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Jugements Hotel Sheraton Grand Salzburg

5 Etoiles

  Auerspergstraße, 4, 5020, Salzbourg

Hotel SHERATON GRAND SALZBURG L'hôtel est relié à la station thermale Kurhaus et au Palais des Congrès. Détails majeurs Hotel Sheraton Grand Salzburg

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  • Mention 3.4/5 3.4/5
  • Séjour 4/5 4/5
  • Prix 4/5 4/5
  • Chambres 4/5 4/5
  • Position 5/5 5/5
  • Propreté 3/5 3/5
  • Réception 3/5 3/5
  • Services 2/5 2/5
  • Services d'affaires 2/5 2/5

 Commentaires des hôtes

Vithal
Kolkata, Inde
20/05/2016

4/5 Afficher les détails

Average stay in a 5*

We stayed here for 2 nights in our stay in may 2016. the hotel service is poor in general. some of the staffs are not bothered about the guests at all. the location is excellent, just a 2-minute walk to mirabell garden. the breakfast for vegetarians is not at all suitable. when i asked one of the cooks so prepare some sauted mushrooms, he replied very rudely. another lady in the restaurant did not even bother to reply. finally the manager came and got it prepared for us. overall a very average experience. the housekeeping personnel did not even change the towels and the bedsheets in spite of repeated requested. service is no where near to 5-star standards. we were shocked to see this kind of behavior in a starwood group hotel. avoid this hotel and look for better options.

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