Staying aty novatell hotel

It was a relaxing stay. the room was nice and the view was fantastic. i must say i was disappointed when we first arrived the hotel staff send us to a room without a ocean view which we paid extra money to have while booking. i wonder if it was a mistake or they intend to do that and see what we would do. when i informed the reception staff she asked which days i am staying in the hotel and i felt as i might not have the ocean view room. although the staff gave us the ocean view we booked still i found it annoying that the made this mistake. .

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