HOTEL NORFOLK
267 Hagley Road - B16 9NA | Birmingham United Kingdom
The latest booking made on Hotelsclick.com was 1 minutes ago
This hotel is of average standard - a little old fashioned but offering great service and value for money. They have a lot of regular guests who keep coming back for the service provided. The hotel also has large gardens that you may sit out and have some snacks during the summer months, weather permitting. A large free car park available. Also Business and Conference facilities available.
Located on Hagley Road, along with many other hotel's in Birmingham, only a short bus/car ride into the City Centre. From M6 take exit 6 and go towards central Birmingham. Whilst on the A38 (M) turn off at the sign indicating the Ring Road. Go... [more]
Location
Located on Hagley Road, along with many other hotel's in Birmingham, only a short bus/car ride into the City Centre. From M6 take exit 6 and go towards central Birmingham. Whilst on the A38 (M) turn off at the sign indicating the Ring Road. Go anti-clockwise towards Kidderminster. Contimue for 4 miles until you come across the Five Ways Roundabout, turn right and travel along the Hagley Road for 1 mile and the hotel is on the right
View Map
|
Zone
Hotels nearby |
Hotel Details
Category
Hotel Category: Superior Tourist
Stars: 3
Lobby
A medimum sized lobby with seating surrounding it. Light snacks are served here throughout the day.
Exterior
A large red brick building just off the main street. A bus stop located one minutes walk away.
Rooms
There are 163 en-suite bedrooms, all with colour TV & Satellite Channels. All rooms also have hospitality tray's, hair dryers, Direct Dial Telephone, Radio Clock. There are also 30 disabled rooms located on the ground floor. All rooms are fairly old fashioned but clean and have all the necessities.
Restaurant
The restaurant is medimum sized with large window's. The food served is traditional British with a little French. A good valued wine list is also available to compliment the meal. The restaurant serves tasty food and is of good value.
Services and information about the hotel
Customer Reviews
DO NOT STAY HERE
Low: 1.1/5
James - Loughborough, UNITED KINGDOM - 03/26/2013
This is without a doubt the worst hotel we have ever stayed in.
The corridors are filled with building materials and electrical cables are loose falling from the ceclings. The lift moved with the doors open!
The room was bad - there was a long black hair in the bed and BULLET hole in the window! The radiator was on so hot when we return to our room after an evening out it was too hot to sleep in.
A man came up to repair it but couldn’t, said that they would turn down the boiler, by 1am it was so bad we had to move room.
They then only had a twin room available – in which the lights didn’t work and the TV was hanging off the wall, by this point I had given up complaining. So I called it a night and slept on a BROKEN bed.
The breakfast was toast, severed in the hotel lobby next to the front doors – not good!
On leaving the hotel, we explained to the man all the events that had taken place and that we were VERY unhappy with our stay - he did not apologise at all... and said 'I will write it down, good bye'
Please do not part with any money to stay at this shambles of a hotel. the website should not even offer it as an option
getting a little run down
Low: 1.3/5
Martin - CAMBRIDGE, UNITED KINGDOM - 11/09/2010
so sorry to see the place so run down pics no longer on the wall carpet coming up had to ask for the lights to be put on so we could fil the form out booked in for b+b and only got toast and egg with no lights on and just orange juice.
weekend stay at norfolk inn
V. Good: 3.6/5
Ibrahim - Harrow, UNITED KINGDOM - 07/14/2010
The hotel is in a good location not too far away from central birmingham (10 min drive).
room was ok, nothing special, but clean and tidy. It was a little noisy during the night, weekend crowds outside I guess.
Breakfast included in the price was buffet and was good (hot food etc)
on the whole not a bad place to stay, cheap and cheerful but a little noisy at night.
Birmingham pride
V. Good: 4.4/5
Ann - STOKE-ON-TRENT, UNITED KINGDOM - 06/03/2010
stayed here a few times. good service and value for money.
not their usual welcoming self.
checked by phone to confirm a later check in as at pride. left car at hotel and confirmed ok. got back around 9. receptionist was a bit impolite.
otherwise had a great stay.
Do not stay here!!!
Average: 2/5
Sarah - market harborough, UNITED KINGDOM - 05/12/2010
Shabby,unclean and a dump! From the outside you think "ok a bit in need of a lick of paint but give it a go" then at reception you are greeted by not very helpful or polite staff but hey everone has a bad day.Then you make your way up to your room and you start to think maybe I should of paid an extra £6 and stayed 2 hotels down.Although the room was clean, the carpet was stained, it smelt stale and the curtains didn't fit the window.A very small room and the bathroom was tiny.I would never stay in this hotel again.Fire alarms going off from people smoking in there room,half naked people roaming the corridors and a steady stream of ploice cars coming to and from the hotel is not what I was expecting.If you are just looking for a place to put your head down for the night cheaply this hotel is for you but my advise is stay 2 hotels up!!!!
Disappointed
Average: 2.1/5
Barbara - Worcester Park, UNITED KINGDOM - 03/15/2010
Our 'non smoking' room stunk of smoke and after requesting a move, we were told the hotel was full. The front desk said he would bring up some air freshener which never appeared. I did mention it again on the way out...it really was not very clean at all. Sad, as we stay every year and this was not good. Also the breakfast room was so crowded with badminton people , they ran out of plates, cutlery , food etc and were completely overwhelmed........
No Sleep
Average: 2.1/5
Karen - Hull, UNITED KINGDOM - 02/10/2010
Woken up at 3:00 am by very noisy guests in the corridor and going between rooms. After 30 minutes. Asked them to quiet but did not stop. Phoned reception and asked them to sort it out but nobody came up. went on until 5:00 am, phoned reception again who could not be bothered to sort in out. Finally got to sleep at 6:00 am. The room was also a bit grotty.
no title
Average: 1.6/5
Deidre - essex, UNITED KINGDOM - 11/18/2009
The hotel room had no cold water, and the toilet could not flush, we asked for assistance but they could not do anything, as the hotel wass fully booked, we asked for a refund, but they would not return our money as it was booked through hotelsclick and we did not pay the hotel directly, one of the rooms I booked for two friends, the barhroom was really dirty and had dark yellow staining and we were afraid of standing in the bath to have a shower.
Happy with hotel
Good: 3.4/5
Deborah - Kettering, UNITED KINGDOM - 11/16/2009
This hotel was perfect for our one night stay, standard basic room, clean and comfortable although bed a little squeaky, very well priced and well located to town centre. Lovely modern looking bar, Good service resturant, food lovely. If your seeking plush then stay at a 5 star hotel, with this hotel you get what you paid for clean friendly and basic, No complaints.
happy customer
Exc.: 4.6/5
Ann - STOKE-ON-TRENT, UNITED KINGDOM - 10/21/2009
we were made very welcome. service great always pleasant.beautiful room. a short bus or taxi ride to the heart of Birmingham. Breakfast faultless.
