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Recensioni Hotel Helnan Royal

5 Stelle

  Montazah Palace, 21919, Alessandria

Hotel HELNAN ROYAL Helnan Royal Hotel è stato completamente ristrutturato nel 2002, offre ai suoi ospiti eccellenza nello stile, comfort moderni e servizi di lusso.L'hotel dispone di numerosi servizi, in modo da soddisfare ogni esigenza, i comfort che si possono trovare, sono: 217 camere e suites, ristoranti, bar,... Maggiori dettagli Hotel Helnan Royal

Indietro

  • Voto 4.7/5 4.7/5
  • Soggiorno 4.8/5 4.8/5
  • Prezzo 4.3/5 4.3/5
  • Camere 5/5 5/5
  • Posizione 4.8/5 4.8/5
  • Pulizia 5/5 5/5
  • Reception 4.8/5 4.8/5
  • Servizi 4.3/5 4.3/5
  • Servizi business 3/5 3/5

 Recensioni degli ospiti

Amr
Egitto
10/08/2015

4/5 Vedi recensione completa

Awesome hotel

Actually the hotel was very nice & the rooms have been renovated everything is excellent the hotel staff & the manager. the big problem i faced was this website it's not credible when i checked in the receptionist told me that this rate is valid only for eu passport holders i told him this wasn't mentioned in the term & conditions while i booked the room. he referred to his manager he was very polite & decent person he told me he will email this problem to fix the issue. he received a reply that i've to pay 85 eur in one night dur to difference in nationality, i emailed what happened to me to hotelsclick customer service email they told me we are trying to. fix this issue & you can pay & reimburse us the amount. i sent them the claimed amount with the reimbursed receipt nothing happened!!!!!! i warn all people not to book through this uncredible website it steals the customers they attract people with deducted rates without mentioning its terms.

Chiudi

continua

Rasha
Gran Bretagna
16/08/2015

5/5 Vedi recensione completa

Great stay

This hotel is really nice, one of the best hotels in alexandria. the hotel is beautifully located around amazing gardens, which makes the location relaxing and peaceful.

Antoine
Riyadh, Francia
22/02/2009

5/5 Vedi recensione completa

Excellent séjour

Excellent séjour, bon rapport qualité/prix

Hedvika
Koper, Slovenia
13/10/2008

5/5 Vedi recensione completa

Vacation at the palestine hotel

My husband and i stayed at the palestine hotel for 5 days. we enjoyed this vacation. everything was ok. unfortunately the sea is not very clean anymore i know montazah because i was born in alexandria and lived there for 20 years). the beach toilets were very durty and i was really disappointed to see such durty bathrooms in a 5 stars hotel.

Chiudi

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