HOTEL TRAVELODGE LONDON KINGS CROSS ROYAL SCOT
100 Kings Cross Road - WC1X 9DT | London United Kingdom
The Travelodge London Kings Cross Royal Scot is located in the city centre, in a convenient position near the means of public transport as well as the most interesting places to visit in London. A few steps from Kings Cross Thameslink and St Pancras International, the hotel is only 18 miles away from Heathrow airport. Nearby it is possible to visit Covent Garden, the British Library, the British Museum and the Royal Opera House, just to mention a few places.
Hotel Chain: Travelodge Hotels
Hotel Category: First
The Travelodge London Kings Cross Royal Scot is a 3-star hotel situated in London's city centre, next to the main attractions and to the means of public transport. Just a few steps away, it is possible to reach every place of interest in London. The services offered by the hotel include a bar cafe, meeting facilities, wifi connection (subject to an extra charge), a chargeable parking and a breakfast buffet. Moreover, Travelodge was the first hotel chain to become completely smoke free in 2008. The hotel's main entrance does not have step free access. In case of need it is important to contact the hotel, so that the reception team will prepare to give proper help showing how to access.
The hotel offers single, double, twin and family rooms. All of them are provided with the following benefits: private bathroom with shower, tv with 17 channels, tea and coffee making facilities, a large lit desk area with wifi available (a charge is applied). On request, at the reception it is possible to have hair dryers and irons. Cots are available too.
Services and information about the hotel
Low: 1/5Rebekah - Melbourne , AUSTRALIA - 09/30/2014
My experience with this hotel group totally ruined my stay in London and I think it’s outrageous that this is allowed to happen – The hotel should be investigated and brought to rights on this sharp practice.I arrived at 11am and was told my room wasn't quite ready, I could wait 20 minutes and pay a 10GBP early check in charge or check my bags in and return later which is what I did.I returned at 10.30pm and was told that there had been flooding in the hotel and I needed to be relocated to another hotel in the outskirts of the city ( apparently the three Travelodge hotels in Kings Cross were all fully booked )It took 2 hrs to get a taxi and get to the alternative hotel IN Bethnal Green - The alternative hotel was like a sweat box, it had no air conditioning on the rooms and upper floors. I could not even open the window as it was right on the train line and so noisy. I had very little sleep as it was so hot.Both the taxi driver and the hotel manager told me this happens all the time – that the kings Cross hotels get so busy, they over book the hotel and then tell people there’s been floods and then they relocate people to their other hotels in more remote areas which are cheaper and less busy.At 6.30 am I called The Royal Scott to complain and get a room for the next night - the person answering the phone said they couldn’t help, had just arrived at work, not even taken their coat off, it wasn’t their problem, the hotel was fully booked so I couldn’t have a room and when I asked for their name, he hung up !I complained to the manager of the Bethnal green hotel, he said he could get a room for me, but that the Kings Cross hotel was really old and dirty, he showed me photos on his phone and told me these were really what the rooms were like – not the images they use for the website, he suggested I would be better off to stay in Bethnal Green and he would get me a cab into the city.He booked me a cab into the city, but had to get the cab to go to Kings Cross Royal Scott in order to get payment for the driver ! This took one hour. I complained to the hotel manager about the whole situation including the fact his managers were saying this is their common practise to get bookings in to the remote hotels, and that his staff had hung up on me.He agreed to refund me my money and relocate me back into the Royal Scott as I wanted to be central – not wasting all my time on travel.I then wasted another two hours on public transport going back to Bethnal green to collect my luggage and bring it back to the Royal Scott.The hotel manager said he would get onto head office right away to organise a refund of my money, he said I would hear from them in a few days. I heard nothing so emailed him, he said I would get a refund in 10 days, but would chase up head office and would get it resolved by the end of the day.It now been two weeks and I have not received anything.I’m furious with this and cannot believe it is allowed to happen. My whole trip to London was ruined as i wasted 6 hours dealing with is , going back and forth and not getting any sleep due to the hotel not having air conditioning.
Good: 3.1/5Brian - Bridgend, UNITED KINGDOM - 07/16/2014
we arrived at 2.00pm to check-in to be told that we had to wait until 2.30pm for check-in to open. We were offered free refreshments from the hot drinks machine in the dining area while we waited.At 2.30pm EXACTLY we were allowed to check-in along with everyone else who was waiting. NOT A GOOD IDEA.The room was O.K. but dated. Original basin plug replaced with ordinary plastic one leaving a 1-1/2in hole where you could easily loose ring, toothbrush etc. Drawers not closing properly and our room was not cleaned until around 5.30pm on the first day.Buffet breakfast was fine with a reasonable choice.I would stay again though due to location.All staff were helpful and courteous.
V. Good: 4.4/5Douglas - Glasgow, UNITED KINGDOM - 06/10/2014
Only one night but will use again for longer stay. Room was clean and bed comfy. Continental breakfast was more than adequate. Plenty to eat. A full breakfast could be purchased.. Door lock would not work when we went to the room on arrival. Needed new batteries but these were changed quickly. Good service. Air con only on first and sixth floors so ask on check in.
V. Good: 4.4/5Marion - York, UNITED KINGDOM - 05/09/2014
We had a very comfortable bed in a quiet room. Getting a good nights sleep is very important when you have a busy schedule. Breakfast was very good and efficiently run. We could walk to the British Museum. It's reasonably priced and very close to Kings Cross railway station
V. Good: 3.6/5Stephen - Southport, UNITED KINGDOM - 04/08/2014
Perfectly serviceable. Good central location. Somewhat overrun with students at times. Advertises car parking but that is more difficult than it first appears, and is somewhat down to chance as much as anything else. Wouldn't recommend the car parking aspect.Overall though a good stopover place for central London, with pleasant and helpful staff.
V. Good: 4/5John - Wokingham, UNITED KINGDOM - 03/28/2014
I chose the title because the hotel was just that. I spent many nights twenty or more years ago staying in Travelodges - at that time, they were competitively priced, clean and the rooms were good. As cost cutting set in, poor decoration, paper thin towels, poor beds and a general air of decline made other places better value.We booked at the Royal Scot because of price and location but were greeted at reception by charming staff, our room was tidy and, overlooking the central courtyard, very quiet. Ther were plenty of local places to eat plus the hotel's own restaurant.Breakfast was good with plenty to eat of good quality. Seeing a seemingly never ending stream of guests leaving to join coaches, I was amazed at how quiet the hotel had been.So, surprisingly good value and I would recommend it to anyone who wants a good night but without such extras as uniformed doormen!
Average: 1.7/5Kent - Edinburgh, UNITED KINGDOM - 03/27/2014
Dirty, worn down, cheap. No complimentary shampoo. Unbelievably, there was only hot water in the shower (and the sink) so we couldn't shower on the first night. This was rectified for our second night, but.... The bed was terrible (way too soft). The 'breakfast' was awful. Too crowded, and the food was of very poor quality. It took forever to get clean plates and cutlery out, and when they arrived they were all soaking wet.