we wanted a location that was convenient but not too close to the city. this was perfect. staff were very friendly, excellent breakfast and great fitness facilities. all in all a wonderful trip and would definitely return here.

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Colin
Worksop, Grossbritannien
27/08/2010

4/5 Details anzeigen

Kensington close

Nice hotel good fasciallties good for transport eg buses and tube nice relaxing bar friendly staff good food

Edwin
Knebworth, Grossbritannien
04/08/2010

3/5 Details anzeigen

Great for kensington attractions

Very convenient hotel. excellent breakfasts, lots of taxis to hand, close to tube and buses. an excellent base for albert hall, holland park opera, knesington shopping and museums. staff very helpful. rooms a bit small but comfortable and airconned.

Matthew ivan
Camborne, Grossbritannien
31/07/2010

3/5 Details anzeigen

London break

Ideal location (150metres approx. from tube and kensington high street) external appearance as expected but entrance steps in need of repair - should be cleaner and more inviting! in general terms and as it was only a short stay with hotel as base only the only real criticism i would make is about the bedroom; it was small, drab furnishings and very tired looking- too many coats of paint which was scratched, chipped and scuffed - not very inspiring to wake-to to

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Annette
Tuscaloosa, Vereinigte Staaten
05/08/2010

4/5 Details anzeigen

Kensington close

Convenient location. feeling of safety in the hotel and in the neighborhood. always sufficient staff on duty. gift shop sells postage--a little plus for international travelers who want to send post cards.

Amelie
Paris, Frankreich
10/07/2010

3/5 Details anzeigen

Good location - standart room

The location is perfect, in a quiet street, so the room are not noisy at all. but, the reception is not so good, the receptionist didn't want to give us a room with a bed for two as it's not guraranted, he argued that there was no room available. we kept our position and finally we had a room with a bed for two... strange the room are really tiny, clean, but not really recent. the breakfast is horrible, in a room without window, and nothing is fresh, if it's not included i would recommand to take it outside.

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Terence
Clarendon , Australien
23/06/2010

4/5 Details anzeigen

London

Space a bit tight for a lot of luggage good breakfast good service dont use room phones

Pia
Oslo, Norwegen
21/05/2010

4/5 Details anzeigen

The location is great

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Antonio
Roma, Italien
14/05/2010

4/5 Details anzeigen

Good

I think this is not a **** hotel. this is a good ***. good for position and price.

Arne kristian
Vinterbro, Norwegen
06/05/2010

4/5 Details anzeigen

Nice stay at kensington close

The staff was excellent. the room was not very big but in this area of london, it was very cheap and included breakfast. i can recommend this hotel to everyone.

Patricia
Dublin, Irland
19/04/2010

4/5 Details anzeigen

Location great, hotel a little undelivered.

Hotel is at a great location, minutes from all the high street shops, only a short walk earls court and olympia. breakfast was great, but the rooms are tiny and defenitly not 4star. the spa and pool have a charge of £8, i think a bit of a rip off for residence to have to pay for use of pool.

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Rodney
Totton, Grossbritannien
12/04/2010

5/5 Details anzeigen

Smart hotel-smart area

Used this hotel several times and the standard is good and the breakfast large. location for underground and buses very close and taxi rank outside. swimming pool and shop.

Breda
Ljubljana, Slowenien
10/04/2010

4/5 Details anzeigen

Kensington close

Nice hotel, very expencive, but on very good location

Elizabeth
Swansea, Grossbritannien
26/03/2010

4/5 Details anzeigen

Value for money

Comfortable hotel, very close to tube station. our bedroom was very small, however, modern, clean and quiet. friendly and helpful staff to answer questions etc we paid £185 for 2 nights with full breakfast through hotel click. we have used hotel click many times and always had a quick, efficient service.

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Niall
Dublin, Irland
16/03/2010

4/5 Details anzeigen

good hotel

I stayed in kensingto close hotel one night with my wife 16 march10 ,we had a very pleasant stay the location is excellent the staff very helpful and profesional the breakfast very good .we went for a swim jacuzzi not working which was disappointing .bedroom adequate however quite small .all in all a pleasant stay

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Keith
Chester, Grossbritannien
27/02/2010

4/5 Details anzeigen

Week-end stay

Good location, good price, good break-fast, rooms were a little of the small side

Christine
Bude, Grossbritannien
16/02/2010

4/5 Details anzeigen

Convenience and cleanliness

Conviently placed hotel. staff friendly and helpful. good value for money.

Claus
Skjern, Dänemark
12/02/2010

5/5 Details anzeigen

Go for it!

My husband and i spent four nights at this hotel. the double room was large, comfortable and very clean. the bed was exellent. the breakfast was fine, i missed a variety of fruit, though. the location is perfect, vey close to kensington high street and underground station. good restaurants and pubs in the neighbourhood.

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Anita
Lincoln, Grossbritannien
13/02/2010

4/5 Details anzeigen

Kensington close hotel

Room and bathroom very clean but very small. someone bigger would have had difficulty getting past the end of the bed to the bathroom. also bathroom door not very easy to open.

Julian
Stafford, Grossbritannien
05/02/2010

4/5 Details anzeigen

You get what you pay for

The title says it all. i was told by reception they'd given me a free upgrade to an executive room (471). unfortunately, that ment when i saw the postage sized room i was more deflated than i would have been if they hadn't mentioned it. i never found out what the difference was between standard and executive but i suspect a shoe-horn was involved. i can't knock the price but if i had known the room size i would have paid more and stayed else where. on the up side, bed was comfortable, breakfast was very nice and issue with heating was resolved quickly.

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Diane
Sevenoaks, Grossbritannien
06/02/2010

4/5 Details anzeigen

Ok for the price

The room was on the top floor, which at least meant we had a view of something other than a wall. the room itself was clean but basic - even had to get hairdryer sent up from reception. but the show head was broken - literally, as it came off in my hand when i touched it - and the water pressure was dreadful, with only tepid water temperature. the room also was very noisy in the early hours - sounded like radiators heating up although none in the room! however, breakfast helped make up for the shortcomings.

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Gllian
Gobowen, Grossbritannien
29/01/2010

5/5 Details anzeigen

Best birthday

I was most impressed with this hotel after reading some of the reviews... i booked this hotel for a special birthday celebration booking a standard room but up graded to an executive room for £30 extra per night... we arrived to be greeting with a very pleasant man at reception wishing me a very happy birthday... our room was on the second floor in the front of the hotel... the room was very pleasant clean and comfortable, with everything we needed and more... the bathroom was small but good with a small bath and shower which worked very well.. fruit water and sweets were put into the room as it was a celebration....the location of the hotel was excellent just being off kensington high street. we went to the albert hall had a taxi there which was just out side the hotel and we were able to have a pleasant walk back to the hotel which took us about 15minuets...we had breakfast in the hotel which was very good, lots of choice and very efficient staff. we did'nt have our evenings meal at the hotel as there is so much choice of restaurants in the area, we can recommend the thai rest just next to the hotel. the restaurant in the hotel looked very good with a very an excellent menu. overall i can say that i was very concerned about staying at this hotel after reading some of the horrible comments, but i would not hesitate in returning back to this hotel and i certinly would recommend it to my friends..

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Maria elena
Meda, Italien
06/01/2010

4/5 Details anzeigen

Room small, great location

Standard room very tiny and cold. great breakfast and very good location in kensington near the tube.

Elena
Moscow, Russland
30/12/2009

3/5 Details anzeigen

Do not recommend

This is actually not 4 stars hotel. the only advantage of this hotel is location. it is rather dirty there. the room was too small. we stayed at this hotel in ny holiday it was no heating in the room. i have asked to change the room of repair the heating but no luck. the breakfast was rather poor. i stayed at this hotel 2 years ago when they where 3 stars – they were almost excellent. but now their 4 stars made them the worst.

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Heather
Leeds, Grossbritannien
27/12/2009

4/5 Details anzeigen

Kensington close - update

Was apprenhensive after booking for 2 night stay after reading some of the reviews, but have to say that our stay at the hotel was very good. we were greeted and welcomed on arrival.we had ordered twin room and the room we were allocated was very reasonable in size, clean and met our needs. the location was great, just off the high street and the full english breakfast each morning excellent. all in all a very good stay for what we paid and a place i would recommend.

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Lorraine
Bray, Irland
26/12/2009

4/5 Details anzeigen

Nice stay

Location very close to kensington high street and tube station, rooms small but very clean and modern, sports bar expensive ok for 1 or 2 drinks , overall we had nice stay

Georgia
Athens, Griechenland
22/12/2009

5/5 Details anzeigen

Kensington close rules!!

I have no complains at all! the location of the hotel and service were awesome!!

Ricciarda
Ameno, Italien
13/12/2009

3/5 Details anzeigen

Non è un 4stelle

Le camere erano fredde, la colazione varia ma non da 4stelle e la sala era fredda

Angus
Toronto, Kanada
15/11/2009

5/5 Details anzeigen

A value for money location +++++++

Nice hotel rooms are a bit small but this is london.batroom was cleane towels change daily good shower and lots of hot water but strange lighting.the only bad thing was that the chair in the room was very gubby.the stay included full breakfast a 15 pound per person value!!so for $270:50 can for two night for two people what was not to like.the tube trip to heathrow took forty min.location very good for west end by bus and tube wished we had stayed an extea night would stay there again

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Marco
Perugia, Italien
26/11/2009

5/5 Details anzeigen

Buonissimo hotel

Buon albergo, camera non molto grande ma estremamente pulita. colazione molto buona e abbondante. consigliato

Anne
Wareham, Grossbritannien
14/11/2009

4/5 Details anzeigen

A night spent alone

I chose this hotel as it was near the course i was attending and near the tube station. considering the location the price was good. however, there was nothing outstanding about it but i didn't use the pool or spa. room service was not very fast, but when my food came it was good and very welcome.

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Elaine
Plummers Plain Horsham, Grossbritannien
07/11/2009

5/5 Details anzeigen

Overnight stay november 2009

I was very impressed with the attitude of the staff in all departments that i came across. reception, housekeeping, restaurant staff, were all very friendly and the room service waiter was patricularly charming. the location is great. close to the tube and handy for our intended venue-the royal albert hall. on the whole, the food was great and the breakfast items on the buffet, both hot and cold were all fresh. room slightly small, but adequate for our requirements and the beds were comfortable. the duvet on one bed was very thin but housekeeping quickly replaced it with another.

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Edwin
Crawley, Grossbritannien
30/10/2009

3/5 Details anzeigen

0k but not 4 star

This hotel is a budget type hotel (premier lodge,travel inn etc) at 4 star prices,my advice stay at premier lodge etc or book an hotel on last minute !

Lydia
Saint Cheron, Frankreich
13/10/2009

3/5 Details anzeigen

Chambre exigue+service minimum reception+chauffage peu performant (rien dans la salle de bain)

Catherine
Lutry, Schweiz
11/10/2009

4/5 Details anzeigen

Week-end in london

Good hotel, room and bathroom a little bit small

Evy
Oslo, Norwegen
09/10/2009

5/5 Details anzeigen

Nice hotel in kensington

Nice and clean hotel with excellent location, close to the tube and busses in all directions. minus for service at breakfast. i got my coffee when i had finished eating, all three mornings.

Dario
Torino, Italien
23/08/2009

4/5 Details anzeigen

Kensington close

Albergo corretto nel rapporto qualità/prezzo/località. camere un po' piccole ma in buone condizioni. servizio di prima colazione buono. albergo nel quale ritornerei senza problemi

Noelia
Castro Urdiales, Spanien
04/06/2009

5/5 Details anzeigen

Kesington close

Habitacion muy bonita desayuno completo y bueno zona muy buena y tranquila

Karen
Colchester, Grossbritannien
06/06/2009

3/5 Details anzeigen

Hen weekend at kensington close

I stayed at the kensington close hotel with 4 friends for my hen weekend. the hotel was very central and close to shops/underground. the recepton staff were friendly and the room was well priced and adequate. 2 things to watch for: 1. the bar man in the sports bar attached to the hotel will charge you a hefty service charge (which you don't have to pay) my friends bought me a bottle of champagne and were charged £6 on top for him bringing it to the table. 2. the housekeeper on the 5th floor was mean to his cleaning staff...very degrading and shouting and horrid....i complained to management as no one deserves this treatment!

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Pamela
Cheltenham, Grossbritannien
29/04/2009

5/5 Details anzeigen

Great stay at kensington close

My friend and i stayed for 3 nights. we have used this hotel before and had a slightly larger room last time. however, the room was very clean and perfect for the time we were in it. quiet at night, great for me as i am a light sleeper! we had cooked breakfasts which were delicious and the staff were very polite and helpful. we will be booking the same for our next trip to london next year. i can also highly recommend the thai restaurant just over the road!

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Margaret
St Neots, Grossbritannien
03/04/2009

4/5 Details anzeigen

Just right

Single rooms are small, but well-designed and cosy. staff friendly, welcoming and helpful. excellent service and food at breakfast. didn't use the swimming pool etc facility, but it's freely available.

Caroline
Rahoon,Galway, Irland
27/03/2009

5/5 Details anzeigen

Fantastic value hotel in the heart of london

We booked this on hotelsclick.com and had a ball. the location is so central and the tube is just a 2 minute walk (high st kensington stop). it is a great value hotel and staff are very well trained and helpful. the room whilst cramped was very clean and there were coffee making facilities which we loved. kensington palace and gardens are just a short walk away. i would highly recommend this hotel for sightseers.

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Anthony
Dublin, Irland
13/03/2009

3/5 Details anzeigen

Drab room

Room was drab plain and small. strictly for sleeping. it would drive you outside.miserable would describe it.

Brenda
Dublin , Irland
13/03/2009

4/5 Details anzeigen

Perfect location

Booked here largely based on reviews. perfect location right around the corner from the underground. very friendly staff, great choice of breakfast, excellent service. lovely leisure facilities. only problem was our room which was a 'standard double' but was only suitable for one! website stated rooms were small but ours was tiny. also felt that guests should not have to pay £5 per day for use of leisure facilities. all in all though we would stay here again but in a bigger room.

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Angela
Larne, Grossbritannien
03/03/2009

5/5 Details anzeigen

Overnight stay in kensington close

Rooms are small but very clean and well presented. breakfast was very busy but everything ran smoothly and quickly. location was excellent, easy access to the tube and kensington high street.

Wendy
Cardiff, Grossbritannien
25/02/2009

5/5 Details anzeigen

Fabulous and friendly.

From the moment i was greeted to the moment i left, i had a great time at the kensington close hotel. reception was friendly and my wake-up call was on time. the senses restaurant was fabulous for both breakfast and lunch and all staff i encountered were friendly and willing to help. the room was clean and well stocked. the bed was comfy and the bathroom had a great shower! attended a course which was well run and catered for by the hotel staff too. good business accommodation. all in all a great stay - well recommended.

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Joginder
Chelmsford, Grossbritannien
21/02/2009

5/5 Details anzeigen

Good well serviced hotel

Very good location for shopping and entertainment. good transport links both by underground tube train and buses. helpfull staff. facilities good. room clean and well serviced.

Yasmin
Durban, Südafrika
18/01/2009

4/5 Details anzeigen

Great location

Brilliant location. good breakfast. bed was very uncomfortable but overall a pleasant stay.

David
Castlecaulfield, Grossbritannien
17/01/2009

4/5 Details anzeigen

Book it

This hotel is good but needs a bit of a face lift. having said that, the rooms are small but clean and the bathroom a good size. the food in the hotel is excellant the location is also very handy to the tube hight st kensington. the pool is good and cost £5 to use.the staff are very friendly and helpful.

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Steven
Tring, Grossbritannien
17/01/2009

4/5 Details anzeigen

Cold breakfast!

The room was clean but compact, and was adequate for an overnight stay the hall ways/lift areas were tatty and in need of refurbishment our room was the furthest distance possible from the lift!

Neil
Cirencester, Grossbritannien
13/01/2009

4/5 Details anzeigen

Style vs substance.

The kensington close has that aura of class about it. from the greetings at the door to the decor, it has a feeling of refinement. this is matched by the service, which is unfailingly polite and helpful. the illusion is only shattered by the details. the rooms are spotlessly clean but small. the bed in my room was not particularly comfortable. there's internet access at the hotel, but at a ruinous rate. (apologies to the local residents whose wi-fi i piggybacked but you really ought to secure your routers). it's a nice hotel that could be a stunning hotel with just a little more genuine consideration for guests instead of the appearance of consideration. in the long run, what would a few mattress toppers, free wireless and a better deal on the spa (like a weekly rate) for guests cost them? minor complaints aside; the staff are lovely, the location is perfect, the facilities are sparklingly clean and (other than charging four quid for a guinness) the sports bar is a blessing if you're a chap travelling alone - hello to my new irish friends and, yes, munster were terrific.

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Sharon
Belfast, Grossbritannien
02/01/2009

3/5 Details anzeigen

Very small rooms

The location is excellent just 5minutes from kensington high street tube. room was very shabby, door looked as if it had been forced open at one time and double lock just spun round, fortunately there was a chain lock which we had to ensure was on as we didn't feel secure. water in bath kept emptying whilst in it so had to place a facecloth in the plughole and then push bathplug into it. safe didn't work so we had to carry our passport and money around with us. room was cleaned every day and the bed linen was very soft and comfortable, as was the bed. would have liked a bedside table at each side instead of the bed being pushed against the wall. i suppose we should have complained but to be honest it was difficult finding anyone who could speak english at the hotel. breakfast was excellent, good choice of everything but because it is obviously a popular tourist hotel it reminded me a bit of queuing for school dinners. we didn't use the leisure facilities as i think charging residents £5 per head per day is unfair and also very costly if one wanted to use it every day.

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Douglas
Doncaster, Grossbritannien
02/01/2009

4/5 Details anzeigen

Kensington close

I booked two rooms, one smelt of smoke and the other was cold, even passage way was cold on first floor, but new rooms was found and everything were ok. clean rooms and a good breakfast. enjoyed the stay

Joanna
Leicestershire , Grossbritannien
03/01/2009

4/5 Details anzeigen

Kensington close good location and nice hotel

It was an enjoyable stay, the room was comfortable albeit very small. the breakfast was really nice and there is a very good gym and spa, which was one of the reasons why we chose this hotel. it's not free, it costs £5 per day, during your stay, but it's well worth it. the sports bar,where was had a couple of beers was over-priced.

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Tommy
Halmstad, Schweden
11/12/2008

4/5 Details anzeigen

A trip to london

Me and my wife spent 4 nights at kensington close. it was very easy to get there from the airport by train and underground. the personnel was helpful and serviceminded. everything was ok except for the bed that was very small for to people and on wheels. the hotel was worth the price. //tommy

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Helen
Canterbury, Grossbritannien
22/11/2008

3/5 Details anzeigen

Not impressed

I was under the impression the hotel had been refurbished, not in the case of our room, for the price i paid the room was unacceptable in size and decor, it was very dated and basic, when i complained i was offered an upgrade at an additional price but i was unable to look at the room before committing so i was very unhappy about this. so if your away for a romantic weekend i would advise against staying here as you will be most dissapointed.

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Rajna
Zagreb, Kroatien
18/11/2008

4/5 Details anzeigen

Almost good value

Bathroom was for 2 star hotel,and it was smoking room ,cant get ride of terrible tobacco smell. everything else was ok-great location.

Joanne
Manchester, Grossbritannien
17/11/2008

4/5 Details anzeigen

Good hotel

Really nice hotel/clean and tidy

Beverly
Epse, Niederlande
14/11/2008

5/5 Details anzeigen

Weekend for 7

We were seven women from holland and were very happy with the hotel. the rooms were charming, clean and complete...not at all shabby which is often the case in this price range. if our husbands were with us, they may have found the bathrooms a bit small, but they were adequate for us. the hotel was clean and the english breakfast was ample and delicious. we were helped at the desk in a friendly and courteous way. some of us swam and took a steam in the morning (for a fee). finally, the tube stop high street kensingen was just around the corner. we will be back!

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Gail
Askam-In-Furness, Grossbritannien
29/10/2008

4/5 Details anzeigen

October stay

Hotel was in a good location and staff very friendly. main problem was the temperature - the room was cold as the heating system was not working. minor point but the bathroom wasn't sparkling and half bottle of previous customer's bubble bath was left on the side of sink. that said i would definitely go back

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Larysa
Barrie, Kanada
22/10/2008

4/5 Details anzeigen

Location location

Excellent location. good value in a great neighbourhood.

Ann
Inverell, Australien
28/09/2008

3/5 Details anzeigen

Comfortable & convenient

We found it comfortable with a good breakfast; it was close to railway and convenient location as our coach tour departed from the hotel.

Noreen
County Cork, Irland
17/09/2008

4/5 Details anzeigen

Kensington close hotel

Overall, i enjoyed my stay in kensington close. however, the room was extremely small, and i was not impressed with having to pay £5 to use the swimming pool or jacuzzi. i felt that hotel residents should not have to pay for this. location of hotel was excellent.

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Ragnhild
Oslo, Norwegen
11/09/2008

4/5 Details anzeigen

May be what you could expect for the prise.

The room was small, but clean. nice looking bathroom. but it was so cold! (we visited the hotel in september.) it was not possible to turn on any heating. neither bathroom nor bedroom had heating. the double bed had only one tiny quilt and one small blanket. the restaurant blue ribbon had nice food and the service was good. but also here it was freezing cold. blue walls and blue lamps, did not make it feel warmer. the breakfast restaurant had tasty food, but was overfilled and noisy, and the staff removed coffee and tea before we had finished eating. the neighbourhood was nice. the underground was just around the corner and there was plenty of shops and restaurants in kensington highstreet.

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Alan
Kilbarchan, Grossbritannien
13/09/2008

5/5 Details anzeigen

Great location

Just off kensington high street and the tube station, ideal for all of london's west end attractions. we have stayed here several times nowe and will use it again for events in the kensington area. standard rooms are a bit small but fine for a short stay. hotel seems to attract a lot of tour parties making the small lobby and the breakfast room very crowded at times.

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Marjan
Gieten, Niederlande
13/09/2008

4/5 Details anzeigen

Small size rooms

Hello i stayed here before but they have many different type's of room as i found out, everytime i have stayed here the size was different but roomnumber 556 was not nice, the room was alright only the carpert a little durty, but the bathroom was not alright, the bathtup was with mould and so where the walls, and the wash-bowl and a lot of cracks, on the otherside was a little corridor, long you had to go atleast a meter but it was only 60/65 cm wide. i am a smallsize person so i fitted in but for my husband it was difficult, you had to turn first sidewise to try to put up your underware. to way to small was this area.

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Egbertus h.
Heemstede, Niederlande
28/08/2008

4/5 Details anzeigen

Good swimming pool

Our standard room was very small with just one chair and a little desk. we stay on the first floor ( room 143). there was a lot of noice in the night. this hotel has a very good swimming pool. you have to pay for de use of it, but therefore it is quiet in the pool. when i advise this room to friends they better can take a more larger room.

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Colin
Haverhill, Grossbritannien
06/06/2008

4/5 Details anzeigen

Stay at kensington close hotel

Overall the hotel was very good with efficient check in. room was small but had all facilities required. had a room at back of hotel which was quiet and had a nice view over south kensington. our only complain was the queue for breakfast because tables were not cleared fast enough. staff were doing their best, but it seemed they were short staffed. this could be a problem if you were in a hurry.

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Carol
Kingston, Surrey, Grossbritannien
31/05/2008

4/5 Details anzeigen

Very plush

Enjoyed a very pleasant and relaxing stay at kensington close, having booked via the internet you can't be sure what your getting but we were more than delighted. the hotel is welcoming and extremely clean and well presented.

David
Cadoxton, Neath, Grossbritannien
11/04/2008

5/5 Details anzeigen

Happy weekend

Was in london to see our son run in the london marathon, and enjoyed our stay at the kensington close,pretty central not far from the tube and found it quite good. double ed was small but for 2 nights could put up with that.

Kam
Smethwick, Grossbritannien
05/04/2008

4/5 Details anzeigen

Good location, tiny room...!!!

This hotel can boast about it brilliant location but thats where it ends... we booked this hotel as its the best one we could find for its proximity to kensington high street and the fact that it had an english breakfast inc of the price... we found the staff to be very pleasant and helpful but i have never known any double room to be as tiny as the ones here. the overall hygiene of the rooms was just ok as the rooms could do with a lick of paint and new curtains. the breakfast was very disappointing as having stayed in 3 star hotels before i have never come across a hotel that serves very fatty streaky bacon and cold toast...!!!

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Vanessa
Widnes, Grossbritannien
22/03/2008

5/5 Details anzeigen

London 22 march 2008

Had a great time as usual, this is are fifth stay great hotel prime location.

Mark
Sutton In Ashfield, Grossbritannien
07/03/2008

5/5 Details anzeigen

Excellent weekend break

Hotel was in central location, clean, with friendly helpful staff. breakfast and parking below the hotel were also available.the rating is about right, comfortable and convenient and good value for money. i

Thorunn
Reykjavik, Island
05/03/2008

5/5 Details anzeigen

Good location, fantastic price

I really enjoyed my stay at the kensington close. the location was great, with only a short 50m walk to kensington high street with its shops and restaurants (and the tube station). we were able to do massive amounts of shopping without coming close to the manic oxford street during the weekend, which i really appreciated :) rooms are not big and the inner most elevator should be avoided. breakfast is not worth paying extra for, but we got it included in the price. the service is excellent and there are always taxis outside for those that dont do walking :) the sports bar is great, but we steared clear of the steak restaurant with the blue, cold lights :) the price i got at hotelsclick was by far lower than any other offer i received... the hotel website itself wanted to charge me almost twice as much, without breakfast!

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Audhild
Porsgrunn, Norwegen
19/02/2008

5/5 Details anzeigen

Very nice !

A very nice place to stay . very good service. a place we will stay at again if/when we go to london again :-)

Alan
Glenrothes, Grossbritannien
16/02/2008

4/5 Details anzeigen

A quiet located hotel

Stayed here on a few occasions now,clean and noise free rooms,although rooms are compact they have everything you need,throw in a pool and leisure facilities for relaxing and the lions bar is a good place for a drink or bar meal with big screens to watch live sport. staff friendly and obliging,nothing was too much trouble.....all in all a great location at a good price this hotel is hard to beat.

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Robert
Brierley Hill, Grossbritannien
13/02/2008

3/5 Details anzeigen

Feb 2008

Staff appeared friendly, room very small but adequate,pricy considering the size. only one set of towels when the room was booked for two..two sets provided on day 2. tea/coffee in room, you could have 1 cup per day! location great. close to the underground and circle line.

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Rosemary
Douglas, Grossbritannien
07/02/2008

4/5 Details anzeigen

Review kensington close hotel

Busy hotel near kensington tube station and only a short bus or tube from main shopping areas. i have stayed there several times, due to location and availability of secure parking, and have always had good service. rooms vary in size but are always clean and comfortable. there is a choice between continental and english breakfast. i prefer the continental. i have eaten in the dining room but the food is basic.

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Carol
Bristol, Grossbritannien
06/02/2008

4/5 Details anzeigen

Convenience and quality!

Everything was good. rooms are a tad small but, hey, how much time do you spemd in them????

Mark
Cork, Irland
11/01/2008

5/5 Details anzeigen

Superb value for money

My first time travelling to london and i must admit this was perfect. nicely a few minutes out of the city, a few tube stops from oxford st. fantastic location off high st. kensington and if i was going to london i would book this hotel.

Katie
Herne Bay, Grossbritannien
11/01/2008

5/5 Details anzeigen

Just what you need

Hotel was easy to find and very well situated on the circle and district lines of the underground. lots of shops etc on the doorstep too. staff in the hotel were very friendly and helpful. rooms were small but had everything in it you need and was very comfortable and clean. hotel has many facilities so you have everything you need.

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Roselie
Llandudno, Conwy, Grossbritannien
09/01/2008

4/5 Details anzeigen

Bett stay

I was visiting the bett exhibition with my colleagues during my stay. after a tiring day it was great to come back to a comfortble hotel with good resources. although i did not use the sports suite my friend did and enjoyed the facility.i have stayed at the hotel on a number of occassions now and have always been pleased with it. staff in the dining room were courteous and helpful and the breakfasts were excellent. i will use the hotel again provided costs dont go too high.

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Stewart
Melbourne, Australien
08/01/2008

4/5 Details anzeigen

My stay at kensington close

I stayed here on reccomendation from my wife, she stayed in 2005. good location handy to train bus etc, within walking distance to lots of attractions and resturantes. rooms are small but clean. i would definitely come back, and in fact i did a few days later as i was over in uk from australia on business.

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Richard
London, Grossbritannien
09/11/2007

5/5 Details anzeigen

Great place!

Very clean hotel, lovely staff, room service is excellent, they brought us breakfast in bed, the pool was nice, only 2 complaints were that you have to pay for the pool seperately, i felt it should be included in the price, and the second complaint is the lack of channels, there were only 4 of them, jacuzi is lovely and the location is brillant. i would definitely come back here again.

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Moya
Lambourn, Grossbritannien
19/09/2007

4/5 Details anzeigen

Second stay at the kensington close

This was my second "theatre" stay at the kensington close. it is a conveniently situated, well presented and easily accessible hotel, with the added bonus of an underground car park. the satff are very polite and helpful, the rooms are clean and well kept although not overly large. i shall certainly stay there agin.

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Anthony
Dublin, Irland
14/09/2007

3/5 Details anzeigen

Personal asessment

The room was small otherwise all was adequate.

Paula
Rhymney, Gwent, Grossbritannien
29/08/2007

5/5 Details anzeigen

Kensington close!!!!!!!!!!

Very good location, rooms quite small but very acceptable standards and the hotel facilities were excellent. very nice hotel, will stay here again.

Anthony
Dublin, Irland
24/08/2007

4/5 Details anzeigen

A pleasant stay

It is not the perfect hotel but a most enjoyable hotel for a visit to london with very good facilities.

Sabine
Nootdorp, Niederlande
24/08/2007

4/5 Details anzeigen

Very good hotel

Very clean, enough space in the room, nice people, good location. next time i should go again

Pepita
Sutton Coldfield, Grossbritannien
14/08/2007

4/5 Details anzeigen

London trip

The room was basic but comfortable and clean. unfortunately we were at the back of the hotel and could hear the heating/ventilation system. the lift was very tempermental.great location and the staff were very friendly and helpful.we enjoyed the breakfasts and the swimming pool.it was a very good base for our london trip and a reasonable cost.

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Michael
Bristol, Grossbritannien
17/08/2007

5/5 Details anzeigen

Great stay

Great hotel, really good location. the price to upgrade to a full english has gone down which was a bonus. only downside of hotel is having to pay to use the pool facilities which i think should be included in your stay. hotel suitable for all!

Nigel
Wrexham, Grossbritannien
28/07/2007

4/5 Details anzeigen

Nice, clean hotel

Clean hotel, much bigger than we thought and well run. rooms large enough for a few night's stay. good sports bar and grill with outside patio area and conservatory. use of leisure pool etc. was £5.00 extra cost. car parking was £32.00 for 24 hours which we (being country northerners) were quite shocked at - costs like this should be made apparent in the hotel details - would have swayed us to come on the (expensive) train. otherwise a good weekend

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Sauli
Hämeenlinna, Finnland
26/07/2007

4/5 Details anzeigen

Excellent choice

Hotel is located near the underground station, which is good thing. breakfast is good. very good choice for everyone. the rooms are little bit small and there isn't a floordrain in the bathroom. when you take a shower some water goes to the floor and can't get out... you have to clean it with a towel... the place where the toilet seat is located is too tight...

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Oliver
Bartonseagrave, Grossbritannien
02/07/2007

4/5 Details anzeigen

Great hotel

I have stayed at the kensington close hotel many times over the years and have found it to be convenient, clean and the staff very fiendly and helpfull. the rooms are quite small but have everything that you need for your stay. the area is very nice and very safe and so much to do and see in walking distance from the hotel and it also has a spa and swimming pool and restaurants which for the price we paid was great.

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Sophie
Newcastle Upon Tyne, Grossbritannien
23/06/2007

5/5 Details anzeigen

Pleasantly surprised!

I had heard mixed reviews about this hotel and am pleased to say that we had no problems. the price was great, expecially at short notice, location ideal for getting around london (only 2 min walk from tube station). room was fine and clean. had to have a smoking room as there was a wait for non-smoking but it didn't make a difference - no smell of smoke. concierge service very useful - we were able to leave our bags on day of departure.

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Laura
Surrey, Grossbritannien
02/06/2007

5/5 Details anzeigen

Hen night stay

Very relaxed hotel, easy to find our way around only problem was lift out of order

Kelvin
Heathfield, Grossbritannien
27/05/2007

4/5 Details anzeigen

Kensington close hotel -

Excellent service from time we booked in. no trouble to find rooms close together - travelled with other family members. can recommend the lions sports bar. very relaxed with excellent service - we had the fresh burgers and ribs - both served superbly and good price.upgraded to full breakfast at small charge and again very very good. as advised rooms fairly compact but have everything you need and very clean. used pool to relax and facilities good. would recommend without hesitation. plus location good for shopping / tube / royal albert hall.

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Phillip
Olso, Norwegen
04/05/2007

4/5 Details anzeigen

Back packer plus

We have stayed at the hotel a few times. the location is very good for thoose interested in shopping and football. it's a nice walk to the chelsea football club through earl court as well as centrally based for the tube to other grounds. for shopping it is off th ehigh street kensington, which is a blessing. no crowds but thesame assortment of shops. many different resturants within a short walking distance. i would also say try the fullers pub up church street -10 - 15mins walk

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Kate
Woodbridge, Suffolk, Grossbritannien
26/05/2007

3/5 Details anzeigen

Kts review

I was not overly impressed with the staffing of the reception desk - queues across the entrance hall are not good. breakfast is hugely over-priced and not very good in terms of quantity or quality. i will advise friends against using this hotel in the future.

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Barbara
Coventry, Grossbritannien
25/05/2007

5/5 Details anzeigen

Chelsea visit

We enjoyed our stay but were confused with the lions bar - on previous visits (manloes bar)we were able to eat off the room menu including smoked salmon sandwhiches - however we were told by bar staff this service was no longer available - and bar food was rather restricted. so we went to m&s and had wine and smoked salmon sandwhich

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Jane
Sunderland, Grossbritannien
17/03/2007

3/5 Details anzeigen

Hotel review - march 2007

Hotel room was not ready when we arrived and they were not very apologetic about it, they expected us to entertain ourselves for an hour until it was ready. the room was very small but clean, however the bathroom did have mould in it and smelt damp (air conditioning was not very good. the hotel was in a very good location.

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Ruth
Edinburgh, Grossbritannien
13/03/2007

4/5 Details anzeigen

Reasonable price, great location, would recommend

This hotel was less than 5mins walk from kensington high tube station, so location was great and kensington is lovely. the room was compact but big enough for 2 of us for a few days and reasonable for london rooms. it was contemporary in decor and clean. bathroom was fine too. hotel itself was very big. a lot of the staff didn't seem to speak great english but this didn't really give us any problems. the fitness centre place was great (though there is a £5 supplement to use it but this is for all day and you can come and go). all in all i would recommend staying at this hotel.

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Anna
Haarlem, Niederlande
24/02/2007

4/5 Details anzeigen

Xxxx

Small rooms, but great location.

Darren
Higham Ferrers, Grossbritannien
21/02/2007

4/5 Details anzeigen

Just right................

The location is ideal, just a 2 minute walk from kensington high street, and 20 minutes walk to knightsbridge, and also just a quick 20 minute cab ride to the west end. i have read that rooms are small, which they are but have all you need, and hey how much time so you spend in it anyway with all london has to offer; and if you do stay it also has all the facilities you need including gym and spa. also relaxing bar areas, and good choice of food, but did have to send back one of the fish dishes. great location, at a sensible price.

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Pim
Amsterdam, Niederlande
19/02/2007

4/5 Details anzeigen

Great room, reasonable price

The rooms are great, location also (1 minute from underground). kind people.

Richard
Malvern, Grossbritannien
15/02/2007

4/5 Details anzeigen

Review of kensington close hotel

Rooms were small but adequate. there's no way i would of been happy to pay hotel prices but the price you gave us, we were very happy with. the rooms i would say are 3 star but the hotel itself seemed like a 4 star. to avoid dissaointment with the spa you should book 1-2 weeks beforehand. location in kensington was brilliant (right next to shops and tube station) and there is a really nice thai restaurant 30 seconds walk from the hotel.

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Mike
Tansor, Grossbritannien
12/02/2007

3/5 Details anzeigen

Terrible plumbing

I've stayed here on business trips for the past 4 years. the plumbing is always an issue. but this time there was no hot water for any guests. the boiler had shut down and the reception staff could only smile and shrug their sholders. the duty manager was not much better and when i asked for a discount i was offered a cheap bottle of wine. i do not drink!

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Chistopher
Chard, Grossbritannien
11/02/2007

4/5 Details anzeigen

Location, location, location.

Great location for shopping, eating, travelling on the tube etc. everything we wanted for our stay in london. excellent swimming pool, jacuzzi and sauna - clean, new and professionally run. the room was adequate. breakfast was nice, and the price of £75 was a bargain. couldnt fault our stay atall. we were a bit concerned when reading some of the reviews, but after our visit, cant really believe some of the reviews were for the same hotel. would definately reccommend.

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Tanya
Wellingborough, Grossbritannien
10/02/2007

5/5 Details anzeigen

Mine and mums stay at the kensington close hotel

I took my mum to london for her birthday. the kemsington close was very accessible from high st kensington tube station so there were no long walks involved. the hotel staff were very friendly and helpful. our twin room was clean, modern and had all everything we needed. the only thing that let the room down was the size....it was tiny! if we had been staying longer than one night we would've probably asked to change rooms. we ate at the hotel and the food was gorgeous! the service was spot on too. overall a fantastic experience.

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Ian
Chichester, Grossbritannien
05/02/2007

3/5 Details anzeigen

Kensington close hotel

I was prepaid to and booked between 5-9th feb but departed on the 8th after a disappointing stay. although the rooms were clean, the shower could not get hot. i mentioned each day to reception and was promised that they would look into it, as many guests had complained. after arriving back late from dinner i wanted a night cap, as did many guests, but as the abr closed at 1pm everyone had to use room service that took 30minutes for each order to be delivered to the lounge! breakfast was very porly organised, i had chosen continental, but it was obvious that they didn't know what they were doing as i must have been asked atleast three times each morning to prove that i had prepaid and show my room card! first at the breakfast room door, then when you get seated for a table and then again when you as a waiter/waitress for tea/coffee! i departed on the 8th as i needed a good hot bath/shower and expressed my concerns about the above but was told to contact hotelclick as i had prepaid and any part refund had to come from them. this response summed up my stay, no customer service or responsibility taken just pass the blame to the booking agent. will not be staying again1

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Colin
Glasgow, Grossbritannien
03/02/2007

3/5 Details anzeigen

One of londons nicest hotels?

I was informed that this hotel was nice and comfortable, that was the main reason for staying there whilst on business in london, unfortunately the recommendation was a bit off. although the communal areas of the hotel are nice the room which we stayed in was far from attractive. it was small and dark, the bad was positioned against the window which i must add was single glased and had a major draft coming from it. the only ood point was that the room had air con. which could come in handy in the summer, unfortunately for us it decided to turn itself on at random points during the night. there was a maid service that came and changed the towels and made the bed eacg day but after our first night she didn't actually clean the tea cups that we had used, instead she just moved them onto the table and eft them there for our return that evening. i know that my next stay in london will be spent in a different hotel for sure.

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